Se você estiver instalando o 13.10 usando o Wubi, esse provavelmente é o seu problema. O Wubi não é suportado em 13.10 você precisará seguir as instruções oficiais de instalação que podem ser encontradas aqui: link
abaixo do erro é o que estou recebendo na falha de instalação
12-07 01:25 ERROR TaskList: [Errno 4] IOError: <urlopen error (2, 'getaddrinfo failed')>
Traceback (most recent call last):
File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
File "\lib\wubi\backends\common\downloader.py", line 77, in download
File "\lib\urlgrabber\grabber.py", line 927, in urlgrab
File "\lib\urlgrabber\grabber.py", line 845, in _retry
File "\lib\urlgrabber\grabber.py", line 913, in retryfunc
File "\lib\urlgrabber\grabber.py", line 1001, in __init__
File "\lib\urlgrabber\grabber.py", line 1072, in _do_open
File "\lib\urlgrabber\grabber.py", line 1188, in _make_request
URLGrabError: [Errno 4] IOError: <urlopen error (2, 'getaddrinfo failed')>
12-07 01:25 DEBUG TaskList: # Cancelling tasklist
12-07 01:25 ERROR root: [Errno 4] IOError: <urlopen error (2, 'getaddrinfo failed')>
Traceback (most recent call last):
File "\lib\wubi\application.py", line 58, in run
File "\lib\wubi\application.py", line 132, in select_task
File "\lib\wubi\application.py", line 158, in run_installer
File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
File "\lib\wubi\backends\common\downloader.py", line 77, in download
File "\lib\urlgrabber\grabber.py", line 927, in urlgrab
File "\lib\urlgrabber\grabber.py", line 845, in _retry
File "\lib\urlgrabber\grabber.py", line 913, in retryfunc
File "\lib\urlgrabber\grabber.py", line 1001, in __init__
File "\lib\urlgrabber\grabber.py", line 1072, in _do_open
File "\lib\urlgrabber\grabber.py", line 1188, in _make_request
URLGrabError: [Errno 4] IOError: <urlopen error (2, 'getaddrinfo failed')>
12-07 01:25 ERROR root: Could not remove: C:\ubuntu\install\ubuntu-13.10-desktop-amd64.iso
Traceback (most recent call last):
File "\lib\wubi\backends\common\backend.py", line 426, in download_iso
OSError: [Errno 13] Permission denied: u'C:\ubuntu\install\ubuntu-13.10-desktop-amd64.iso'
12-07 01:25 DEBUG TaskList: New task download
12-07 01:25 ERROR root: Could not remove: C:\ubuntu\install\ubuntu-13.10-desktop-amd64.iso
Traceback (most recent call last):
File "\lib\wubi\backends\common\backend.py", line 426, in download_iso
OSError: [Errno 13] Permission denied: u'C:\ubuntu\install\ubuntu-13.10-desktop-amd64.iso'
12-07 01:25 DEBUG TaskList: New task download
12-07 01:25 ERROR root: Could not remove: C:\ubuntu\install\ubuntu-13.10-desktop-amd64.iso
Traceback (most recent call last):
File "\lib\wubi\backends\common\backend.py", line 426, in download_iso
OSError: [Errno 13] Permission denied: u'C:\ubuntu\install\ubuntu-13.10-desktop-amd64.iso'
12-07 01:25 DEBUG TaskList: New task download
12-07 01:25 ERROR TaskList: Could not retrieve the required installation files
Traceback (most recent call last):
File "\lib\wubi\backends\common\tasklist.py", line 197, in __call__
File "\lib\wubi\backends\common\backend.py", line 600, in get_iso
Exception: Could not retrieve the required installation files
12-07 01:25 DEBUG TaskList: # Cancelling tasklist
12-07 01:25 DEBUG TaskList: # Finished tasklist
Tags installation wubi