Vários problemas de BSOD (incluindo Windbg)

1

Tenho tido vários problemas de BSOD, o mais recente deles foi:

PAGE_FAULT_IN_NONPAGED_AREA O que falhou: portcls.sys

Os problemas estavam ocorrendo durante a renderização de jogos intensivos, mas agora o BSOD acontecerá apenas no modo inativo. Meu equipamento é construído sob encomenda; GPU: GTX 970 Strix

CPU: Intel 2ndGen i7 2600k (1155 soquete de 3,4GHZ de sandybridge)

RAM: navalha de 16 GB (2 x 8 GB DDR3)

MOBO: ASRock Z77 Extreme 6

PSU: Crosair CX750W

Armazenamento: OCZ-VERTTEX4 250GB SSD & SSD SS900 de PN900 CS900

Foi-me dito para analisar o meu arquivo de lixeiras através da ferramenta Windbg, então eu tentei, de forma alguma estou dizendo que eu sou um profissional nisso, mas eu tentei abrir o arquivo através da ferramenta da seguinte forma;

Microsoft (R) Windows Debugger Version 10.0.17674.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\Minidump0118-7984-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 17134 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0xfffff800'b6416000 PsLoadedModuleList = 0xfffff800'b67d32f0
Debug session time: Fri Jun  1 15:14:03.303 2018 (UTC + 1:00)
System Uptime: 3 days 0:18:39.188
Loading Kernel Symbols
...............................................................
................................................................
............................................................
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffff978a7f402008, 0, fffff80354299631, c}

*** WARNING: Unable to verify timestamp for vrtaucbl.sys
*** ERROR: Module load completed but symbols could not be loaded for vrtaucbl.sys

Could not read faulting driver name
Probably caused by : portcls.sys ( portcls!GetMaxMapRegisters+5 )

Followup:     MachineOwner
---------

nt!KeBugCheckEx:
fffff800'b65ad680 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffd10d'b6c3cb10=0000000000000050
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: ffff978a7f402008, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80354299631, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 000000000000000c, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

KEY_VALUES_STRING: 1


STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  17134.1.amd64fre.rs4_release.180410-1804

SYSTEM_PRODUCT_NAME:  To Be Filled By O.E.M.

SYSTEM_SKU:  To Be Filled By O.E.M.

SYSTEM_VERSION:  To Be Filled By O.E.M.

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  P2.80

BIOS_DATE:  07/01/2013

BASEBOARD_MANUFACTURER:  ASRock

BASEBOARD_PRODUCT:  Z77 Extreme6

BASEBOARD_VERSION:                        

DUMP_TYPE:  2

BUGCHECK_P1: ffff978a7f402008

BUGCHECK_P2: 0

BUGCHECK_P3: fffff80354299631

BUGCHECK_P4: c

READ_ADDRESS: fffff800b6873388: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
 ffff978a7f402008 

FAULTING_IP: 
portcls!GetMaxMapRegisters+5
fffff803'54299631 8b4150          mov     eax,dword ptr [rcx+50h]

MM_INTERNAL_CODE:  c

CPU_COUNT: 8

CPU_MHZ: d48

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 2a

CPU_STEPPING: 7

CPU_MICROCODE: 6,2a,7,0 (F,M,S,R)  SIG: 29'00000000 (cache) 29'00000000 (init)

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXPNP: 1 (!blackboxpnp)


CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

PROCESS_NAME:  audiodg.exe

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  DESKTOP-622S1FA

ANALYSIS_SESSION_TIME:  06-01-2018 15:41:23.0227

ANALYSIS_VERSION: 10.0.17674.1000 amd64fre

TRAP_FRAME:  ffffd10db6c3cdc0 -- (.trap 0xffffd10db6c3cdc0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffff3e7e9aff0a5d rbx=0000000000000000 rcx=ffff978a7f401fb8
rdx=fffff803542b4980 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80354299631 rsp=ffffd10db6c3cf58 rbp=ffff978a81925510
 r8=fffff803542b49a0  r9=0000000000000000 r10=0000000000000001
r11=ffffd10db6c3cf50 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
portcls!GetMaxMapRegisters+0x5:
fffff803'54299631 8b4150          mov     eax,dword ptr [rcx+50h] ds:ffff978a'7f402008=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800b65f1d39 to fffff800b65ad680

STACK_TEXT:  
ffffd10d'b6c3cb08 fffff800'b65f1d39 : 00000000'00000050 ffff978a'7f402008 00000000'00000000 ffffd10d'b6c3cdc0 : nt!KeBugCheckEx
ffffd10d'b6c3cb10 fffff800'b64876d8 : ffff978a'79a7df6c 00000000'00000000 00000000'00000000 ffffbc5e'2f178bc0 : nt!MiSystemFault+0x16eb89
ffffd10d'b6c3cc50 fffff800'b65bc9c7 : ffff978a'7a7059b8 fffff803'542b4980 00000000'00000000 ffff978a'85c6a8a8 : nt!MmAccessFault+0x1f8
ffffd10d'b6c3cdc0 fffff803'54299631 : fffff803'542e2254 00000000'00000000 ffff978a'81925510 ffff978a'85c6a7e0 : nt!KiPageFault+0x3c7
ffffd10d'b6c3cf58 fffff803'542e2254 : 00000000'00000000 ffff978a'81925510 ffff978a'85c6a7e0 ffff978a'85c6a8d0 : portcls!GetMaxMapRegisters+0x5
ffffd10d'b6c3cf60 fffff803'542e1135 : 00000000'00000000 ffff978a'8337b220 00000000'00000000 ffff978a'8337b220 : portcls!CPortPinWavePci::Init+0x3b4
ffffd10d'b6c3d000 fffff803'542c5ae7 : ffff978a'85c6a7e0 00000000'00000000 ffff978a'7b09cb80 ffff978a'7c0eb960 : portcls!CPortFilterWavePci::NewIrpTarget+0x195
ffffd10d'b6c3d080 fffff803'542c4c6e : 00000000'00000000 ffff978a'00000001 ffff978a'7c0f0e80 00000000'00000002 : portcls!xDispatchCreate+0x2c7
ffffd10d'b6c3d130 fffff803'54357199 : ffff978a'7b09cb80 ffff978a'7b09cd02 ffffd10d'b6c3d558 ffff978a'7c0eb810 : portcls!KsoDispatchCreateWithGenericFactory+0x2e
ffffd10d'b6c3d160 fffff803'542c5bd9 : ffff978a'7c0eb810 00000000'00000000 ffff978a'7c0eb960 ffff978a'00000000 : ks!KsDispatchIrp+0x289
ffffd10d'b6c3d220 fffff803'52cc60a1 : ffff978a'7c0eb810 ffff978a'7b09cb80 ffff978a'7a5ee568 ffff978a'7b09cb80 : portcls!PcDispatchIrp+0xd9
ffffd10d'b6c3d290 ffff978a'7c0eb810 : ffff978a'7b09cb80 ffff978a'7a5ee568 ffff978a'7b09cb80 00000000'00000000 : vrtaucbl+0x60a1
ffffd10d'b6c3d298 ffff978a'7b09cb80 : ffff978a'7a5ee568 ffff978a'7b09cb80 00000000'00000000 00000000'00000000 : 0xffff978a'7c0eb810
ffffd10d'b6c3d2a0 ffff978a'7a5ee568 : ffff978a'7b09cb80 00000000'00000000 00000000'00000000 ffff978a'85202700 : 0xffff978a'7b09cb80
ffffd10d'b6c3d2a8 ffff978a'7b09cb80 : 00000000'00000000 00000000'00000000 ffff978a'85202700 ffff978a'7b09cb80 : 0xffff978a'7a5ee568
ffffd10d'b6c3d2b0 00000000'00000000 : 00000000'00000000 ffff978a'85202700 ffff978a'7b09cb80 ffff978a'7a5ee4d0 : 0xffff978a'7b09cb80


THREAD_SHA1_HASH_MOD_FUNC:  7b9a271fe2504448b64e7d9108022dc584b70198

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  df8b59b83c70540432d0cce4be780740da6b574c

THREAD_SHA1_HASH_MOD:  64cf83bef7e45c5f15b7280767badbb262226f80

FOLLOWUP_IP: 
portcls!GetMaxMapRegisters+5
fffff803'54299631 8b4150          mov     eax,dword ptr [rcx+50h]

FAULT_INSTR_CODE:  c350418b

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  portcls!GetMaxMapRegisters+5

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: portcls

IMAGE_NAME:  portcls.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  d3dae7d

IMAGE_VERSION:  10.0.17134.48

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  5

FAILURE_BUCKET_ID:  AV_R_INVALID_portcls!GetMaxMapRegisters

BUCKET_ID:  AV_R_INVALID_portcls!GetMaxMapRegisters

PRIMARY_PROBLEM_CLASS:  AV_R_INVALID_portcls!GetMaxMapRegisters

TARGET_TIME:  2018-06-01T14:14:03.000Z

OSBUILD:  17134

OSSERVICEPACK:  81

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2018-05-20 12:23:46

BUILDDATESTAMP_STR:  180410-1804

BUILDLAB_STR:  rs4_release

BUILDOSVER_STR:  10.0.17134.1.amd64fre.rs4_release.180410-1804

ANALYSIS_SESSION_ELAPSED_TIME:  d06c

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:av_r_invalid_portcls!getmaxmapregisters

FAILURE_ID_HASH:  {349f0185-3933-3949-d141-0476525399d9}

Followup:     MachineOwner

Não tenho 100% de certeza se fiz isso corretamente, mas abri o arquivo de origem do dump por meio de% SystemRoot% \ Minidump.

Muito obrigado antecipadamente,

JD

    
por Jamie Doig 01.06.2018 / 16:54

0 respostas

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