Disco Rígido Externo bloqueia o Windows XP

Question

Disco Rígido Externo bloqueia o Windows XP

#1 resposta do (2 votos)

1

Eu tenho 1TB Disco rígido externo portátil Seagate STAX1000102 . Quando eu conecto-o (USB) ao laptop (Dell Latitude D530) com o Windows XP versão 2002 SP3, o Sistema operacional entra em um estado estranho. Não consigo executar aplicativos simples como o Total Commander, não posso fazer nem mesmo operações simples, não posso navegar em um navegador da Web já iniciado, não posso fazer nada - tudo leva uma eternidade. Eu não posso nem desligar o computador - isso deve ser feito pelo botão liga / desliga do laptop. Não está consumindo muito CPU nem muito HDD - parece que o próprio Sistema Operacional fica bloqueado de alguma forma.

Apenas por simplesmente executando o msconfig , desabilitei todos os itens na guia Inicialização , todos os itens que não são da Microsoft na guia Serviços , e o problema ainda está presente! Eu também tentei desativar alguns dos serviços da Microsoft, mas também não ajudou. A única coisa que ajudou foi executar o Windows no modo de segurança.

O HDD funciona bem em muitos outros laptops e desktops.

Você tem alguma ideia do que poderia causar o problema?

EDIT - resultado do script do @ STTR:

Eu executei seu script (usbrest.cmd) e infelizmente isso não ajudou. Aqui está a saída (infelizmente eu localizei Win, vou tentar traduzir onde for necessário):

C:\Documents and Settings\Tomas> C:\Documents and Settings\Tomas>REG DELETE "HKLM\SYSTEM\CurrentControlSet\Contro l\Class\{36FC9E60-C465-11CF-8056-444553540000}" /v LowerFilters /f

Chyba:  Systém nenalezl zadaný klíč registru nebo požadovanou hodnotu.
(translation: error: registry key or value not found)

C:\Documents and Settings\Tomas>REG DELETE "HKLM\SYSTEM\CurrentControlSet\Contro l\Class\{36FC9E60-C465-11CF-8056-444553540000}" /v UpperFilters /f

Chyba:  Systém nenalezl zadaný klíč registru nebo požadovanou hodnotu.
(translation: error: registry key or value not found)

C:\Documents and Settings\Tomas>REG DELETE "HKLM\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}" /v LowerFilters /f

Chyba:  Systém nenalezl zadaný klíč registru nebo požadovanou hodnotu.
(translation: error: registry key or value not found)

C:\Documents and Settings\Tomas>del /F /A:- %windir%\inf\INFCACHE.1

C:\Documents and Settings\Tomas>sc config stisvc start= auto [SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start stisvc

SERVICE_NAME: stisvc
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0
        PID                : 1540
        FLAGS              :

C:\Documents and Settings\Tomas>sc config ShellHWDetection start= auto 
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start ShellHWDetection 
[SC] StartService FAILED 1056:

Instance tÚto slu

Também observei a chave do registro que você mencionou, mas não encontrei os valores LowerFilters , UpperFilters .

EDIT 2, saída do script STTR `getusb-file.cmd` :

C:\Documents and Settings\Tomas>dir /B /A:- %windir%\system32\Drivers\usb*
usb8023.sys
usb8023x.sys
usbcamd.sys
usbcamd2.sys
usbccgp.sys
usbd.sys
usbehci.sys
usbhub.sys
usbintel.sys
usbohci.sys
usbport.sys
usbstor.sys
usbuhci.sys
usbvideo.sys

C:\Documents and Settings\Tomas>dir /B /A:- %windir%\inf\usb* | find /i ".inf"
usb.inf
usbport.inf
usbprint.inf
usbstor.inf
usbvideo.inf

C:\Documents and Settings\Tomas>

EDIT 3:

C:\Documents and Settings\Tomas>wmic BASEBOARD get Product, SerialNumber, Version, Manufacturer
Chyba: (= error)
Kód = 0x80070422
Popis = Zvolenou službu nelze spustit, protože není povolena nebo s ní není spojeno žádné povolené zařízení. (= The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.)
Prostředek = Win32



F:\sw\pstools>REG QUERY "HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE103??18}" /v UpperFilters

Chyba:  Systém nenalezl zadaný klíč registru nebo požadovanou hodnotu.
(= registry key or value was not found)

Eu despejei todo o registro HKLM \ SYSTEM \ CurrentControlSet \ Control \ Class para você ver.

EDIT 4

Aqui está a saída de RestoreServiceSetting.cmd (houve alguns erros):

C:\Documents and Settings\Tomas>::HID Input Service
C:\Documents and Settings\Tomas>sc config HidServ start= auto
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start HidServ
[SC] StartService FAILED 1056:

Instance tÚto slu

C:\Documents and Settings\Tomas>
C:\Documents and Settings\Tomas>::Shell Hardware Detection
C:\Documents and Settings\Tomas>sc config ShellHWDetection start= auto
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start ShellHWDetection
[SC] StartService FAILED 1056:

Instance tÚto slu

C:\Documents and Settings\Tomas>
C:\Documents and Settings\Tomas>::Windows Image Acquisition (WIA)
C:\Documents and Settings\Tomas>sc config stisvc start= auto
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start stisvc
[SC] StartService FAILED 1056:

Instance tÚto slu

C:\Documents and Settings\Tomas>
C:\Documents and Settings\Tomas>::Windows Management Instrumentation
C:\Documents and Settings\Tomas>sc config winmgmt start= auto
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start winmgmt

SERVICE_NAME: winmgmt
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0
        PID                : 1796
        FLAGS              :

C:\Documents and Settings\Tomas>
C:\Documents and Settings\Tomas>::Remote Registry
C:\Documents and Settings\Tomas>sc config RemoteRegistry start= auto
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start RemoteRegistry

SERVICE_NAME: RemoteRegistry
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0
        PID                : 2000
        FLAGS              :

C:\Documents and Settings\Tomas>
C:\Documents and Settings\Tomas>::Logical Disk Manager
C:\Documents and Settings\Tomas>sc config dmserver start= auto
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start dmserver

SERVICE_NAME: dmserver
        TYPE               : 20  WIN32_SHARE_PROCESS
        STATE              : 2  START_PENDING
                                (NOT_STOPPABLE,NOT_PAUSABLE,IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x7d0
        PID                : 1796
        FLAGS              :

C:\Documents and Settings\Tomas>
C:\Documents and Settings\Tomas>::Logical Disk Manager Administrative Service
C:\Documents and Settings\Tomas>sc config dmadmin start= demand
[SC] ChangeServiceConfig SUCCESS

Após o reinício:

C:\Documents and Settings\Tomas>wmic BASEBOARD get Product, SerialNumber, Version, Manufacturer
Manufacturer  Product  SerialNumber              Version
Dell Inc.     0HP728   .721HP3J.CN4864383F5721.

EDIT5:

Depois de executar secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose e secedit /configure /cfg %windir%\repair\secDC.inf /db secDC.sdb /verbose recebi esta saída (traduzida, comentada):

C:\Documents and Settings\Tomas>secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose

Úloha je dokončena. Některé soubory uvedené v konfiguraci nebyly v tomto systému
 nalezeny, nelze tedy nastavit ani zjišťovat zabezpečení. Zprávu můžete ignorova
t.
Podrobnosti naleznete v souboru %windir%\security\logs\scesrv.log.
(task is finished. Some of the files were not found so the security level cannot be
 found out. You can ignore this. Details in the scesrv.log -- actually this command
 took quite a long time, showing progress in percent)

C:\Documents and Settings\Tomas>secedit /configure /cfg %windir%\repair\secDC.inf /db secDC.sdb /verbose

Systém nemůže nalézt uvedený soubor.

Úloha byla dokončena s chybou.
Podrobnosti naleznete v souboru %windir%\security\logs\scesrv.log.
(File was not found -- the secDC.in does not exist. THis terminated immediatelly.
 The log file just said that the secDC.inf file could not be found.)

Depois reiniciei e o problema persistiu. Então eu reiniciei bastante e tentei o script RestoreServiceSetting.cmd novamente, mas houve erros semelhantes à última execução:

C:\Documents and Settings\Tomas>::HID Input Service
C:\Documents and Settings\Tomas>sc config HidServ start= auto
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start HidServ
[SC] StartService FAILED 1056:

Instance tÚto slu

C:\Documents and Settings\Tomas>
C:\Documents and Settings\Tomas>::Shell Hardware Detection
C:\Documents and Settings\Tomas>sc config ShellHWDetection start= auto
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start ShellHWDetection
[SC] StartService FAILED 1056:

Instance tÚto slu

C:\Documents and Settings\Tomas>
C:\Documents and Settings\Tomas>::Windows Image Acquisition (WIA)
C:\Documents and Settings\Tomas>sc config stisvc start= auto
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start stisvc
[SC] StartService FAILED 1056:

Instance tÚto slu

C:\Documents and Settings\Tomas>
C:\Documents and Settings\Tomas>::Windows Management Instrumentation
C:\Documents and Settings\Tomas>sc config winmgmt start= auto
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start winmgmt
[SC] StartService FAILED 1056:

Instance tÚto slu

C:\Documents and Settings\Tomas>
C:\Documents and Settings\Tomas>::Remote Registry
C:\Documents and Settings\Tomas>sc config RemoteRegistry start= auto
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start RemoteRegistry
[SC] StartService FAILED 1056:

Instance tÚto slu

C:\Documents and Settings\Tomas>
C:\Documents and Settings\Tomas>::Logical Disk Manager
C:\Documents and Settings\Tomas>sc config dmserver start= auto
[SC] ChangeServiceConfig SUCCESS

C:\Documents and Settings\Tomas>sc start dmserver
[SC] StartService FAILED 1056:

Instance tÚto slu

C:\Documents and Settings\Tomas>
C:\Documents and Settings\Tomas>::Logical Disk Manager Administrative Service
C:\Documents and Settings\Tomas>sc config dmadmin start= demand
[SC] ChangeServiceConfig SUCCESS

Conectei a unidade novamente e o problema ainda persiste.

EDIT: hoje tentei conectar HDD normal (interno) usando o adaptador USB e ele bloqueou o computador da mesma maneira.

windows external-hard-drive

por Tomas 08.07.2013 / 17:44

1 resposta

Tags windows external-hard-drive

Limpar o registro em log com o BASH Cria uma imagem a partir de uma instalação de caixa virtual

score 2 · Answer 1

O mais provável é um problema nas Chaves:

HKLM\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}
HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}

LowerFilters , UpperFilters value.

e como variante:

ponto de montagem:

mountvol /L | find "\"

ponto de montagem, registro:

HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices

remova pontos de montagem de entradas indesejadas:

DispositivodeidentificaçãoUSB:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBHKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBSTOR

WindowsXP:

registrodebackupeexecução:

usbrest.cmd:

REGDELETE"HKLM\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}" /v LowerFilters /f
REG DELETE "HKLM\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}" /v UpperFilters /f
REG DELETE "HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}" /v LowerFilters /f
del /F /A:- %windir%\inf\INFCACHE.1
sc config stisvc start= auto
sc start stisvc
sc config ShellHWDetection start= auto
sc start ShellHWDetection

precisa de reiniciar.

usbdevice-delete-all.cmd:

REG DELETE "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB" /f
REG DELETE "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USBSTOR" /f

excluir todos os dispositivos USB no dispositivo:

psexec -i -d -s usbdevice-delete-all.cmd

psexec

precisa de reiniciar.

Executar em `cmd` , getusb-file.cmd

getusb-file.cmd:

dir /B /A:- %windir%\system32\Drivers\usb*
dir /B /A:- %windir%\inf\usb* | find /i ".inf"

Executar em `cmd` get dispositivo de disco UpperFilters:

REG QUERY "HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}" /v UpperFilters

Executar em `cmd` , obter informações do sistema:

wmic BASEBOARD get Product, SerialNumber, Version, Manufacturer

Saída:

Manufacturer           Product  SerialNumber     Version
ASUSTeK Computer INC.  P5Q      MS1C8CBKC500124  Rev 1.xx

RestoreServiceSetting.cmd:

::HID Input Service
sc config HidServ start= auto
sc start HidServ

::Shell Hardware Detection
sc config ShellHWDetection start= auto
sc start ShellHWDetection

::Windows Image Acquisition (WIA)
sc config stisvc start= auto
sc start stisvc

::Windows Management Instrumentation
sc config winmgmt start= auto
sc start winmgmt

::Remote Registry
sc config RemoteRegistry start= auto
sc start RemoteRegistry

::Logical Disk Manager
sc config dmserver start= auto
sc start dmserver

::Logical Disk Manager Administrative Service
sc config dmadmin start= demand

usbrest2.cmd:

REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}" /v UpperFilters /t REG_MULTI_SZ /d PartMgrmountvol /N
 /f

Desativa a montagem automática de novos volumes:

mountvol /E

Reabilita a montagem automática de novos volumes:

secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose
secedit /configure /cfg %windir%\repair\secDC.inf /db secDC.sdb /verbose

Restaure as configurações padrão do registro e do sistema de arquivos:

powershell Get-Eventlog system -Source Disk

Veja o evento de disco do eventlog:

powershell Get-Eventlog system -newest 10 -EntryType Error -Source Disk

Veja o 10 último erro de disco:

HKLM\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000}
HKLM\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}

Disco Rígido Externo bloqueia o Windows XP

EDIT - resultado do script do @ STTR:

EDIT 2, saída do script STTR getusb-file.cmd :

EDIT 3:

EDIT 4

EDIT5:

1 resposta

WindowsXP:

excluir todos os dispositivos USB no dispositivo:

psexec

Executar em cmd , getusb-file.cmd

Executar em cmd get dispositivo de disco UpperFilters:

Executar em cmd , obter informações do sistema:

EDIT 2, saída do script STTR `getusb-file.cmd` :

Executar em `cmd` , getusb-file.cmd

Executar em `cmd` get dispositivo de disco UpperFilters:

Executar em `cmd` , obter informações do sistema: