Vá para
C:\Users\YourUser\AppData\Roaming\Mozilla
Apagar a pasta Firefox ( Aviso irá apagar tudo )
O Firefox deve começar normalmente.
As últimas versões do Firefox (desde cerca de v52), eu tentei rodar a versão de 64 bits do navegador desde que eu tenho uma máquina Windows 7 x64. O Firefox 32-bit sempre funcionou bem no meu computador nos últimos anos, mas eu gostaria de mudar.
Quando eu clico duas vezes no Firefox para iniciá-lo, ele inicia (aparece nos processos em execução), mas fecha em um segundo antes que qualquer interface do usuário seja exibida na tela. Eu não sei como encontrar o culpado. Isso é o que eu tentei:
shift enquanto o inicio) Eu não sei mais o que tentar. Não há nenhuma mensagem de erro. A instalação parece estar completa, mas quando eu lanço o navegador, o processo simplesmente sai.
Alguma opinião?
Acabei de experimentar o FF 56 de 64 bits, mas encontrei o mesmo problema. Eu também tentei iniciar o FF de 64 bits a partir da linha de comando sem sucesso:
firefox -safe-mode
firefox -ProfileManager
firefox -CreateProfile testprofile
firefox -P "testprofile"
firefox -headless
Ele sempre falha imediatamente. Eu usei AppCrashViewer da Nirsoft para dar uma olhada no relatório do acidente e vi isso:
Version=1
EventType=APPCRASH
EventTime=131519792389108198
ReportType=2
Consent=1
UploadTime=131519792389264199
ReportIdentifier=**REMOVED**
IntegratorReportIdentifier=**REMOVED**
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=firefox.exe
Sig[1].Name=Application Version
Sig[1].Value=56.0.0.6478
Sig[2].Name=Application Timestamp
Sig[2].Value=59cab571
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_f982
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000000006ffe150a
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.27
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=f982
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=f982514d3a20e62867484206e395a99a
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=3a8f
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=3a8fed7ce9e72a7f9314d43de4ce5f60
UI[2]=C:\Program Files\Mozilla Firefox\firefox.exe
UI[3]=Firefox has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Mozilla Firefox\firefox.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Program Files\Mozilla Firefox\mozglue.dll
LoadedModule[5]=C:\Windows\system32\dbghelp.dll
LoadedModule[6]=C:\Windows\system32\msvcrt.dll
LoadedModule[7]=C:\Windows\system32\VERSION.dll
LoadedModule[8]=C:\Program Files\Mozilla Firefox\MSVCP140.dll
LoadedModule[9]=C:\Program Files\Mozilla Firefox\VCRUNTIME140.dll
LoadedModule[10]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-runtime-l1-1-0.dll
LoadedModule[11]=C:\Program Files\Mozilla Firefox\ucrtbase.DLL
LoadedModule[12]=C:\Program Files\Mozilla Firefox\api-ms-win-core-timezone-l1-1-0.dll
LoadedModule[13]=C:\Program Files\Mozilla Firefox\api-ms-win-core-file-l2-1-0.dll
LoadedModule[14]=C:\Program Files\Mozilla Firefox\api-ms-win-core-localization-l1-2-0.dll
LoadedModule[15]=C:\Program Files\Mozilla Firefox\api-ms-win-core-synch-l1-2-0.dll
LoadedModule[16]=C:\Program Files\Mozilla Firefox\api-ms-win-core-processthreads-l1-1-1.dll
LoadedModule[17]=C:\Program Files\Mozilla Firefox\api-ms-win-core-file-l1-2-0.dll
LoadedModule[18]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-string-l1-1-0.dll
LoadedModule[19]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-heap-l1-1-0.dll
LoadedModule[20]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-stdio-l1-1-0.dll
LoadedModule[21]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-convert-l1-1-0.dll
LoadedModule[22]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-locale-l1-1-0.dll
LoadedModule[23]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-math-l1-1-0.dll
LoadedModule[24]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-multibyte-l1-1-0.dll
LoadedModule[25]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-time-l1-1-0.dll
LoadedModule[26]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-filesystem-l1-1-0.dll
LoadedModule[27]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-environment-l1-1-0.dll
LoadedModule[28]=C:\Program Files\Mozilla Firefox\api-ms-win-crt-utility-l1-1-0.dll
LoadedModule[29]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[30]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[31]=C:\Windows\system32\RPCRT4.dll
LoadedModule[32]=C:\Program Files\Mozilla Firefox\nss3.dll
LoadedModule[33]=C:\Windows\system32\WINMM.dll
LoadedModule[34]=C:\Windows\system32\USER32.dll
LoadedModule[35]=C:\Windows\system32\GDI32.dll
LoadedModule[36]=C:\Windows\system32\LPK.dll
LoadedModule[37]=C:\Windows\system32\USP10.dll
LoadedModule[38]=C:\Windows\system32\WSOCK32.dll
LoadedModule[39]=C:\Windows\system32\WS2_32.dll
LoadedModule[40]=C:\Windows\system32\NSI.dll
LoadedModule[41]=C:\Windows\system32\IMM32.DLL
LoadedModule[42]=C:\Windows\system32\MSCTF.dll
LoadedModule[43]=C:\Windows\system32\nvinitx.dll
LoadedModule[44]=C:\Windows\system32\Shell32.dll
LoadedModule[45]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[46]=C:\Windows\system32\ole32.dll
LoadedModule[47]=C:\Program Files\NVIDIA Corporation\CoProcManager\detoured.dll
LoadedModule[48]=C:\Program Files\NVIDIA Corporation\CoProcManager\nvd3d9wrapx.dll
LoadedModule[49]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[50]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[51]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[52]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[53]=C:\Program Files\NVIDIA Corporation\CoProcManager\nvdxgiwrapx.dll
LoadedModule[54]=C:\Windows\system32\guard64.dll
LoadedModule[55]=C:\Windows\system32\fltlib.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Firefox
AppPath=C:\Program Files\Mozilla Firefox\firefox.exe
Hoje, descobri que o FF 64bit é executado dentro do Sandboxie , o programa de segurança que cria um contêiner em torno do software enquanto ele é executado. não altere seu sistema. Eu tentei desinstalar o Sandboxie e reinstalar o FF 64bit, mas ele só fica travando se eu tentar executá-lo fora do sandbox. Tentar que right-click + run as admin seja realmente suficiente para mostrar uma notificação de falha:
Firefox has stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 56.0.0.6478
Application Timestamp: 59cab571
Fault Module Name: StackHash_f982
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 000000006ffe150a
OS Version: 6.1.7601.2.1.0.256.27
Locale ID: 1033
Additional Information 1: f982
Additional Information 2: f982514d3a20e62867484206e395a99a
Additional Information 3: 3a8f
Additional Information 4: 3a8fed7ce9e72a7f9314d43de4ce5f60
Eu desinstalei completamente o FF (ambos de 32 e 64 bits) e excluí a pasta do Mozilla no AppData. Eu também tentei excluir as chaves de registro que sobraram. Eu então instalo Firefox 64bit Portable e tentei executá-lo ... mesmos resultados: - (
Vá para
C:\Users\YourUser\AppData\Roaming\Mozilla
Apagar a pasta Firefox ( Aviso irá apagar tudo )
O Firefox deve começar normalmente.