Arquivos de sistema corrompido do Windows 8.1 faz com que o computador congele e reapareça depois de “consertar”

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Meu computador congela aleatoriamente de tempos em tempos e não responde novamente até que eu desligue completamente o sistema. Eu estou executando o Windows 8.1 x64 (dual boot com o Linux, se isso é importante). Abaixo está o resultado da execução de sfc /scannow e findstr /i /c:"[SR]" "%windir%\Logs\CBS\CBS.log" | findstr /i /v /c:"verify" (isso foi sugerido em este post ). Eu tentei DISM.exe , SFCFix.exe e as etapas listadas aqui . Nenhum deles conseguiu corrigir os arquivos corrompidos, embora todos relatem que o problema foi resolvido com sucesso. A exceção é a postagem mencionada acima, que nem sequer criou o arquivo fixes.txt criado na etapa 5 do reparo Manual. Eu executei o chkdsk e não notei nenhum erro, então não acredito que o problema tenha sido causado pelo disco rígido. Estou ficando um pouco cansado deste computador congelando e perdendo o trabalho, qualquer sugestão seria apreciada.

2015-06-26 09:04:21, Info                  CSI    000004b0 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-26 09:04:21, Info                  CSI    000004b2 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-26 09:04:23, Info                  CSI    000004b4 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-26 09:04:23, Info                  CSI    000004b5 [SR] This component was referenced by [l:154{77}]"Package_1_for_KB3068708~31bf3856ad364e35~amd64~~6.3.1.0.3068708-1_neutral_GDR"
2015-06-26 09:04:23, Info                  CSI    000004b7 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-26 09:04:23, Info                  CSI    000004b8 [SR] This component was referenced by [l:154{77}]"Package_1_for_KB3068708~31bf3856ad364e35~amd64~~6.3.1.0.3068708-1_neutral_GDR"
2015-06-26 09:09:17, Info                  CSI    000008de [SR] Repairing 1 components
2015-06-26 09:09:17, Info                  CSI    000008e1 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-26 09:09:17, Info                  CSI    000008e3 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-26 09:09:17, Info                  CSI    000008e5 [SR] Cannot repair member file [l:24{12}]"utc.app.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-26 09:09:17, Info                  CSI    000008e6 [SR] This component was referenced by [l:154{77}]"Package_1_for_KB3068708~31bf3856ad364e35~amd64~~6.3.1.0.3068708-1_neutral_GDR"
2015-06-26 09:09:17, Info                  CSI    000008e8 [SR] Cannot repair member file [l:66{33}]"telemetry.ASM-WindowsDefault.json" of Microsoft-Windows-Unified-Telemetry-Client, Version = 6.3.9600.17842, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2015-06-26 09:09:17, Info                  CSI    000008e9 [SR] This component was referenced by [l:154{77}]"Package_1_for_KB3068708~31bf3856ad364e35~amd64~~6.3.1.0.3068708-1_neutral_GDR"
2015-06-26 09:09:17, Info                  CSI    000008eb [SR] Repair complete
2015-06-26 09:09:17, Info                  CSI    000008ec [SR] Committing transaction
    
por c1moore 26.06.2015 / 15:39

1 resposta

0

Esta é uma saída esperada. A Microsoft escreveu isso no seguinte artigo da base de conhecimento:

Atualização para a experiência do cliente e a telemetria de diagnóstico
link

This update contains the following two manifests that are occasionally updated by the Diagnostic Tracking Service:

telemetry.ASM-WindowsDefault.json
utc.app.json 

The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted. There is no impact or actual corruption on a device that is running this update, and this issue will be fixed in a later service update.

Portanto, ignore o problema até que a Microsoft o conserte com uma nova atualização.

    
por 26.06.2015 / 19:05