Atualização do Windows 10 Creators Cada aba do menu Configurações Rede e Internet e Conexão não abrirá

Question

Depois de instalar a nova Atualização para criadores de conteúdo, tenho problemas com minhas configurações de rede. Quando abro o aplicativo Configurações, clique em Rede & Internet e escolha qualquer guia, o aplicativo apenas trava. Apenas algumas guias estão funcionando (como proxy, uso de dados, modo de avião e status). Todos os outros guias travam o aplicativo de configurações. Além disso, quando abro o menu "Conexões", não vejo nenhuma rede Wi-Fi disponível:

No Visualizador de Eventos, recebi esses erros:
1. Ao tentar abrir o menu Conexão:

Faulting application name: ShellExperienceHost.exe, version: 10.0.15063.0, time stamp: 0x58ccbd2e
Faulting module name: msvcrt.dll, version: 7.0.15063.0, time stamp: 0x3280d1b7
Exception code: 0x40000015
Fault offset: 0x000000000000ad32
Faulting process id: 0x1434
Faulting application start time: 0x01d2b60bb3e11ef3
Faulting application path: C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe
Faulting module path: C:\WINDOWS\System32\msvcrt.dll
Report Id: 2ddc8310-5447-4568-8203-281ea72a9db2
Faulting package full name: Microsoft.Windows.ShellExperienceHost_10.0.15063.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: App
Faulting application name: RuntimeBroker.exe, version: 10.0.15063.0, time stamp: 0x782fe8f8
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000409
Fault offset: 0x00000000000282b1
Faulting process id: 0xd1c
Faulting application start time: 0x01d2b60bd07f627d
Faulting application path: C:\Windows\System32\RuntimeBroker.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 79ebe539-7d5f-4f06-b3af-a45279273caa
Faulting package full name: 
Faulting package-relative application ID: 

2. Ao abrir as configurações > Rede & Internet > Wi-Fi:

Faulting application name: SystemSettings.exe, version: 10.0.15063.0, time stamp: 0x7c8bd05a
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000409
Fault offset: 0x00000000000ac526
Faulting process id: 0x1fac
Faulting application start time: 0x01d2b60ccd930c6a
Faulting application path: C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: c13e5b15-f4cb-44b9-b303-12b3856c862b
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

3. Ao abrir as configurações > Rede & Internet > Ethernet:

Faulting application name: SystemSettings.exe, version: 10.0.15063.0, time stamp: 0x7c8bd05a
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000409
Fault offset: 0x00000000000ac668
Faulting process id: 0x1c0
Faulting application start time: 0x01d2b60cf1b08acd
Faulting application path: C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 732762d5-3f9f-43e7-b858-ea1ccbb2a0bd
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

4. Ao abrir as configurações > Rede & Internet > Dial-Up:

Faulting application name: SystemSettings.exe, version: 10.0.15063.0, time stamp: 0x7c8bd05a
Faulting module name: Windows.UI.Xaml.dll, version: 10.0.15063.0, time stamp: 0x72781892
Exception code: 0xc0000005
Fault offset: 0x00000000003b164c
Faulting process id: 0x2374
Faulting application start time: 0x01d2b60d0aa44636
Faulting application path: C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\System32\Windows.UI.Xaml.dll
Report Id: 51f17a76-56d1-4f3d-80c5-dfaf9c974bf5
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

5. Ao abrir as configurações > Rede & Internet > VPN:

Faulting application name: SystemSettings.exe, version: 10.0.15063.0, time stamp: 0x7c8bd05a
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000409
Fault offset: 0x00000000000ac668
Faulting process id: 0xf5c
Faulting application start time: 0x01d2b60d2c12d137
Faulting application path: C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 71c59d41-4e09-456a-9fd6-06e9130c20ab
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

6. Ao abrir as configurações > Rede & Internet > HotSpot para celular:

Faulting application name: SystemSettings.exe, version: 10.0.15063.0, time stamp: 0x7c8bd05a
Faulting module name: ntdll.dll, version: 10.0.15063.0, time stamp: 0xb79b6ddb
Exception code: 0xc0000409
Fault offset: 0x00000000000282b1
Faulting process id: 0x1750
Faulting application start time: 0x01d2b60d3fddc490
Faulting application path: C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 8934d578-ef60-4485-9893-007567c5e4fd
Faulting package full name: windows.immersivecontrolpanel_6.2.0.0_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel

O que eu tentei até agora:

1. Inicialização segura.
2. sfc /scannow .
3. DISM (verificar, verificar, restaurar a integridade).

UPD: Eu criei outro usuário e todas as configurações funcionaram. O problema apenas com a conta de usuário principal. UPD2: A atualização do Windows 10 Repair também não resolveu o problema.

    

Answer 1

Tente Atualização de Reparo do Windows 10 .

Se isso não ajudar, crie uma nova conta e verifique se ainda está tendo esse problema. Eu resolvi meu problema criando uma nova conta de usuário.

    

Answer 2

Olhando para o despejo mostra os seguintes problemas:

RuntimeBroker.exe falha devido a INVALID_POINTER_READ_c0000005_rtutils.dll!AcquireWriteLock (acessar ponteiro nulo):

00 ntdll!NtWaitForMultipleObjects
01 KERNELBASE!WaitForMultipleObjectsEx
02 KERNELBASE!WaitForMultipleObjects
03 kernel32!WerpReportFaultInternal
04 kernel32!WerpReportFault
05 KERNELBASE!UnhandledExceptionFilter
06 ntdll!RtlUserThreadStart$filt$0
07 ntdll!_C_specific_handler
08 ntdll!RtlpExecuteHandlerForException
09 ntdll!RtlDispatchException
0a ntdll!KiUserExceptionDispatch
0b ntdll!RtlpWaitOnCriticalSection
0c ntdll!RtlpEnterCriticalSectionContended
0d ntdll!RtlEnterCriticalSection
0e rtutils!AcquireWriteLock
0f rtutils!TraceCreateServerThread
10 rtutils!TracePrintfExA
11 rasapi32!IsRasmanServiceRunning
12 rasapi32!LoadRasmanDllAndInit
13 rasapi32!RasRegisterEntryChangeNotification
14 RasMediaManager!Windows::Networking::UX::Internal::NetmanClient::_RegisterRAS
15 RasMediaManager!Windows::Internal::ComTaskPool::CTaskWrapper<<lambda_9e5327b33811052196ca3464d5821a1c> >::Run
16 RasMediaManager!Windows::Internal::ComTaskPool::CThread::_ThreadProc
17 RasMediaManager!Windows::Internal::ComTaskPool::CThread::s_ExecuteThreadProc
18 RasMediaManager!Windows::Internal::ComTaskPool::CThread::s_ThreadProc
19 kernel32!BaseThreadInitThunk
1a ntdll!RtlUserThreadStart

A chamada rasapi32!IsRasmanServiceRunning indica que está marcada se o serviço Remote Access Connection Manager (RasMan) está em execução ou não. Verifique se o serviço é executado.

ShellExperienceHost.exe crash é causado por falha na chamada de procedimento remoto:

Stowed Exception #1 @ 0x0000016793bf9cf0
    0x800706BE (FACILITY_WIN32 - Win32 Undecorated Error Codes): The remote procedure call failed

    Stack    : 0x167936c99f0
        7ffd2e48b431 combase!RoOriginateError+0x51
        7ffd20792d43 wincorlib!Platform::Details::ReCreateException+0x63
        7ffd20792bf2 wincorlib!__abi_WinRTraiseCOMException+0x12
        7ffcf6f2142d NetworkUX!__abi_WinRTraiseException+0xb5
        7ffcf6f6f105 NetworkUX!Windows::Networking::UX::INetworkUXManager::GetUXCategories+0x41
        7ffcf6f724db NetworkUX!NetworkUX::ViewContext::_Initialize+0x1d7
        7ffcf6f01840 NetworkUX!<lambda_1d9043053e3afd6a4260a1edea240dd5>::operator()+0x184
        7ffcf6f4dce7 NetworkUX!Windows::System::Threading::WorkItemHandler::Invoke+0x27
        7ffcf6f5b6a6 NetworkUX!?__abi_Windows_System_Threading_WorkItemHandler___abi_IDelegate____abi_Invoke@?Q__abi_IDelegate@WorkItemHandler@Threading@System@Windows@@2345@UE$AAAJPE$AAUIAsyncAction@Foundation@5@@Z+0x16
        7ffd1d373c54 threadpoolwinrt!Windows::System::Threading::CThreadPoolWorkItem::CommonWorkCallback+0xa4
        7ffd1d3736a4 threadpoolwinrt!Windows::System::Threading::CThreadPoolWorkItem::BatchedCallback+0x84
        7ffd2efd3031 ntdll!TppWorkpExecuteCallback+0x131
        7ffd2efd1999 ntdll!TppWorkerThread+0x6c9
        7ffd2eb92774 kernel32!BaseThreadInitThunk+0x14
        7ffd2f000d61 ntdll!RtlUserThreadStart+0x21

Isso também pode ser causado por não ter o serviço RASMan em execução, que fornece VPN e rede.

O aplicativo de configurações SystemSettings.exe falha devido a INVALID_POINTER_WRITE_c0000005_rasapi32.dll!StringCopyWorkerW Também o acesso do ponteiro nulo na API de acesso remoto. Então, isso também pode estar relacionado ao problema do serviço.

    

Answer 3

Eu enfrentei o mesmo problema. Crash dumps mostrou algum problema com o módulo RASMan. Eu resolvi o problema, excluindo algumas conexões dial-up que eu tinha. Tente excluir qualquer conexão VPN ou dial-up que você tenha.