Como você conserta o google chrome sendo lento no início, devido ao serviço lsass.exe no Windows 10?

1

Eu tenho tido problemas com o Chrome nos últimos dias.

O Chrome congelará por vários minutos toda vez que eu abri-lo. Depois que o Google Chrome voltar a funcionar, tudo estará normal, mas é frustrante esperar vários minutos antes de fazer qualquer coisa com o navegador da Web.

Consegui encontrar uma solução para isso, que publiquei como resposta abaixo, mas se alguém já teve problemas semelhantes e conseguiu resolvê-los, sinta-se à vontade para nos dizer como.

    
por T_R_O_N 12.03.2018 / 12:13

1 resposta

1

Eu encontrei a solução para o congelamento de inicialização do chrome nos comentários deste relatório de problemas do Chrome:

link

Este foi o comentário nº 27, todo o crédito vai para o autor do comentário por descobrir:

I am working on this issue right now.

Using some clues from you all here, I've tracked it down this.

Process explorer shows a security token request and termination loop happening under lsass.exe, with token being \:1c42f

Such as: Smith_VAIO\John:1c42f

Upon inspection with Process Monitor, we see the following:

11:34:57.3492434 AM lsass.exe 908 RegQueryKey HKLM SUCCESS Query: HandleTags, HandleTags: 0x0 11:34:57.3492833 AM lsass.exe 908 RegOpenKey HKLM\Software\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-563832473-1690269938-841482641-1000 SUCCESS Desired Access: Read 11:34:57.3493295 AM lsass.exe 908 RegQueryValue HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-563832473-1690269938-841482641-1000\ProfileImagePath SUCCESS Type: REG_EXPAND_SZ, Length: 28, Data: C:\Users\John 11:34:57.3493613 AM lsass.exe 908 RegQueryValue HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-563832473-1690269938-841482641-1000\ProfileImagePath SUCCESS Type: REG_EXPAND_SZ, Length: 28, Data: C:\Users\John 11:34:57.3493926 AM lsass.exe 908 RegCloseKey HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-563832473-1690269938-841482641-1000 SUCCESS 11:34:57.3495197 AM lsass.exe 908 CreateFile C:\Users\John\AppData\Roaming\Microsoft\Protect\S-1-5-21-563832473-1690269938-841482641-513\Preferred PATH NOT FOUND Desired Access: Generic Read, Disposition: Open, Options: Sequential Access, Synchronous IO Non-Alert, Non-Directory File, Attributes: HS, ShareMode: Read, AllocationSize: n/a, Impersonating: Smith_VAIO\John

This behavior loops.

Sometimes throwing in:

11:34:57.1073869 AM lsass.exe 908 CreateFile C:\Users\John\AppData\Roaming\Microsoft\Protect\CREDHIST SUCCESS Desired Access: Generic Read/Write, Disposition: OpenIf, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: HS, ShareMode: None, AllocationSize: 0, Impersonating: Smith_VAIO\John, OpenResult: Opened 11:34:57.1074461 AM lsass.exe 908 QueryStandardInformationFile C:\Users\John\AppData\Roaming\Microsoft\Protect\CREDHIST SUCCESS AllocationSize: 24, EndOfFile: 24, NumberOfLinks: 1, DeletePending: False, Directory: False 11:34:57.1074769 AM lsass.exe 908 CreateFileMapping C:\Users\John\AppData\Roaming\Microsoft\Protect\CREDHIST FILE LOCKED WITH WRITERS SyncType: SyncTypeCreateSection, PageProtection: 11:34:57.1075034 AM lsass.exe 908 QueryStandardInformationFile C:\Users\John\AppData\Roaming\Microsoft\Protect\CREDHIST SUCCESS AllocationSize: 24, EndOfFile: 24, NumberOfLinks: 1, DeletePending: False, Directory: False 11:34:57.1075669 AM lsass.exe 908 CreateFileMapping C:\Users\John\AppData\Roaming\Microsoft\Protect\CREDHIST SUCCESS SyncType: SyncTypeOther 11:34:57.1076805 AM lsass.exe 908 CloseFile C:\Users\John\AppData\Roaming\Microsoft\Protect\CREDHIST SUCCESS

So...Using that info, I went to the path "C:\Users\John\Appdata\Roaming\Microsoft\Protect\" and found one folder with a random guid that was created days ago. lsass.exe was currently still in a 'stuck' state, when I deleted this guid folder, and another one was immediately created with a new guid. The next step is probably unnecessary, but I deleted the newly created guid folder as well, and this time it did not respawn. lsass.exe processor time was back to normal. I attempted to close chrome, at which point it closed properly. I reopened chrome, observed lsass use some cpu for about 10 seconds, then stop. I closed chrome, and the process terminated properly yet again. I then reopened chrome to observe the same behavior as previous (normal behavior).

So, conclusion, the folder located at "C:\Users\appdata\roaming\microsoft\protect\" must be deleted.

That worked in my case.

Hope you value the info!

Estou apenas postando aqui porque tive dificuldade em encontrar essa solução e espero facilitar para outra pessoa no futuro.

Eu fiz exatamente o que o autor do comentário sugeriu, uma vez que eu deletei a pasta e reran chrome, a pasta foi recriada, mas o cromo não congelou mais. A pasta tem um nome estranho que consiste em uma longa linha de caracteres diferentes, e parece estar vazia, mas a exclusão definitivamente fez o truque para mim.

Boa sorte!

    
por 12.03.2018 / 12:28