A instalação do Internet Explorer 11 falha com o código de erro 9C59

1

Recebo um erro ao instalar o IE11 no Windows 2008 R2

O código de erro final é:

Setup exit code: 0x00009C59 (40025) 

O primeiro erro relatado é:

'C:\Windows\SysNative\dism.exe .. exited with exit code 0x00000002 (2)

As últimas linhas do log

00:11.918: INFO:    Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1E82C.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
00:26.520: INFO:    Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1E82C.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x00000002 (2)
00:26.535: ERROR:   Neutral package installation failed (exit code = 0x00000002 (2)).
00:26.535: INFO:    No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
00:26.535: INFO:    No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
00:26.567: INFO:    No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
00:26.567: INFO:    Waiting for Active Setup to complete.
00:26.567: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
00:31.574: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
00:36.582: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
00:41.589: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
00:46.597: INFO:    Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
00:51.605: INFO:    Waiting for Active Setup to complete. ({A509B1A7-37EF-4b3f-8CFC-4F3A74704073})
00:56.612: INFO:    Waiting for Active Setup to complete. ({A509B1A7-37EF-4b3f-8CFC-4F3A74704073})
01:01.620: INFO:    Waiting for Active Setup to complete. ({A509B1A7-37EF-4b3f-8CFC-4F3A74704073})
01:06.628: INFO:    Waiting for Active Setup to complete. ({A509B1A7-37EF-4b3f-8CFC-4F3A74704073})
01:11.635: INFO:    Waiting for Active Setup to complete. ({A509B1A7-37EF-4b3f-8CFC-4F3A74704073})
01:16.643: INFO:    Waiting for Active Setup to complete. ({A509B1A8-37EF-4b3f-8CFC-4F3A74704073})
01:21.650: INFO:    Waiting for Active Setup to complete. ({A509B1A8-37EF-4b3f-8CFC-4F3A74704073})
01:26.658: INFO:    Waiting for Active Setup to complete. ({A509B1A8-37EF-4b3f-8CFC-4F3A74704073})
01:31.666: INFO:    Waiting for Active Setup to complete. ({A509B1A8-37EF-4b3f-8CFC-4F3A74704073})
01:36.673: INFO:    Waiting for Active Setup to complete. ({A509B1A8-37EF-4b3f-8CFC-4F3A74704073})
01:41.806: INFO:    PauseOrResumeAUThread: Successfully resumed Automatic Updates.
02:30.884: INFO:    Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
02:31.009: INFO:    Cleaning up temporary files in: C:\Windows\TEMP\IE1E82C.tmp
02:31.071: INFO:    Unable to remove directory C:\Windows\TEMP\IE1E82C.tmp, marking for deletion on reboot.
02:31.071: INFO:    Released Internet Explorer Installer Mutex

O que eu já tentei

  • A solução de problemas da Microsoft de uma instalação com falha do Internet Explorer 11 não funcionou
  • Ferramenta de preparação para atualização do sistema ist instalada
  • O Procmon não mostrou o motivo do código de saída 0x00000002 (2)

Meu sistema

  • W2008 R2 SP1 no VMWare ESX 5.1
  • Atualmente, o IE8 está instalado

EDITAR

Este é o resultado da Ferramenta de Preparação para Atualização do Sistema

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.22471
Package Version 26.0
2015-04-11 14:58

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 438
 No errors detected
(w) Unable to get system disk properties    0x0000045D  IOCTL_STORAGE_QUERY_PROPERTY    Disk Cache  
    
por boboes 11.04.2015 / 16:39

0 respostas