Depois de reinstalar o Windows 7 no meu dell Latitude e6540, fiz o download de vários drivers usando a tag de serviço da máquina no site da Dell para garantir que os drivers corretos fossem fornecidos. Quando eu tento instalar os drivers wifi (várias versões) o processo existe com: "Este pacote de software não pode ser instalado em seu sistema"
A reinstalação dos drivers do chipset e a tentativa de instalação dos drivers de rede não resolveram o problema.
O registro de instalação do driver informa ERROR_INSTALL_PLATFORM_UNSUPPORTED:
[07/22/17 22:34:40] Update Package Execution Started [07/22/17 22:34:40] Original command line: "C:\Users{user}\Downloads\Network_Driver_48WF6_WN32_18.33.0.2_A19.EXE" [07/22/17 22:34:40] DUP Framework EXE Version: 3.4.4.35 [07/22/17 22:34:40] DUP Release: 48WF6A19 [07/22/17 22:34:40] Initializing framework... [07/22/17 22:34:40] Data in smbios table is (hex)value = 9 , Chasis type (hex)value = 9 , System type is : Client [07/22/17 22:34:40] logo.png [07/22/17 22:34:44] User Command: attended [07/22/17 22:34:44] DUP Capabilities Value: 35651583 (0x21FFFFF) [07/22/17 22:34:44] DUP Vendor Software Version: 18.33.0.2 [07/22/17 22:34:44] Local System/Model Compatible with this Package? Yes [07/22/17 22:34:44] Local System OS Version: 6.1.1.0 [07/22/17 22:34:44] OS Compatible with this Package? Yes [07/22/17 22:34:44] Local System OS Language: NL [07/22/17 22:34:44] Language Compatible with this Package? Unknown [07/22/17 22:34:44] Extraction-miniunz path: C:\PROGRA~3\B1A363~1\dell\drivers\NETWOR~1.2_A\miniunz.exe [07/22/17 22:34:44] Extraction-arguments: -x C:\Users{user}\DOWNLO~1\NETWOR~2.EXE -o -d C:\PROGRA~3\B1A363~1\dell\drivers\NETWOR~1.2_A [07/22/17 22:34:48] Extraction-GetExitCode: 0 [07/22/17 22:34:48] Identified Behavior : attended [07/22/17 22:34:48] Temporary payload log file name: C:\ProgramData\b1a363a5-9d74-4cf5-a74b-aea50b20023e\dell\drivers\Network_Driver_48WF6_WN32_18.33.0.2_A19\DUP424D.tmp [07/22/17 22:34:48] Translated Command Line : mup.exe /v"/c mup" /l:"C:\ProgramData\b1a363a5-9d74-4cf5-a74b-aea50b20023e\dell\drivers\Network_Driver_48WF6_WN32_18.33.0.2_A19\DUP424D.tmp" [07/22/17 22:34:48] Path : C:\ProgramData\b1a363a5-9d74-4cf5-a74b-aea50b20023e\dell\drivers\Network_Driver_48WF6_WN32_18.33.0.2_A19 [07/22/17 22:34:48] Identified Behavior : attended [07/22/17 22:34:53] Append Vendor Software Log: C:\ProgramData\b1a363a5-9d74-4cf5-a74b-aea50b20023e\dell\drivers\Network_Driver_48WF6_WN32_18.33.0.2_A19\DUP424D.tmp [07/22/17 22:34:53] --- Start of Vendor Software Log ---
[07/22/17 22:34:53] ASCII payload log file detected. [07/22/17 22:34:53] **************************************** MUP started: Sat Jul 22 22:34:48 2017
Command Line: C:\ProgramData\b1a363a5-9d74-4cf5-a74b-aea50b20023e\dell\drivers\Network_Driver_48WF6_WN32_18.33.0.2_A19\mup.exe /v/c mup /l:C:\ProgramData\b1a363a5-9d74-4cf5-a74b-aea50b20023e\dell\drivers\Network_Driver_48WF6_WN32_18.33.0.2_A19\DUP424D.tmp
Execute: setup.exe /c mup Error: setup.exe exited with return code: 104 MUP finished: Sat Jul 22 22:34:53 2017
Exiting with Return Code: 104
[07/22/17 22:34:53]
--- End of Vendor Software Log ---[07/22/17 22:34:53] Vendor Software Return Code: 104 [07/22/17 22:34:53] logo.png [07/22/17 22:34:53] Name of Exit Code: ERROR_INSTALL_PLATFORM_UNSUPPORTED [07/22/17 22:34:53] Exit Code set to: 5 (0x5) [07/22/17 22:34:53] Result: FAILURE