Windows 10: É normal que o relógio do sistema pare durante o sono?

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  1. O Windows 10 entra no modo de suspensão quando fecho a tampa às 22:46.
  2. Às 8:06 da manhã, acordo o computador, mas o tempo de ativação, por registro de eventos, é de 9 segundos depois que ele foi suspenso (na linha do visualizador de registros de eventos e dentro dos detalhes do evento)
  3. O relógio do sistema, em seguida, ressincroniza com o relógio do hardware, estava desligado pela quantidade de horas que o sistema estava inativo.

Esse comportamento é normal? Estou tentando descartar isso como a causa do BSOD mencionado abaixo.

UPDATE: Este laptop tem menos de 1 ano de idade, então eu não acho que a bateria CMOS é baixa. Claro, eu poderia ter conseguido uma bateria ruim, mas isso faria com que o relógio HW se movesse, não o relógio do sistema.

Em seguida, o computador trava um pouco mais tarde e reinicia (muitas entradas de log de eventos com tempo correto entre elas), mas mostrando a hora errada dentro dos detalhes da entrada (e a hora correta na janela do visualizador de log de eventos): desligamento do sistema às 10:35:16 PM em 6/29/2017 foi inesperado. " O BSOD foi em torno de 8:08.

Log Name:      System
Source:        Microsoft-Windows-Power-Troubleshooter
Date:          2017-06-30 08:06:26 AM
Event ID:      1
Task Category: None
Level:         Information
Keywords:      
User:          LOCAL SERVICE
Computer:      Ceres
Description:
The system has returned from a low power state.

Sleep Time: ‎2017‎-‎06‎-‎30T05:46:04.542174700Z
Wake Time: ‎2017‎-‎06‎-‎30T15:06:25.350267000Z

Wake Source: Device -Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Power-Troubleshooter" Guid="{CDC05E28-C449-49C6-B9D2-88CF761644DF}" />
    <EventID>1</EventID>
    <Version>2</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2017-06-30T15:06:26.918654100Z" />
    <EventRecordID>22414</EventRecordID>
    <Correlation ActivityID="{297A7523-4DAA-4F2F-B986-85E257766E56}" />
    <Execution ProcessID="4832" ThreadID="8424" />
    <Channel>System</Channel>
    <Computer>Computer</Computer>
    <Security UserID="SID" />
  </System>
  <EventData>
    <Data Name="SleepTime">2017-06-30T05:46:04.542174700Z</Data>
    <Data Name="WakeTime">2017-06-30T15:06:25.350267000Z</Data>
    <Data Name="SleepDuration">1451</Data>
    <Data Name="WakeDuration">4849</Data>
    <Data Name="DriverInitDuration">4211</Data>
    <Data Name="BiosInitDuration">699</Data>
    <Data Name="HiberWriteDuration">0</Data>
    <Data Name="HiberReadDuration">0</Data>
    <Data Name="HiberPagesWritten">0</Data>
    <Data Name="Attributes">33574956</Data>
    <Data Name="TargetState">4</Data>
    <Data Name="EffectiveState">4</Data>
    <Data Name="WakeSourceType">5</Data>
    <Data Name="WakeSourceTextLength">61</Data>
    <Data Name="WakeSourceText">Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)</Data>
    <Data Name="WakeTimerOwnerLength">0</Data>
    <Data Name="WakeTimerContextLength">0</Data>
    <Data Name="NoMultiStageResumeReason">0</Data>
    <Data Name="WakeTimerOwner">
    </Data>
    <Data Name="WakeTimerContext">
    </Data>
  </EventData>
</Event>

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          2017-06-30 08:06:20 AM
Event ID:      130
Task Category: (33)
Level:         Information
Keywords:      (1024),(4)
User:          N/A
Computer:      Ceres
Description:
Firmware S3 times. SuspendStart: 36729617, SuspendEnd: 36729624
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>130</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>33</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000404</Keywords>
    <TimeCreated SystemTime="2017-06-30T15:06:20.707483500Z" />
    <EventRecordID>22413</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="16764" />
    <Channel>System</Channel>
    <Computer>Computer</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="SuspendStart">36729617</Data>
    <Data Name="SuspendEnd">36729624</Data>
  </EventData>
</Event>

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          2017-06-30 08:06:20 AM
Event ID:      131
Task Category: (33)
Level:         Information
Keywords:      (1024),(4)
User:          N/A
Computer:      Ceres
Description:
Firmware S3 times. ResumeCount: 2, FullResume: 533, AverageResume: 534
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>131</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>33</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000404</Keywords>
    <TimeCreated SystemTime="2017-06-30T15:06:20.707481900Z" />
    <EventRecordID>22412</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="16764" />
    <Channel>System</Channel>
    <Computer>Computer</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="ResumeCount">2</Data>
    <Data Name="FullResume">533</Data>
    <Data Name="AverageResume">534</Data>
  </EventData>
</Event>

Log Name:      System
Source:        Microsoft-Windows-Kernel-General
Date:          2017-06-30 08:06:20 AM
Event ID:      1
Task Category: (5)
Level:         Information
Keywords:      Time
User:          N/A
Computer:      Ceres
Description:
The system time has changed to ‎2017‎-‎06‎-‎30T15:06:20.500000000Z from ‎2017‎-‎06‎-‎30T05:46:14.018104300Z.

Change Reason: System time synchronized with the hardware clock.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-General" Guid="{A68CA8B7-004F-D7B6-A698-07E2DE0F1F5D}" />
    <EventID>1</EventID>
    <Version>1</Version>
    <Level>4</Level>
    <Task>5</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000010</Keywords>
    <TimeCreated SystemTime="2017-06-30T15:06:20.500040300Z" />
    <EventRecordID>22411</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="16764" />
    <Channel>System</Channel>
    <Computer>Computer</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="NewTime">2017-06-30T15:06:20.500000000Z</Data>
    <Data Name="OldTime">2017-06-30T05:46:14.018104300Z</Data>
    <Data Name="Reason">2</Data>
  </EventData>
</Event>

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          2017-06-29 10:46:14 PM
Event ID:      107
Task Category: (102)
Level:         Information
Keywords:      (1024),(64),(4)
User:          N/A
Computer:      Ceres
Description:
The system has resumed from sleep.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>107</EventID>
    <Version>1</Version>
    <Level>4</Level>
    <Task>102</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000444</Keywords>
    <TimeCreated SystemTime="2017-06-30T05:46:14.017891800Z" />
    <EventRecordID>22410</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="16764" />
    <Channel>System</Channel>
    <Computer>Computer</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="TargetState">4</Data>
    <Data Name="EffectiveState">4</Data>
    <Data Name="WakeFromState">4</Data>
    <Data Name="ProgrammedWakeTimeAc">2017-07-02T17:46:05.993264500Z</Data>
    <Data Name="ProgrammedWakeTimeDc">2017-07-02T17:46:05.993264500Z</Data>
    <Data Name="WakeRequesterTypeAc">4</Data>
    <Data Name="WakeRequesterTypeDc">4</Data>
  </EventData>
</Event>

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          2017-06-29 10:46:05 PM
Event ID:      42
Task Category: (64)
Level:         Information
Keywords:      (1024),(4)
User:          N/A
Computer:      Ceres
Description:
The system is entering sleep.

Sleep Reason: Button or Lid
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>42</EventID>
    <Version>3</Version>
    <Level>4</Level>
    <Task>64</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000404</Keywords>
    <TimeCreated SystemTime="2017-06-30T05:46:05.993364100Z" />
    <EventRecordID>22409</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="16764" />
    <Channel>System</Channel>
    <Computer>Computer</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="TargetState">4</Data>
    <Data Name="EffectiveState">4</Data>
    <Data Name="Reason">0</Data>
    <Data Name="Flags">4</Data>
    <Data Name="TransitionsToOn">2</Data>
  </EventData>
</Event>

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          2017-06-29 10:46:05 PM
Event ID:      40
Task Category: (36)
Level:         Information
Keywords:      (1024),(4)
User:          N/A
Computer:      Ceres
Description:
The driver \Driver\WSDScan for device SWD\DAFWSDProvider\urn:uuid:e3248000-80ce-11db-8000-30055c9740fd/uri:e3248000-80ce-11db-8000-30055c9740fd/ScannerService stopped the power transition.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <EventID>40</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>36</Task>
    <Opcode>35</Opcode>
    <Keywords>0x8000000000000404</Keywords>
    <TimeCreated SystemTime="2017-06-30T05:46:05.992397700Z" />
    <EventRecordID>22408</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="6364" />
    <Channel>System</Channel>
    <Computer>Computer</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="DriverNameLength">15</Data>
    <Data Name="DriverName">\Driver\WSDScan</Data>
    <Data Name="InstanceNameLength">120</Data>
    <Data Name="InstanceName">SWD\DAFWSDProvider\urn:uuid:e3248000-80ce-11db-8000-30055c9740fd/uri:e3248000-80ce-11db-8000-30055c9740fd/ScannerService</Data>
  </EventData>
</Event>
    
por Gaia 30.06.2017 / 19:12

1 resposta

1

Não, não é normal. Um PC ou laptop tem um relógio (na verdade, vários relógios) apoiado por uma bateria, separado da bateria principal. também pode ser usado para backup CMOS, poderia muito bem causar perda de tempo de sincronização, precipitar um BSOD, ou até mesmo impedir a inicialização, se morto.

Você não menciona o modelo do laptop, portanto, será necessário procurar o manual de serviço para acessar, testar e possivelmente substituir essa bateria (ou célula simples). Alguns se encaixam em suportes, outros têm um fio conectado ou, no pior dos casos, são soldados no lugar. Na maioria dos casos, é uma correção fácil, exigindo a remoção de muitos parafusos, às vezes ocultos, para abrir o gabinete do laptop. Baixe o manual para encontrá-los.

    
por 30.06.2017 / 23:59

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