Scott Hanselman escreveu que a instalação do Helvetica Neue Fonts com o Google Chrome no Windows é considerada prejudicial :
However, Helvetica is super common font that is mentioned in Stylesheets - often explicitly when CSS is designed on a Mac - and Arial on Windows usually steps in as the replacement on Windows.
The Helvetica Neue font that I installed for my presentation is very poorly hinted (if at all) at small sizes like the one's being used. It's just not a Web Font, and while it's great for the giant sizes I needed for my talk, it's lousy for the web.
Both IE and Chrome were picking up that my system had a Helvetica available on the system and used it instead. The Stylesheet said "hey, gimme Helvetica" and the browser said "Cool, here's one."