Tenho tido vários problemas de BSOD, o mais recente deles foi:
PAGE_FAULT_IN_NONPAGED_AREA O que falhou: portcls.sys
Os problemas estavam ocorrendo durante a renderização de jogos intensivos, mas agora o BSOD acontecerá apenas no modo inativo. Meu equipamento é construído sob encomenda; GPU: GTX 970 Strix
CPU: Intel 2ndGen i7 2600k (1155 soquete de 3,4GHZ de sandybridge)
RAM: navalha de 16 GB (2 x 8 GB DDR3)
MOBO: ASRock Z77 Extreme 6
PSU: Crosair CX750W
Armazenamento: OCZ-VERTTEX4 250GB SSD & SSD SS900 de PN900 CS900
Foi-me dito para analisar o meu arquivo de lixeiras através da ferramenta Windbg, então eu tentei, de forma alguma estou dizendo que eu sou um profissional nisso, mas eu tentei abrir o arquivo através da ferramenta da seguinte forma;
Microsoft (R) Windows Debugger Version 10.0.17674.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump0118-7984-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 17134 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0xfffff800'b6416000 PsLoadedModuleList = 0xfffff800'b67d32f0
Debug session time: Fri Jun 1 15:14:03.303 2018 (UTC + 1:00)
System Uptime: 3 days 0:18:39.188
Loading Kernel Symbols
...............................................................
................................................................
............................................................
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 50, {ffff978a7f402008, 0, fffff80354299631, c}
*** WARNING: Unable to verify timestamp for vrtaucbl.sys
*** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys
Could not read faulting driver name
Probably caused by : portcls.sys ( portcls!GetMaxMapRegisters+5 )
Followup: MachineOwner
---------
nt!KeBugCheckEx:
fffff800'b65ad680 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffd10d'b6c3cb10=0000000000000050
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffff978a7f402008, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80354299631, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 000000000000000c, (reserved)
Debugging Details:
------------------
Could not read faulting driver name
KEY_VALUES_STRING: 1
STACKHASH_ANALYSIS: 1
TIMELINE_ANALYSIS: 1
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804
SYSTEM_PRODUCT_NAME: To Be Filled By O.E.M.
SYSTEM_SKU: To Be Filled By O.E.M.
SYSTEM_VERSION: To Be Filled By O.E.M.
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: P2.80
BIOS_DATE: 07/01/2013
BASEBOARD_MANUFACTURER: ASRock
BASEBOARD_PRODUCT: Z77 Extreme6
BASEBOARD_VERSION:
DUMP_TYPE: 2
BUGCHECK_P1: ffff978a7f402008
BUGCHECK_P2: 0
BUGCHECK_P3: fffff80354299631
BUGCHECK_P4: c
READ_ADDRESS: fffff800b6873388: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
ffff978a7f402008
FAULTING_IP:
portcls!GetMaxMapRegisters+5
fffff803'54299631 8b4150 mov eax,dword ptr [rcx+50h]
MM_INTERNAL_CODE: c
CPU_COUNT: 8
CPU_MHZ: d48
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 2a
CPU_STEPPING: 7
CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 29'00000000 (cache) 29'00000000 (init)
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXPNP: 1 (!blackboxpnp)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: AV
PROCESS_NAME: audiodg.exe
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-622S1FA
ANALYSIS_SESSION_TIME: 06-01-2018 15:41:23.0227
ANALYSIS_VERSION: 10.0.17674.1000 amd64fre
TRAP_FRAME: ffffd10db6c3cdc0 -- (.trap 0xffffd10db6c3cdc0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff3e7e9aff0a5d rbx=0000000000000000 rcx=ffff978a7f401fb8
rdx=fffff803542b4980 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80354299631 rsp=ffffd10db6c3cf58 rbp=ffff978a81925510
r8=fffff803542b49a0 r9=0000000000000000 r10=0000000000000001
r11=ffffd10db6c3cf50 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
portcls!GetMaxMapRegisters+0x5:
fffff803'54299631 8b4150 mov eax,dword ptr [rcx+50h] ds:ffff978a'7f402008=????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800b65f1d39 to fffff800b65ad680
STACK_TEXT:
ffffd10d'b6c3cb08 fffff800'b65f1d39 : 00000000'00000050 ffff978a'7f402008 00000000'00000000 ffffd10d'b6c3cdc0 : nt!KeBugCheckEx
ffffd10d'b6c3cb10 fffff800'b64876d8 : ffff978a'79a7df6c 00000000'00000000 00000000'00000000 ffffbc5e'2f178bc0 : nt!MiSystemFault+0x16eb89
ffffd10d'b6c3cc50 fffff800'b65bc9c7 : ffff978a'7a7059b8 fffff803'542b4980 00000000'00000000 ffff978a'85c6a8a8 : nt!MmAccessFault+0x1f8
ffffd10d'b6c3cdc0 fffff803'54299631 : fffff803'542e2254 00000000'00000000 ffff978a'81925510 ffff978a'85c6a7e0 : nt!KiPageFault+0x3c7
ffffd10d'b6c3cf58 fffff803'542e2254 : 00000000'00000000 ffff978a'81925510 ffff978a'85c6a7e0 ffff978a'85c6a8d0 : portcls!GetMaxMapRegisters+0x5
ffffd10d'b6c3cf60 fffff803'542e1135 : 00000000'00000000 ffff978a'8337b220 00000000'00000000 ffff978a'8337b220 : portcls!CPortPinWavePci::Init+0x3b4
ffffd10d'b6c3d000 fffff803'542c5ae7 : ffff978a'85c6a7e0 00000000'00000000 ffff978a'7b09cb80 ffff978a'7c0eb960 : portcls!CPortFilterWavePci::NewIrpTarget+0x195
ffffd10d'b6c3d080 fffff803'542c4c6e : 00000000'00000000 ffff978a'00000001 ffff978a'7c0f0e80 00000000'00000002 : portcls!xDispatchCreate+0x2c7
ffffd10d'b6c3d130 fffff803'54357199 : ffff978a'7b09cb80 ffff978a'7b09cd02 ffffd10d'b6c3d558 ffff978a'7c0eb810 : portcls!KsoDispatchCreateWithGenericFactory+0x2e
ffffd10d'b6c3d160 fffff803'542c5bd9 : ffff978a'7c0eb810 00000000'00000000 ffff978a'7c0eb960 ffff978a'00000000 : ks!KsDispatchIrp+0x289
ffffd10d'b6c3d220 fffff803'52cc60a1 : ffff978a'7c0eb810 ffff978a'7b09cb80 ffff978a'7a5ee568 ffff978a'7b09cb80 : portcls!PcDispatchIrp+0xd9
ffffd10d'b6c3d290 ffff978a'7c0eb810 : ffff978a'7b09cb80 ffff978a'7a5ee568 ffff978a'7b09cb80 00000000'00000000 : vrtaucbl+0x60a1
ffffd10d'b6c3d298 ffff978a'7b09cb80 : ffff978a'7a5ee568 ffff978a'7b09cb80 00000000'00000000 00000000'00000000 : 0xffff978a'7c0eb810
ffffd10d'b6c3d2a0 ffff978a'7a5ee568 : ffff978a'7b09cb80 00000000'00000000 00000000'00000000 ffff978a'85202700 : 0xffff978a'7b09cb80
ffffd10d'b6c3d2a8 ffff978a'7b09cb80 : 00000000'00000000 00000000'00000000 ffff978a'85202700 ffff978a'7b09cb80 : 0xffff978a'7a5ee568
ffffd10d'b6c3d2b0 00000000'00000000 : 00000000'00000000 ffff978a'85202700 ffff978a'7b09cb80 ffff978a'7a5ee4d0 : 0xffff978a'7b09cb80
THREAD_SHA1_HASH_MOD_FUNC: 7b9a271fe2504448b64e7d9108022dc584b70198
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: df8b59b83c70540432d0cce4be780740da6b574c
THREAD_SHA1_HASH_MOD: 64cf83bef7e45c5f15b7280767badbb262226f80
FOLLOWUP_IP:
portcls!GetMaxMapRegisters+5
fffff803'54299631 8b4150 mov eax,dword ptr [rcx+50h]
FAULT_INSTR_CODE: c350418b
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: portcls!GetMaxMapRegisters+5
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: portcls
IMAGE_NAME: portcls.sys
DEBUG_FLR_IMAGE_TIMESTAMP: d3dae7d
IMAGE_VERSION: 10.0.17134.48
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 5
FAILURE_BUCKET_ID: AV_R_INVALID_portcls!GetMaxMapRegisters
BUCKET_ID: AV_R_INVALID_portcls!GetMaxMapRegisters
PRIMARY_PROBLEM_CLASS: AV_R_INVALID_portcls!GetMaxMapRegisters
TARGET_TIME: 2018-06-01T14:14:03.000Z
OSBUILD: 17134
OSSERVICEPACK: 81
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2018-05-20 12:23:46
BUILDDATESTAMP_STR: 180410-1804
BUILDLAB_STR: rs4_release
BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804
ANALYSIS_SESSION_ELAPSED_TIME: d06c
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_r_invalid_portcls!getmaxmapregisters
FAILURE_ID_HASH: {349f0185-3933-3949-d141-0476525399d9}
Followup: MachineOwner
Não tenho 100% de certeza se fiz isso corretamente, mas abri o arquivo de origem do dump por meio de% SystemRoot% \ Minidump.
Muito obrigado antecipadamente,
JD