Problema sem fio HP Pavilion x360

Question

Eu tenho um novo HP Pavilion 13 x360 e estou tendo problemas com o wireless. Eu procurei por aqui e por fóruns do Ubuntu, mas nenhuma solução existente para o meu problema parece existir. Eu instalei o boot duplo do Ubuntu MATE com o Win10 e o wifi não funciona (o ethernet faz isso e eu estou conectado a isso). Aqui estão os comandos de diagnóstico que usei lsmod

kimberlee@Red-October:~$ lsmod
Module                  Size  Used by
rfcomm                 69632  12 
bnep                   20480  2 
nls_iso8859_1          16384  1 
snd_hda_codec_hdmi     53248  1 
snd_hda_codec_realtek    86016  1 
snd_hda_codec_generic    69632  1 snd_hda_codec_realtek
uvcvideo               90112  0 
videobuf2_vmalloc      16384  1 uvcvideo
videobuf2_memops       16384  1 videobuf2_vmalloc
videobuf2_core         49152  1 uvcvideo
hid_sensor_rotation    16384  0 
hid_sensor_incl_3d     16384  0 
hid_sensor_gyro_3d     16384  0 
hid_sensor_accel_3d    16384  0 
v4l2_common            16384  1 videobuf2_core
hid_sensor_magn_3d     16384  0 
hid_sensor_trigger     16384  10 hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_rotation,hid_sensor_magn_3d
industrialio_triggered_buffer    16384  5 hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_rotation,hid_sensor_magn_3d
kfifo_buf              16384  1 industrialio_triggered_buffer
industrialio           57344  8 hid_sensor_trigger,hid_sensor_gyro_3d,industrialio_triggered_buffer,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_rotation,kfifo_buf,hid_sensor_magn_3d
hid_multitouch         20480  0 
hid_sensor_iio_common    16384  5 hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_rotation,hid_sensor_magn_3d
btusb                  40960  0 
videodev              159744  3 uvcvideo,v4l2_common,videobuf2_core
bluetooth             491520  22 bnep,btusb,rfcomm
media                  24576  2 uvcvideo,videodev
hid_sensor_hub         20480  7 hid_sensor_trigger,hid_sensor_gyro_3d,hid_sensor_incl_3d,hid_sensor_accel_3d,hid_sensor_rotation,hid_sensor_magn_3d,hid_sensor_iio_common
usbhid                 53248  0 
snd_hda_intel          36864  6 snd_hda_codec_hdmi
snd_hda_controller     32768  1 snd_hda_intel
snd_hda_codec         143360  5 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_intel,snd_hda_controller
hp_wmi                 16384  0 
snd_hwdep              20480  1 snd_hda_codec
acer_wmi               20480  0 
sparse_keymap          16384  2 acer_wmi,hp_wmi
snd_pcm               106496  5 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel,snd_hda_controller
x86_pkg_temp_thermal    16384  0 
coretemp               16384  0 
snd_seq_midi           16384  0 
snd_seq_midi_event     16384  1 snd_seq_midi
kvm                   483328  0 
snd_rawmidi            32768  1 snd_seq_midi
crct10dif_pclmul       16384  0 
crc32_pclmul           16384  0 
ghash_clmulni_intel    16384  0 
aesni_intel           172032  1 
snd_seq                69632  2 snd_seq_midi_event,snd_seq_midi
aes_x86_64             20480  1 aesni_intel
lrw                    16384  1 aesni_intel
gf128mul               16384  1 lrw
snd_seq_device         16384  3 snd_seq,snd_rawmidi,snd_seq_midi
glue_helper            16384  1 aesni_intel
snd_timer              32768  2 snd_pcm,snd_seq
ablk_helper            16384  1 aesni_intel
cryptd                 20480  3 ghash_clmulni_intel,aesni_intel,ablk_helper
snd                    90112  20 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec_generic,snd_hda_codec,snd_hda_intel,snd_seq_device
iwlwifi               196608  0 
joydev                 20480  0 
i915_bpo             1146880  3 
serio_raw              16384  0 
cfg80211              540672  1 iwlwifi
soundcore              16384  2 snd,snd_hda_codec
intel_ips              20480  1 i915_bpo
drm_kms_helper        131072  1 i915_bpo
shpchp                 40960  0 
drm                   348160  4 i915_bpo,drm_kms_helper
i2c_hid                20480  0 
i2c_algo_bit           16384  1 i915_bpo
hid                   110592  4 i2c_hid,hid_multitouch,hid_sensor_hub,usbhid
wmi                    20480  2 acer_wmi,hp_wmi
int3403_thermal        16384  0 
soc_button_array       16384  0 
video                  20480  2 i915_bpo,acer_wmi
int3402_thermal        16384  0 
hp_accel               28672  0 
int3400_thermal        16384  0 
lis3lv02d              20480  1 hp_accel
acpi_thermal_rel       16384  1 int3400_thermal
input_polldev          16384  1 lis3lv02d
hp_wireless            16384  0 
mac_hid                16384  0 
acpi_pad               20480  0 
parport_pc             32768  0 
ppdev                  20480  0 
lp                     20480  0 
parport                45056  3 lp,ppdev,parport_pc
autofs4                40960  2 
psmouse               118784  0 
r8169                  81920  0 
ahci                   36864  3 
mii                    16384  1 r8169
libahci                32768  1 ahci

e rfkill list all

kimberlee@Red-October:~$ rfkill list all
0: acer-wireless: Wireless LAN
    Soft blocked: yes
    Hard blocked: no
1: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no

e sudo lshw -C network

kimberlee@Red-October:~$ sudo lshw -C network
[sudo] password for kimberlee: 
  *-network UNCLAIMED     
       description: Network controller
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:02:00.0
       version: 81
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress cap_list
       configuration: latency=0
       resources: memory:a1500000-a1501fff
  *-network
       description: Ethernet interface
       product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: eth0
       version: 0a
       serial: dc:4a:3e:a6:28:75
       size: 100Mbit/s
       capacity: 100Mbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full firmware=rtl8107e-2_0.0.2 02/26/15 ip=10.248.225.93 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s
       resources: irq:128 ioport:3000(size=256) memory:a1404000-a1404fff memory:a1400000-a1403fff
kimberlee@Red-October:~$ 

Eu também tentei sudo rfkill unblock 0 e sudo rfkill unblock wifi sem saída

o mais estranho é que todas as outras postagens têm *-network DISABLED de lshw  onde como eu obtenho *-network UNCLAIMED

obrigado antecipadamente

EDITAR: comandos uname -r

kimberlee@Red-October:~$ uname -r
3.19.0-32-generic

e lspci -nn | grep 0280

kimberlee@Red-October:~$ lspci -nn | grep 0280
02:00.0 Network controller [0280]: Intel Corporation Device [8086:3165] (rev 81)
kimberlee@Red-October:~$ 

e lspci -nnk | grep 0280

kimberlee@Red-October:~$ lspci -nnk | grep 0280
02:00.0 Network controller [0280]: Intel Corporation Device [8086:3165] (rev 81)

e modinfo iwlwifi | grep 3165

kimberlee@Red-October:~$ modinfo iwlwifi | grep 3165
firmware:       iwlwifi-3165-10.ucode
alias:          pci:v00008086d00003165sv*sd00004510bc*sc*i*
alias:          pci:v00008086d00003165sv*sd00004410bc*sc*i*
alias:          pci:v00008086d00003165sv*sd00004210bc*sc*i*
alias:          pci:v00008086d00003165sv*sd00004110bc*sc*i*
alias:          pci:v00008086d00003165sv*sd00004012bc*sc*i*
alias:          pci:v00008086d00003165sv*sd00004010bc*sc*i*

e lspci -nnk | grep 0280 -A2

kimberlee@Red-October:~$ lspci -nnk | grep 0280 -A2
02:00.0 Network controller [0280]: Intel Corporation Device [8086:3165] (rev 81)
    Subsystem: Intel Corporation Device [8086:4010]
03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller [10ec:8136] (rev 0a)

Acompanhamento para responder a partir do chili555 aqui está dmesg | grep iwl kimberlee @ Red-October: ~ $ dmesg | grep iwl

[    1.867282] iwlwifi 0000:02:00.0: Unsupported splx structure
[    1.881662] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-3165-12.ucode failed with error -2
[    1.881677] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-3165-11.ucode failed with error -2
[    1.881692] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-3165-10.ucode failed with error -2
[    1.881694] iwlwifi 0000:02:00.0: request for firmware file 'iwlwifi-3165-10.ucode' failed.
[    1.882090] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-3165-9.ucode failed with error -2
[    1.882093] iwlwifi 0000:02:00.0: request for firmware file 'iwlwifi-3165-9.ucode' failed.
[    1.882095] iwlwifi 0000:02:00.0: no suitable firmware found!

Quase lá :-) aqui está dmesg | grep iwl

kimberlee@Red-October:~$ dmesg | grep iwl
[    1.997990] iwlwifi 0000:02:00.0: Unsupported splx structure
[    2.035497] iwlwifi 0000:02:00.0: loaded firmware version 25.17.12.0 op_mode iwlmvm
[    2.120757] iwlwifi 0000:02:00.0: Detected Intel(R) Dual Band Wireless AC 3165, REV=0x210
[    2.121446] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled
[    2.122164] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled
[    2.194345] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
[   14.011836] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled
[   14.012283] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled
[  103.080577] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled
[  103.081127] iwlwifi 0000:02:00.0: L1 Enabled - LTR Enabled

e rfkill list all

kimberlee@Red-October:~$ rfkill list all
0: acer-wireless: Wireless LAN
    Soft blocked: yes
    Hard blocked: no
1: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
2: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
kimberlee@Red-October:~$ 

    

Answer 1

Seu dispositivo (e seu subsistema) é coberto pelo driver iwlwifi . Vamos carregar e ver se o seu wireless ganha vida:

sudo modprobe iwlwifi

Se isso trouxer sua rede sem fio, vamos fazer o sistema carregá-lo automaticamente na inicialização:

sudo -i
echo iwlwifi  >>  /etc/modules
exit

Se isso não ajudar, poste quaisquer erros vistos no terminal e verifique o log:

dmesg | grep iwl

Parece que você não tem o firmware necessário. Faça o download desse arquivo para a sua área de trabalho: link Clique com o botão direito e selecione "Extrair aqui".

Agora, de volta ao terminal:

cd ~/Desktop/iwlwifi-7265-ucode-25.17.12.0
sudo cp iwlwifi-7265D-12.ucode /lib/firmware/iwlwifi-3165-9.ucode
sudo cp iwlwifi-7265-12.ucode  /lib/firmware/iwlwifi-3165-12.ucode

Reinicie e deixe-nos ouvir o resultado. Se o wireless não estiver funcionando, postar novamente:

dmesg | grep iwl

Parece que acer-wmi e hp-wmi estão carregados. Vamos colocar na lista negra acer-wmi . Primeiro, se ainda não estiver pronto, descarregue-o:

sudo -i
modprobe -r acer-wmi
echo "blacklist acer-wmi"  >>  /etc/modprobe.d/blacklist.conf
exit

    

Answer 2

Então, alguns meses depois, a resposta aceita funciona bem, mas conexões wi-fi às vezes entram e saem e são lentas quando comparadas à mesma conexão no mesmo computador no mesmo local, mas usando uma instalação do Windows, Por isso, explorei um pouco mais a minha própria experiência Linux e encontrei um gráfico da Intel com alguns downloads de drivers que funcionam melhor para o meu computador.

link

escolha o download correto para o seu próprio dispositivo Wi-Fi, faça o download e descompacte-o. então sudo cp iwlwifi${version}.ucode /lib/firmware/iwlwifi${version}.ucode onde ${version} é a versão do driver que você baixou. para mim foi iwlwifi-3160-14.ucode . isso foi em um HP Pavillion X360 13t com o dispositivo Intel® Dual Band Wireless-AC 3160.