Scenario 3: Windows Backup will fail with error code 0x80070002, "The system cannot find the file specified." In this scenario, either of the following issues occurs: The computer stops responding. The copy operation stops.
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Cause: Scenario 3 cause This issue occurs if the following conditions are true:
The computer has an NVIDIA USB Enhanced Host Controller Interface (EHCI) chipset.
The computer has at least 4 GB of RAM. You try to copy data from the computer to an external USB storage device.
Notes
This issue may also occur when you are using USB devices other than storage devices.
This issue may also occur if you perform other input/output (I/O) operations on the USB storage device. In this situation, the I/O operations fail.