Encontrei uma correção possível pela Microsoft:
http://support.microsoft.com/kb/295278
- At a command prompt, type:
dcomcnfg.exe
. The Distributed COM Configuration Properties dialog box is displayed.- Click the Default Security tab.
- In the Default Access Permissions section, click Edit.
- Ensure that you have "Allow Access" beside your name.
- If you do not have "Allow Access" next to your name, either modify an existing profile or create a new profile that has the necessary permissions.
- Apply all the changes and attempt to run Setup.
Aparentemente, o ikernel.exe é um aplicativo InstallShield? Eles também têm uma possível correção em seu site
http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q108247&sliceId=1 http://consumerdocs.installshield.com/selfservice/viewContent.do?externalId=Q110719&sliceId=1
According to InstallShield, the makers of the setup program, this is usually caused by cancelling the setup program, then starting it again too soon.
Wait a minute or so, then try again. If this doesn't work, try rebooting your computer.
This can also occur when the engine file,
iKernel.exe
is locked up by something. You can get rid of this error by removing the engine files from the Common Files folder. Go toProgram Files/Common Files/InstallShield/Engine
. Delete the whole Engine folder. Try running the setup again.