Encontrei um erro. Por 1 segundo, uma tela azul aparece e, em seguida, meu sistema é desligado no windows-7

1

Esta foi a mensagem de erro que recebi quando reiniciei o windows-7.

Haviamuitascoisasescritasnessatelaazul.

Um screen-shot semelhante

O título nessa tela azul era "Erro detectado".

O que foi isso? Como posso evitar isso?

De acordo com a resposta de Nick-G, o site deu a seguinte saída,

EDIT-1:

Mostrar análise de divisão

Crash Dump Analysis provided by OSR Open Systems Resources, Inc. (http://www.osr.com)
Online Crash Dump Analysis Service
See http://www.osronline.com for more information
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18247.x86fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0x82c0a000 PsLoadedModuleList = 0x82d534d0
Debug session time: Thu Apr 24 12:58:09.915 2014 (UTC - 4:00)
System Uptime: 0 days 1:58:40.024
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 5c0d6dd0, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82c42e63, address which referenced memory

Debugging Details:
------------------

TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

READ_ADDRESS: GetPointerFromAddress: unable to read from 82d7384c
Unable to read MiSystemVaType memory at 82d52e20
 5c0d6dd0 

CURRENT_IRQL:  2

FAULTING_IP: 
nt!memcpy+33
82c42e63 f3a5            rep movs dword ptr es:[edi],dword ptr [esi]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  8a72f2e0 -- (.trap 0xffffffff8a72f2e0)
ErrCode = 00000000
eax=5c0d6e2d ebx=8a72f3a4 ecx=00000017 edx=00000001 esi=5c0d6dd0 edi=86cd09c0
eip=82c42e63 esp=8a72f354 ebp=8a72f35c iopl=0         nv up ei pl nz ac pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010216
nt!memcpy+0x33:
82c42e63 f3a5            rep movs dword ptr es:[edi],dword ptr [esi]
Resetting default scope

LAST_CONTROL_TRANSFER:  from 82c42e63 to 82c4ab7f

STACK_TEXT:  
8a72f2e0 82c42e63 badb0d00 00000001 00000000 nt!KiTrap0E+0x1b3
8a72f35c 8d39caf6 86cd09c0 5c0d6dd0 0000005d nt!memcpy+0x33
8a72f3a4 8d341c69 b2ac4c20 86b069e8 00000c20 afd!AfdBReceiveEventHandler+0x1af
8a72f484 88a6516d 87bd4458 8a72f4f0 8a72f5e4 tdx!TdxEventReceiveConnection+0x23f
8a72f514 88a616e0 85b16154 0000df67 8a72f5e4 tcpip!TcpIndicateData+0x203
8a72f5a8 88a635c7 c1c20270 c1c20368 8a72f5e4 tcpip!TcpDeliverDataToClient+0x2fa
8a72f5fc 88a96fe4 c1c20270 c1c20368 86ca9b38 tcpip!TcpDeliverReceive+0x96
8a72f694 88a95559 85afadb0 c1c20270 8a72f6bc tcpip!TcpTcbCarefulDatagram+0x1761
8a72f700 88a78a08 85afadb0 c1c20270 0072f774 tcpip!TcpTcbReceive+0x22d
8a72f768 88a7923a 85acd108 85af1000 00000000 tcpip!TcpMatchReceive+0x237
8a72f7b8 88a7927b 85afadb0 85af1000 000038cc tcpip!TcpPreValidatedReceive+0x293
8a72f7d4 88a7358f 85afadb0 85af1000 8a72f810 tcpip!TcpReceive+0x2d
8a72f7e4 88a7b7e4 8a72f7f8 c000023e 00000000 tcpip!TcpNlClientReceiveDatagrams+0x12
8a72f810 88a7b126 88af8198 8a72f864 c000023e tcpip!IppDeliverListToProtocol+0x49
8a72f830 88a794e8 88af7fa8 00000006 8a72f864 tcpip!IppProcessDeliverList+0x2a
8a72f888 88a7afcf 88af7fa8 00000006 00000000 tcpip!IppReceiveHeaderBatch+0x1fb
8a72f91c 88a894e5 860a5828 00000000 85af0d00 tcpip!IpFlcReceivePackets+0xbe5
8a72f998 88a83a6d 860e7468 86ca9b38 00000000 tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x746
8a72f9cc 82c92ac3 86ca9b38 aa2f8412 00000000 tcpip!FlReceiveNetBufferListChainCalloutRoutine+0x11e
8a72fa34 88a83bdb 88a8394f 8a72fa5c 00000000 nt!KeExpandKernelStackAndCalloutEx+0x132
8a72fa70 8890d18d 860e7400 86ca9b01 00000000 tcpip!FlReceiveNetBufferListChain+0x7c
8a72faa8 888fb5be 860a2918 86ca9b38 00000000 ndis!ndisMIndicateNetBufferListsToOpen+0x188
8a72fad0 888fb4b2 00000000 86ca9b38 85ee00e0 ndis!ndisIndicateSortedNetBufferLists+0x4a
8a72fc4c 888a6c2d 85ee00e0 00000000 00000000 ndis!ndisMDispatchReceiveNetBufferLists+0x129
8a72fc68 888fb553 85ee00e0 86ca9b38 00000000 ndis!ndisMTopReceiveNetBufferLists+0x2d
8a72fc90 888a6c88 85ee00e0 86ca9b38 00000000 ndis!ndisMIndicateReceiveNetBufferListsInternal+0x62
8a72fcb8 909766b7 85ee00e0 86ca9b38 00000000 ndis!NdisMIndicateReceiveNetBufferLists+0x52
8a72fcd8 90971730 860dee18 86ca9b38 860dee18 tunnel!TeredoWfpIndicationWorker+0xa9
8a72fcec 82e1e625 860dee18 90982a68 84d8f798 tunnel!LwWorker+0x12
8a72fd00 82c8714b b3b78008 00000000 84d8f798 nt!IopProcessWorkItem+0x23
8a72fd50 82e1313d 00000001 aa2f83b6 00000000 nt!ExpWorkerThread+0x10d
8a72fd90 82cba559 82c8703e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_IP: 
tdx!TdxEventReceiveConnection+23f
8d341c69 8bd8            mov     ebx,eax

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  tdx!TdxEventReceiveConnection+23f

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: tdx

IMAGE_NAME:  tdx.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4ce78935

FAILURE_BUCKET_ID:  0xA_tdx!TdxEventReceiveConnection+23f

BUCKET_ID:  0xA_tdx!TdxEventReceiveConnection+23f

Followup: MachineOwner
---------
    
por Mukul Kumar 24.04.2014 / 19:26

4 respostas

0

Carregue o arquivo de minidespejo que ele menciona (o mais recente) para este site: link

.. e isso deve lhe dar algumas pistas sobre o que está causando os erros da tela azul.

    
por 24.04.2014 / 19:27
0

Eu recomendaria o download do Blue Screen Dump da Nirsoft

link

faz um ótimo trabalho de descobrir a causa do BSOD e apontar você na direção certa para consertá-lo. Tenha em mente que o Windows ocasionalmente será exibido em tela azul - eu não me preocuparia muito com isso, a menos que isso aconteça mais de uma vez.

    
por 24.04.2014 / 19:32
0

Eu suspeito do log que você postou que você tem um problema de memória (RAM defeituosa). Eu executaria o ferramenta de memória da Microsoft ou o Memtest86 para verificar se sua RAM está OK (isso levará várias horas e, idealmente, precisa ser deixado para ser executado durante a noite, por isso, é hora de fazer várias passagens.

    
por 24.04.2014 / 19:52
0

O driver Tunnel.sys parece ser a causa.

Desative o Teredo Tunneling Pseudo-interface 6to4 Adapter com o comando da imagem para corrigir o problema.

    
por 24.04.2014 / 20:35