Eu tenho tido problemas intermitentes com o meu sistema Windows 10 (versão 1703) pendurado ao entrar no modo de suspensão. A máquina desliga a maioria do hardware, mas o indicador de atividade do disco ainda pisca um pouco. Depois de alguns minutos, a ventoinha da CPU acelera e o sistema desliga com um simples toque no botão liga / desliga, um sinal revelador de que o sistema está com verificação de bugs (leia: BSOD).
Aqui está uma análise de falhas:
Microsoft (R) Windows Debugger Version 10.0.15063.468 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump0817-5062-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*E:\sysdebug\debug-symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*E:\sysdebug\debug-symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 15063 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Machine Name:
Kernel base = 0xfffff801'25e89000 PsLoadedModuleList = 0xfffff801'261d55c0
Debug session time: Sun Oct 8 01:06:20.821 2017 (UTC - 4:00)
System Uptime: 0 days 2:00:12.486
Loading Kernel Symbols
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................................................................
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Loading User Symbols
Loading unloaded module list
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*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, ffffdd0b4717d580, ffffb7805bbad8f0, ffffdd0b4f3bf8b0}
Probably caused by : pci.sys
Followup: MachineOwner
---------
4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffdd0b4717d580, Physical Device Object of the stack
Arg3: ffffb7805bbad8f0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffdd0b4f3bf8b0, The blocked IRP
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10.0.15063.608 (WinBuild.160101.0800)
DUMP_TYPE: 2
DUMP_FILE_ATTRIBUTES: 0xc
Insufficient Dumpfile Size
Kernel Generated Triage Dump
BUGCHECK_P1: 3
BUGCHECK_P2: ffffdd0b4717d580
BUGCHECK_P3: ffffb7805bbad8f0
BUGCHECK_P4: ffffdd0b4f3bf8b0
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: pci.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 688dd739
MODULE_NAME: pci
FAULTING_MODULE: fffff804df0a0000 pci
CPU_COUNT: 8
CPU_MHZ: a86
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 3c
CPU_STEPPING: 3
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
ANALYSIS_SESSION_HOST: DRAGON
ANALYSIS_SESSION_TIME: 10-08-2017 01:14:44.0333
ANALYSIS_VERSION: 10.0.15063.468 amd64fre
STACK_TEXT:
ffffb780'5bbad8b8 fffff801'260acea7 : 00000000'0000009f 00000000'00000003 ffffdd0b'4717d580 ffffb780'5bbad8f0 : nt!KeBugCheckEx
ffffb780'5bbad8c0 fffff801'260acdb2 : ffffdd0b'4f265010 00000000'00000001 ffffb780'5bb80180 00000000'00000001 : nt!PopIrpWatchdogBugcheck+0xeb
ffffb780'5bbad920 fffff801'25efad48 : ffffdd0b'4f265048 ffffdd0b'4f265088 00000000'00000001 00000010'cafa28b9 : nt!PopIrpWatchdog+0x22
ffffb780'5bbad970 fffff801'25efbbb7 : ffffb780'5bb80180 00000000'002823e3 00000000'0000065c 00000000'000432d6 : nt!KiProcessExpiredTimerList+0x248
ffffb780'5bbada60 fffff801'25ff862a : 00000000'00000000 ffffb780'5bb80180 00000000'00000000 ffffb780'5bb8cd80 : nt!KiRetireDpcList+0x367
ffffb780'5bbadc60 00000000'00000000 : ffffb780'5bbae000 ffffb780'5bba8000 00000000'00000000 00000000'00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 418dcf5cc7a95525fe8ac8ffec7980c508fac304
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: aa7ded8050d69815c7ceb83e8c2568f590a49d74
THREAD_SHA1_HASH_MOD: ee8fcf1fb60cb6e3e2f60ddbed2ec02b5748a693
FOLLOWUP_NAME: MachineOwner
IMAGE_VERSION: 10.0.15058.0
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_Netwbw02_IMAGE_pci.sys
BUCKET_ID: 0x9F_3_POWER_DOWN_Netwbw02_IMAGE_pci.sys
PRIMARY_PROBLEM_CLASS: 0x9F_3_POWER_DOWN_Netwbw02_IMAGE_pci.sys
TARGET_TIME: 2017-10-08T05:06:20.000Z
OSBUILD: 15063
OSSERVICEPACK: 608
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2017-09-05 00:09:34
BUILDDATESTAMP_STR: 160101.0800
BUILDLAB_STR: WinBuild
BUILDOSVER_STR: 10.0.15063.608
ANALYSIS_SESSION_ELAPSED_TIME: 558
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x9f_3_power_down_netwbw02_image_pci.sys
FAILURE_ID_HASH: {de9d41cd-e92a-1112-4b45-e9117c3424d2}
Followup: MachineOwner
---------
4: kd> lmvm pci
Browse full module list
start end module name
fffff804'df0a0000 fffff804'df0fb000 pci # (pdb symbols) e:\sysdebug\debug-symbols\pci.pdbC4946DF979E356EA9C0FF3CE9AE5ABF1\pci.pdb
Loaded symbol image file: pci.sys
Mapped memory image file: e:\sysdebug\debug-symbols\pci.sys8DD7395b000\pci.sys
Image path: pci.sys
Image name: pci.sys
Browse all global symbols functions data
Timestamp: Sat Aug 2 05:15:37 2025 (688DD739)
CheckSum: 00063A5B
ImageSize: 0005B000
File version: 10.0.15058.0
Product version: 10.0.15058.0
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: pci.sys
OriginalFilename: pci.sys
ProductVersion: 10.0.15058.0
FileVersion: 10.0.15058.0 (WinBuild.160101.0800)
FileDescription: NT Plug and Play PCI Enumerator
LegalCopyright: © Microsoft Corporation. All rights reserved.
4: kd> lmvm netwbw02
Browse full module list
start end module name
fffff804'e2b70000 fffff804'e2efc000 Netwbw02 (deferred)
Image path: Netwbw02.sys
Image name: Netwbw02.sys
Browse all global symbols functions data
Timestamp: Sun Oct 9 12:00:54 2016 (57FA69B6)
CheckSum: 003607E7
ImageSize: 0038C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Alguns comentários adicionais sobre segurança e manutenção encontraram este erro de hardware:
Novamente,issoocorreapenasintermitentementequandocolocoosistemaemsuspensão.
ONetwbw02em0x9F_3_POWER_DOWN_Netwbw02_IMAGE_pci.sysapontaparaalgumtipodeproblemanoadaptadorderedesemfio(essesistemausaumadaptadorderedeIntelDualBandWireless-AC7260).Odriverderedenãofoiatualizadorecentementeeestavafuncionandocorretamenteotempotodo,enãoestoucientedenenhumaoutraalteraçãorecentenosistemaquepossaestarcausandoisso.UmacoisaquepodeserrelevanteéqueoWi-Fi,ocasionalmente,paradefuncionarquandoeuacordoosistemaduranteosono,etenhoquedesligá-loeligá-lonovamente.
Alémdisso,observequeodepuradorindicaqueafalhaestáempci.sys,quefazpartedoWindows.Nãoestánodriverdoadaptadorderedenetwbw02.sys.Issoestámedandoaimpressãodequeéumproblemadehardware,masnãoquerocomprarumnovoNICamenosqueeutenhacertezadequeesseéocaso.
Algumaideiadoqueestáacontecendo?DevotentaratualizarodriverWi-Fi,outereiquesubstituiroadaptadorderede?
Editar
AtualizouodriverWi-Fi.Infelizmente,oacidenteaindaacontece.Eutenhoumdespejodememóriacheianamãoevoudarumaolhadamaisdeperto.
Microsoft(R)WindowsDebuggerVersion10.0.15063.468AMD64Copyright(c)MicrosoftCorporation.Allrightsreserved.LoadingDumpFile[C:\Windows\MEMORY.DMP]KernelBitmapDumpFile:Fulladdressspaceisavailable*************SymbolPathvalidationsummary**************ResponseTime(ms)LocationDeferredSRV*E:\sysdebug\debug-symbols*http://msdl.microsoft.com/download/symbolsSymbolsearchpathis:SRV*E:\sysdebug\debug-symbols*http://msdl.microsoft.com/download/symbolsExecutablesearchpathis:Windows10KernelVersion15063MP(8procs)Freex64Product:WinNt,suite:TerminalServerSingleUserTSBuiltby:15063.0.amd64fre.rs2_release.170317-1834MachineName:Kernelbase=0xfffff801'02e9a000PsLoadedModuleList=0xfffff801'031e65c0Debugsessiontime:SunOct809:23:53.2582017(UTC-4:00)SystemUptime:0days0:32:57.922LoadingKernelSymbols.....................................................................................................................................................................................................................LoadingUserSymbolsLoadingunloadedmodulelist..............................**********************************************************************************BugcheckAnalysis**********************************************************************************Use!analyze-vtogetdetaileddebugginginformation.BugCheck9F,{3,ffffc48361d56780,ffff8381d352d8f0,ffffc483c3335010}Implicitthreadisnowffffc483'61145040Probablycausedby:tcpip.sys(tcpip!FlpUninitializePacketProviderInterface+55)Followup:MachineOwner---------3:kd>!analyze-v**********************************************************************************BugcheckAnalysis**********************************************************************************DRIVER_POWER_STATE_FAILURE(9f)AdriverhasfailedtocompleteapowerIRPwithinaspecifictime.Arguments:Arg1:0000000000000003,AdeviceobjecthasbeenblockinganIrpfortoolongatimeArg2:ffffc48361d56780,PhysicalDeviceObjectofthestackArg3:ffff8381d352d8f0,nt!TRIAGE_9F_POWERonWin7andhigher,otherwisetheFunctionalDeviceObjectofthestackArg4:ffffc483c3335010,TheblockedIRPDebuggingDetails:------------------Implicitthreadisnowffffc483'61145040DUMP_CLASS:1DUMP_QUALIFIER:402BUILD_VERSION_STRING:15063.0.amd64fre.rs2_release.170317-1834SYSTEM_MANUFACTURER:NotebookSYSTEM_PRODUCT_NAME:P15SMSYSTEM_SKU:NotApplicableSYSTEM_VERSION:NotApplicableBIOS_VENDOR:AmericanMegatrendsInc.BIOS_VERSION:4.6.5BIOS_DATE:12/04/2013BASEBOARD_MANUFACTURER:NotebookBASEBOARD_PRODUCT:P15SMBASEBOARD_VERSION:NotApplicableDUMP_TYPE:0BUGCHECK_P1:3BUGCHECK_P2:ffffc48361d56780BUGCHECK_P3:ffff8381d352d8f0BUGCHECK_P4:ffffc483c3335010DRVPOWERSTATE_SUBCODE:3FAULTING_THREAD:61145040CPU_COUNT:8CPU_MHZ:a86CPU_VENDOR:GenuineIntelCPU_FAMILY:6CPU_MODEL:3cCPU_STEPPING:3CPU_MICROCODE:6,3c,3,0(F,M,S,R)SIG:1E'00000000(cache)1E'00000000(init)DEFAULT_BUCKET_ID:WIN8_DRIVER_FAULTBUGCHECK_STR:0x9FPROCESS_NAME:SystemCURRENT_IRQL:2ANALYSIS_SESSION_HOST:DRAGONANALYSIS_SESSION_TIME:10-08-201709:28:00.0201ANALYSIS_VERSION:10.0.15063.468amd64freLAST_CONTROL_TRANSFER:fromfffff80102ecdf4atofffff8010300b3b6STACK_TEXT:ffff8381'd33f5cf0fffff801'02ecdf4a:ffffc483'6114504000000000'0009dc48fffff801'0134b180ffff8381'd33f5fc9:nt!KiSwapContext+0x76ffff8381'd33f5e30fffff801'02ecd911:00000000'0000000000000000'0000000000000000'00000001fffff80b'73626f0c:nt!KiSwapThread+0x16affff8381'd33f5ee0fffff801'02ecd228:ffffc483'6b65ffe0ffffc483'00000000ffffde71'9a208800ffff8381'd33f6088:nt!KiCommitThreadWait+0x101ffff8381'd33f5f80fffff801'02f95ab0:ffff8381'd33f6088ffffc483'0000000000000000'0000000000000000'00000000:nt!KeWaitForSingleObject+0x2b8ffff8381'd33f6050fffff80b'738ba269:ffffc483'c5fcbf2000000000'0000000300000000'00000000ffffc483'6b6539d0:nt!ExWaitForRundownProtectionReleaseCacheAware+0xa0ffff8381'd33f60c0fffff80b'7388f7e0:00000000'00000000fffff80b'736a37d800000004'40430088fffff801'02fa0e5a:tcpip!FlpUninitializePacketProviderInterface+0x55ffff8381'd33f6100fffff80b'736c64e8:ffffffff'5f114500ffffc483'64366940ffffc483'6b0849f0ffffc483'6b6539d0:tcpip!FlPnpEvent+0x138ffff8381'd33f61a0fffff80b'737088b6:00000000'00041eb0ffffc483'6b6539d000000000'0000000800000000'c00000bb:ndis!ndisDeliverNetPnPEventSynchronously+0x18cffff8381'd33f6210fffff80b'736c6329:ffff8381'd33f6460ffff8381'd33f64d9ffff8381'd33f646000000000'00000000:ndis!ndisPnPNotifyBinding+0xe2ffff8381'd33f63f0fffff80b'736cccbf:ffffc483'6b0849f0fffff80b'736c4af9ffff99cf'c2a1629c00000000'00000000:ndis!ndisPnPNotifyBindingUnlocked+0x35ffff8381'd33f6440fffff80b'736ccbe7:ffff8381'd33f65b0ffffb40f'48e72570ffffc483'67dab1a000000000'00000000:ndis!ndisPauseProtocolInner+0x7fffff8381'd33f6540fffff80b'736c3b99:ffffc483'67dac5b0ffff8381'd33f6680ffffc483'67dab1a000000000'00000001:ndis!ndisPauseProtocol+0x63ffff8381'd33f6580fffff80b'736c39d0:00000000'00000000ffffc483'67dac5b000000000'00000000ffff8381'd33f6770:ndis!Ndis::BindEngine::Iterate+0x17dffff8381'd33f66f0fffff80b'736c3989:ffffc483'67dac5b0ffffc483'67dac5b000000000'0000000000000000'00000000:ndis!Ndis::BindEngine::UpdateBindings+0x34ffff8381'd33f6720fffff80b'736c376c:ffffc483'67dac5b000000000'00000000ffffc483'67dac548fffff80b'736c38d6:ndis!Ndis::BindEngine::DispatchPendingWork+0x69ffff8381'd33f6750fffff80b'73641a61:ffffc483'67dab1a000000000'00000020ffffc483'67dac5b0ffffc483'67dac5b0:ndis!Ndis::BindEngine::ApplyBindChanges+0x54ffff8381'd33f67a0fffff80b'736b89b1:ffffc483'67dab1a000000000'0000000000000000'00000004ffffc483'61027e00:ndis!ndisPrepForLowPower+0x20e2dffff8381'd33f6870fffff80b'736b8869:00000000'00000000ffffc483'c3335010ffffc483'00000004ffff8381'd33f6970:ndis!ndisSetSystemPower+0x13dffff8381'd33f68f0fffff80b'736317f8:ffffc483'c3335010ffffc483'61d4ca20ffffc483'c3335170ffffc483'686ad960:ndis!ndisSetPower+0xa9ffff8381'd33f6930fffff80b'72c891fd:ffff8381'd33f6a80ffff8381'd33f6a19ffffc483'c3335010ffffc483'686ad960:ndis!ndisPowerDispatch+0x138ffff8381'd33f6960fffff80b'72c62e1b:ffffc483'686ac040ffff8381'd33f6a80ffff8381'd33f6a80ffffc483'686ad960:Wdf01000!FxPkgFdo::_PowerPassDown+0x6d[minkernel\wdf\framework\shared\irphandlers\pnp\fdopower.cpp@85]ffff8381'd33f6990fffff80b'72c5752e:00000000'0000000200003b7c'97951cd8ffffc483'686ad96000000000'00000000:Wdf01000!FxPkgFdo::DispatchSystemSetPower+0x177[minkernel\wdf\framework\shared\irphandlers\pnp\fdopower.cpp@292]ffff8381'd33f69e0fffff80b'72c56b95:ffffc483'c3335010ffffc483'686ae320ffffc483'686ad960fffff801'02ecd228:Wdf01000!FxPkgPnp::Dispatch+0xee[minkernel\wdf\framework\shared\irphandlers\pnp\fxpkgpnp.cpp@670]ffff8381'd33f6a80fffff801'02fce795:fffff801'031e1200fffff801'00000000ffffc483'c33350b8ffffc483'61145040:Wdf01000!FxDevice::DispatchWithLock+0x155[minkernel\wdf\framework\shared\core\fxdevice.cpp@1430]ffff8381'd33f6b70fffff801'02f76f77:ba40301c'1c304024fffff801'02fce57000000000'0000000000000000'00000084:nt!PopIrpWorker+0x225ffff8381'd33f6c10fffff801'0300ba06:ffff8381'd3580180ffffc483'61145040fffff801'02f76f30021e3233'023e3435:nt!PspSystemThreadStartup+0x47ffff8381'd33f6c6000000000'00000000:ffff8381'd33f7000ffff8381'd33f100000000000'0000000000000000'00000000:nt!KiStartSystemThread+0x16STACK_COMMAND:.thread0xffffc48361145040;kbTHREAD_SHA1_HASH_MOD_FUNC:c6a4e3fd19a6d54b27c51b7e50dfa383f1eba183THREAD_SHA1_HASH_MOD_FUNC_OFFSET:d6dcc7d2f29fb3a58f934e1fe15e4fbba8b6a7d0THREAD_SHA1_HASH_MOD:e66b551238e6d67fdb8eae4e16e8c40c6c344ac6FOLLOWUP_IP:tcpip!FlpUninitializePacketProviderInterface+55fffff80b'738ba2694883c430addrsp,30hFAULT_INSTR_CODE:30c48348SYMBOL_STACK_INDEX:5SYMBOL_NAME:tcpip!FlpUninitializePacketProviderInterface+55FOLLOWUP_NAME:MachineOwnerMODULE_NAME:tcpipIMAGE_NAME:tcpip.sysDEBUG_FLR_IMAGE_TIMESTAMP:ce73dedBUCKET_ID_FUNC_OFFSET:55FAILURE_BUCKET_ID:OLD_IMAGE_tcpip.sysBUCKET_ID:OLD_IMAGE_tcpip.sysPRIMARY_PROBLEM_CLASS:OLD_IMAGE_tcpip.sysTARGET_TIME:2017-10-08T13:23:53.000ZOSBUILD:15063OSSERVICEPACK:0SERVICEPACK_NUMBER:0OS_REVISION:0SUITE_MASK:272PRODUCT_TYPE:1OSPLATFORM_TYPE:x64OSNAME:Windows10OSEDITION:Windows10WinNtTerminalServerSingleUserTSOS_LOCALE:USER_LCID:0OSBUILD_TIMESTAMP:2017-09-0500:09:34BUILDDATESTAMP_STR:170317-1834BUILDLAB_STR:rs2_releaseBUILDOSVER_STR:10.0.15063.0.amd64fre.rs2_release.170317-1834ANALYSIS_SESSION_ELAPSED_TIME:52eANALYSIS_SOURCE:KMFAILURE_ID_HASH_STRING:km:old_image_tcpip.sysFAILURE_ID_HASH:{37e54100-f2ed-64aa-46d2-171c94f44540}Followup:MachineOwner---------3:kd>lmvmtcpipBrowsefullmoduleliststartendmodulenamefffff80b'73810000fffff80b'73aaa000tcpip(pdbsymbols)e:\sysdebug\debug-symbols\tcpip.pdb\CDF1678E5F85E887DBB83616A2CF79B21\tcpip.pdbLoadedsymbolimagefile:tcpip.sysImagepath:\SystemRoot\System32\drivers\tcpip.sysImagename:tcpip.sysBrowseallglobalsymbolsfunctionsdataTimestamp:WedNov1008:41:011976(0CE73DED)CheckSum:00291A48ImageSize:0029A000Translations:0000.04b00000.04e40409.04b00409.04e4
Destavez,oerrodehardwareseparececomisso,oquepodeserútilnadepuraçãodoproblema:
Description
AproblemwithyourhardwarecausedWindowstostopworkingcorrectly.
Problemsignature
ProblemEventName:LiveKernelEvent
Code:1a1
Parameter1:ffffc4836d04e580
Parameter2:0
Parameter3:0
Parameter4:0
OSversion:10_0_15063
ServicePack:0_0
Product:256_1
OSVersion:10.0.15063.2.0.0.256.48
LocaleID:1033
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