Imagens não exibidas em determinadas mensagens do Outlook 2013

3

No Outlook 2013, as imagens não são exibidas em alguns dos meus e-mails. Isso afeta o painel de visualização e a exibição de mensagem completa. No começo, recebo esta dica de informação no topo da mensagem:


MasquandocliconeleeescolhoDownloadPicturesreceboofamiliarXvermelhoondeaimagemdeveestarnoe-mail:


Hoje recebi um e-mail totalmente em branco (sem X vermelho). Acima da janela de conteúdo da mensagem em branco, fui convidado a visualizar a mensagem em um navegador da Web:

Eufizepudeveramensagembem.*

Agora,paraapartedivertida.Asmensagenssomentecomasquaisestoutendoesteproblemasãoorigináriasdeumúnicodomínio.EDIT:Eudescobrimensagensimpactadasenviadasdedomíniosseparados.EutenhooOutlook2013emoutrocomputadorusandoamesmacaixadecorreioenãotemoproblemanele.

Eutentei:

  • Adicionamososendereçosdee-maildosremetentesetodoodomínioàlistaRemetentesconfiáveisdoOutlook.
  • RemoveutodosessesendereçosdalistaRemetentesSegurose,emseguida,clicounopromptCliqueaquiparafazerdownloaddeimagens.
  • DesativadoereativadooNãofaçaodownloaddeimagensautomaticamenteemmensagensdee-mailHTMLouitensRSSnaCentraldeConfiabilidade.
    • EDIT:Eutambémdeixeiessaconfiguraçãodesativadacompletamenteeasimagensaindanãosãoexibidas.
  • Excluiutodasasocorrênciasdodomíniodomeuproblemadoregistro(asúnicasqueencontreiestavamemHKEY_CURRENT_USER\Software\Microsoft\InternetExplorer\LowRegistry\DOMStorage)
  • AdicionadoodomíniodoproblemaaosSitesconfiáveisdoInternetExplorer

SeiquepossotentarexcluirerecriarmeuperfildoOutlook,mastenhomuitaspersonalizaçõesquetornariamessaopçãoaindamaisdolorosadoquecontinuaraguentandoisso.

Oquemaispossotentarparaexibiressasimagens?

Atualização:
QuandotentoclicarcomobotãodireitonoalocadordeespaçodeimagemXvermelhoeescolherSalvarcomoimagem...receboumacaixadediálogoSalvarcomonormal,masquandoclicoemSalvarreceboamessageHouveumerroaosalvaroarquivo.

Atualização2:
EuviafontedeumadessasmensagensesalveiocódigoHTMLresultantecomoumarquivoHTML,emseguida,abri-lonoInternetExplorer.Aimagemperdidaestavalá!

Atualização3:

  1. euquebreietenteioutroperfildoOutlook.Oproblemapersiste.
  2. TenteiexcluiroHistóricodeNavegaçãodoInternetExplorer(Ferramentas>OpçõesdaInternet>guiaGeral>Excluir...>de-selecionarPreserveFavoriteswebsitedataeselecionartodasasoutrascaixasdeseleção).Semalegria.
  3. Pensandoquetalvezeuestejaloucoeasimagenssimplesmentenãoexistamnoservidoremqueestãoarmazenadas,fizloginnaminhacaixadecorreiousandooOutlookWebAccess.Asimagenssãoexibidascorretamente.
  4. Eudescobriume-maildeoutrodomíniodaInternetquenãoestáexibindoimagenscorretamente.
  5. Duranteaexecuçãodo Process Monitor , selecionei a opção Download Pictures em uma mensagem. Há muita atividade de registro apenas alternando entre o Outlook e o ProcMon, mas tenho certeza de que essa configuração está armazenada no valor HKCU\Software\Microsoft\Office.0\Outlook\Profiles\Outlook.EMLa0d020000000000c000000000000046020434 . O problema é que esse valor é grande, codificado e parece armazenar muitas configurações, não apenas essa.

* Mudei a mensagem para minha pasta Junk Mail e confirmei que havia mais na mensagem, então presumo que alguma mágica de HTML tenha sido (tentar) substituir o texto por uma imagem.

Atualização 4:

É assim que a mensagem aparece no Outlook:

Éassimqueamensagemdeveser:

Aqui está o código de uma dessas mensagens em %code% format:

Received: from p02c11m011.mxlogic.net (208.65.144.245) by
 remote.removed.com (192.168.25.11) with Microsoft SMTP Server (TLS) id
 14.1.438.0; Thu, 13 Nov 2014 12:14:18 -0500
Received: from unknown [64.111.23.181] (EHLO ccb-out-10.ccbchurch.com)  by
 p02c11m011.mxlogic.net(mxl_mta-8.2.0-0) over TLS secured channel   with ESMTP
 id bf6e4645.0.7002.00-2299.13545.p02c11m011.mxlogic.net (envelope-from
 <[email protected]>);    Thu, 13 Nov 2014 10:14:35 -0700 (MST)
Received: from localhost (ccb-out-10 [127.0.0.1])   by ccb-out-10.ccbchurch.com
 (Postfix) with ESMTP id BE8292DD0138   for <[email protected]>; Thu,
 13 Nov 2014 10:14:34 -0700 (MST)
To: =?UTF-8?B?TmF0ZSBCYWNodGVs?= <[email protected]>
From: =?UTF-8?B?TmF0ZSBCYWNodGVs?= <[email protected]>
Date: Thu, 13 Nov 2014 10:14:34 -0700
Reply-To: =?UTF-8?B?TmF0ZSBCYWNodGVs?= <[email protected]>
Subject: =?UTF-8?B?VEVTVCBFbWFpbCBmb3IgU3VwZXJVc2Vy?=
List-Unsubscribe: <mailto:[email protected]>
Sender: Church Community Builder <[email protected]>
Message-ID: <[email protected]>
MIME-Version: 1.0
X-Processed-By: Rebuild v2.0-0
X-AnalysisOut: [8wgzMAA:9 a=EnciHZ9zj99YinxO:21 a=_W_S_7VecoQA:10]
X-Spam: [F=0.2340425532; B=0.500(0); spf=0.500; STSI=0.500(8); STSM=0.500(8); CM=0.500; CY=0.500; MH=0.550(2014111305); S=0.200(2014051901); SC=]
X-MAIL-FROM: <[email protected]>
X-SOURCE-IP: [64.111.23.181]
Return-Path: [email protected]
X-MS-Exchange-Organization-AuthSource: SVRSBS01.removed.local
X-MS-Exchange-Organization-AuthAs: Anonymous
X-MS-Exchange-Organization-PRD: ccbchurch.com
X-MS-Exchange-Organization-SenderIdResult: SoftFail
X-MS-Exchange-Organization-SCL: 1
X-MS-Exchange-Organization-PCL: 2
X-MS-Exchange-Organization-Antispam-Report: DV:3.3.14115.477;SID:SenderIDStatus SoftFail;OrigIP:208.65.144.245
Content-Type: multipart/alternative;
 boundary="----=_NextPart_57923364.725073226561"
X-Msg2Mime: True
X-Msg2Mime-Creation-Time: Thu, 13 Nov 2014 12:15:01 -0500
X-Msg2Mime-Message-Delivery-Time: Thu, 13 Nov 2014 12:14:18 -0500
X-Msg2Mime-Client-Submit-Time: Thu, 13 Nov 2014 12:14:34 -0500

------=_NextPart_57923364.725073226561
Content-Type: text/plain;
 charset="utf-8"
Content-Transfer-Encoding: 7bit


TEST Email for SuperUser     

     Crossroads Evangelical Free Church Online Community Participant
Message from REMOVED

This is a test email.  There should be an image in the footer of this
e-mail.      

This message is from Crossroads Evangelical Free Church. Crossroads
Evangelical Free Church treats your personal information with the utmost
care. To report abuse related to this email, please contact our office
at (123) 123-9999.

Unsubscribe
<https://crossroads-efc.ccbchurch.com/individual_settings_communication.
php?id=39&tk=9A1RJDN6SFVUFB7DE648E4BU5R4DUUUV>  or change your
preferences
<https://crossroads-efc.ccbchurch.com/individual_settings_communication.
php?id=39&tk=9A1RJDN6SFVUFB7DE648E4BU5R4DUUUV>  for receiving emails
like this one. 

 <https://cdn3.ccbchurch.com/1/images/email/logo.png> 


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------=_NextPart_57923364.725073226561--
    
por Twisty Impersonator 24.10.2014 / 00:19

1 resposta

3

Percebi que suas fotos são veiculadas em um link https: (o que é bom). Este artigo slipstick.com sugere que o seu problema pode ser resolvido desativando o% opçãoDo not save encrypted pages to disk na caixa de diálogo Configurações avançadas do Internet Explorer:

In IE go to Internet Options-Advanced; look under Security for Do not save encrypted files to disk. Untick this setting and Apply. Restart Outlook and you should be fixed.

Microsoft, na verdade, recomenda que você não ative o Do not save encrypted pages to disk (o padrão está desabilitado).

    
por 13.11.2014 / 18:58