Falha no estado de energia do driver BSOD

0

Eu tive algumas BSODs neste laptop do Windows 8.1 Asus de quase um ano de idade. Eu pensei que era culpa do meu driver da Nvidia, mas aparentemente não, embora quando eu reverti para uma versão mais antiga, nenhuma BSOD aconteceu por alguns meses. Depois de tantos deles, me cansei, então decidi pedir sua ajuda. Aqui está o arquivo zip com os três últimos minidespejos: link

Obrigado antecipadamente.

    
por AXM 18.08.2016 / 16:14

1 resposta

2

A falha está relacionada a problemas de ACPI para o processador Intel® Xeon® E3 - Processador PCI Express x16 da série E3 - 1200 v3 / 4th Core ( PCI\VEN_8086&DEV_0C01&SUBSYS_177D1043 )

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*                        Bugcheck Analysis                                    *
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DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe000e1eaa060, Physical Device Object of the stack
Arg3: fffff8031a33d960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe000e1e994a0, The blocked IRP

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  6.3.9600.18090 (winblue_ltsb.151014-0600)

SYSTEM_MANUFACTURER:  ASUSTeK COMPUTER INC.

SYSTEM_PRODUCT_NAME:  N551JX

SYSTEM_SKU:  ASUS-NotebookSKU

SYSTEM_VERSION:  1.0       

BIOS_VERSION:  N551JX.202

BIOS_DATE:  01/16/2015

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

STACK_TEXT:  
00 nt!KeBugCheckEx
01 nt!PopIrpWatchdogBugcheck
02 nt!PopIrpWatchdog
03 nt!KiRetireDpcList
04 nt!KiIdleLoop


IMAGE_VERSION:  6.3.9600.17238

FAILURE_BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys

BUCKET_ID:  0x9F_3_ACPI_IMAGE_pci.sys

FAILURE_ID_HASH_STRING:  km:0x9f_3_acpi_image_pci.sys


0: kd> !irp ffffe000e1e994a0
Irp is active with 6 stacks 4 is current (= 0xffffe000e1e99648)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-00000000    

            Args: 00000000 00000000 00000000 00000000
>[IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffe000e1f0e740 00000000 fffff801d9a05b30-ffffe000e1eb9190 Success Error Cancel pending
           \Driver\ACPI pci!PciBusPowerUpCompletion
            Args: 00000000 00000001 00000001 00000000
 [IRP_MJ_POWER(16), IRP_MN_SET_POWER(2)]
            0 e1 ffffe000e1eb9040 00000000 fffff8031853bc0c-ffffe000e1e97f08 Success Error Cancel pending
           \Driver\pci  nt!PopRequestCompletion
            Args: 00000000 00000001 00000001 00000000
 [N/A(0), N/A(0)]
            0  0 00000000 00000000 00000000-ffffe000e1e97f08    

            Args: 00000000 00000000 00000000 00000000
0: kd> !podev ffffe000e1eaa060
Device object is for:
  DriverObject e1f19c60
Current Irp 00000000 RefCount 0 Type 00000022 AttachedDev ffffe000e1f0e740 DevFlags 00001040
Device queue is not busy.
Device Object Extension: ffffe000e1eaa778:
PowerFlags: 00000040 =>SystemState=0 DeviceState=4
Dope: 00000000:
0: kd> !devstack ffffe000e1f0e740
  !DevObj           !DrvObj            !DevExt           ObjectName
  ffffe000e1eb9040  \Driver\pci        ffffe000e1eb9190  
> ffffe000e1f0e740  \Driver\ACPI       ffffe000e05f47f0  InfoMask field not found for _OBJECT_HEADER at ffffe000e1f0e710

  ffffe000e1eaa060  \Driver\pci        ffffe000e1eaa1b0  Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffe000e1eb97a0 :
  DeviceInst is "PCI\VEN_8086&DEV_0C01&SUBSYS_177D1043&REV_06&11583659&1&08"
  ServiceName is "pci"

Nas configurações de energia do Windows, desative o poder economia de PCI Express .

    
por 18.08.2016 / 18:06