No mês passado, meu computador do nada começou a me dar VIDEO_SCHEDULER_INTERNAL_ERROR telas azuis, cerca de 3 vezes por dia. Isso ocorre especificamente ao assistir a vídeos on-line de qualquer tipo, por exemplo, YouTube ou Twitch.tv . Estou usando o Google Chrome (versão 50.0.2661.102 ). Eu nunca bati uma vez enquanto pesquisava no Google e fazia alguma programação em um IDE. Eu também nunca bati uma vez enquanto assistia a um vídeo off-line com um player de vídeo, como MPC-HC .
Hoje fiz uma instalação limpa do Windows 10 Education. 5 horas depois, recebi uma tela azul VIDEO_SCHEDULER_INTERNAL_ERROR enquanto assistia a um vídeo do YouTube. O Windows 10 instalou os drivers padrão da minha placa gráfica automaticamente. Desde que eu colidi com eles, eu os desinstalei e instalei as unidades mais recentes do site da AMD (versão 15.300.1025.1001 ). No entanto, o erro persistiu.
GPU
AMD Radeon R7 260X
CPU
Tecnologia Intel Core i7 2600 @ 3.40GHz Sandy Bridge de 32nm
dxdiag
BlueScreenViewer
WinDBG
Microsoft (R) Windows Debugger Version 10.0.10586.567 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\shiro\Desktop2516-5921-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred http://msdl.microsoft.com/download/symbols
Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 10240 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 10240.16384.amd64fre.th1.150709-1700
Machine Name:
Kernel base = 0xfffff801'bbe1a000 PsLoadedModuleList = 0xfffff801'bc13ef30
Debug session time: Wed May 25 01:25:07.867 2016 (UTC + 3:00)
System Uptime: 0 days 1:54:56.537
Loading Kernel Symbols
.
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
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Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 119, {100000, 0, 1, ffffe000032b5000}
Probably caused by : dxgmms2.sys ( dxgmms2! ?? ::NNGAKEGL::'string'+74e )
Followup: MachineOwner
---------
7: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000100000, The subtype of the bugcheck:
Arg2: 0000000000000000
Arg3: 0000000000000001
Arg4: ffffe000032b5000
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10240.16384.amd64fre.th1.150709-1700
SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.
SYSTEM_PRODUCT_NAME: To be filled by O.E.M.
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: To be filled by O.E.M.
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: F15
BIOS_DATE: 10/23/2013
BASEBOARD_MANUFACTURER: Gigabyte Technology Co., Ltd.
BASEBOARD_PRODUCT: B75M-D3H
BASEBOARD_VERSION: x.x
DUMP_TYPE: 2
BUGCHECK_P1: 100000
BUGCHECK_P2: 0
BUGCHECK_P3: 1
BUGCHECK_P4: ffffe000032b5000
CPU_COUNT: 8
CPU_MHZ: d40
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 2a
CPU_STEPPING: 7
CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 29'00000000 (cache) 29'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x119
PROCESS_NAME: dwm.exe
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-17V3BKR
ANALYSIS_SESSION_TIME: 05-25-2016 18:56:19.0673
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
LAST_CONTROL_TRANSFER: from fffff80034603c3d to fffff801bbf66c20
STACK_TEXT:
ffffd000'93632a58 fffff800'34603c3d : 00000000'00000119 00000000'00100000 00000000'00000000 00000000'00000001 : nt!KeBugCheckEx
ffffd000'93632a60 fffff800'3612675e : 00000000'0086f249 ffffe000'0665ace0 00000000'00000000 ffffc000'ea7a2170 : watchdog!WdLogEvent5_WdCriticalError+0xcd
ffffd000'93632aa0 fffff800'34691575 : ffffc000'00000000 00000000'00000000 ffffd000'93632fb0 ffffc000'ea7a2170 : dxgmms2! ?? ::NNGAKEGL::'string'+0x74e
ffffd000'93632b10 fffff800'346924be : ffffe000'05ca1e80 ffffc000'dd5e0010 ffffc000'dd5e0010 ffffc000'dca92000 : dxgkrnl!DXGCONTEXT::SubmitPresent+0x7c5
ffffd000'93632e90 fffff800'346905ba : ffffe000'05cc7010 00000000'00000000 00000000'00000000 00000000'00000000 : dxgkrnl!DXGCONTEXT::Present+0xd9e
ffffd000'93633900 fffff801'bbf71263 : 0000004e'08b0cbf0 ffffe000'0672c080 0000004e'00000000 00000000'00000020 : dxgkrnl!DxgkPresent+0x63a
ffffd000'93633b00 00007ffc'ce87f52a : 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000 : nt!KiSystemServiceCopyEnd+0x13
0000004e'08b0cb88 00000000'00000000 : 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000 : 0x00007ffc'ce87f52a
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 412dd47eac85582193e38764b63229bcc8b9f206
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 4bb19553b608cadfaf31fbc0b7a31fab134acd40
THREAD_SHA1_HASH_MOD: 64c1c03a80525e517952b5ed45d7da9933421bd7
FOLLOWUP_IP:
dxgmms2! ?? ::NNGAKEGL::'string'+74e
fffff800'3612675e cc int 3
FAULT_INSTR_CODE: 858b41cc
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: dxgmms2! ?? ::NNGAKEGL::'string'+74e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgmms2
IMAGE_NAME: dxgmms2.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 559f3b7b
IMAGE_VERSION: 10.0.10240.16384
BUCKET_ID_FUNC_OFFSET: 74e
FAILURE_BUCKET_ID: 0x119_100000_UNKNOWN_dxgmms2!_??_::NNGAKEGL::_string_
BUCKET_ID: 0x119_100000_UNKNOWN_dxgmms2!_??_::NNGAKEGL::_string_
PRIMARY_PROBLEM_CLASS: 0x119_100000_UNKNOWN_dxgmms2!_??_::NNGAKEGL::_string_
TARGET_TIME: 2016-05-24T22:25:07.000Z
OSBUILD: 10240
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2015-07-10 06:29:30
BUILDDATESTAMP_STR: 150709-1700
BUILDLAB_STR: th1
BUILDOSVER_STR: 10.0.10240.16384.amd64fre.th1.150709-1700
ANALYSIS_SESSION_ELAPSED_TIME: 3f0
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x119_100000_unknown_dxgmms2!_??_::nngakegl::_string_
FAILURE_ID_HASH: {ce933178-2d4b-395b-88bf-dffbd8e28457}
Followup: MachineOwner
---------
7: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000100000, The subtype of the bugcheck:
Arg2: 0000000000000000
Arg3: 0000000000000001
Arg4: ffffe000032b5000
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10240.16384.amd64fre.th1.150709-1700
SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.
SYSTEM_PRODUCT_NAME: To be filled by O.E.M.
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: To be filled by O.E.M.
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: F15
BIOS_DATE: 10/23/2013
BASEBOARD_MANUFACTURER: Gigabyte Technology Co., Ltd.
BASEBOARD_PRODUCT: B75M-D3H
BASEBOARD_VERSION: x.x
DUMP_TYPE: 2
BUGCHECK_P1: 100000
BUGCHECK_P2: 0
BUGCHECK_P3: 1
BUGCHECK_P4: ffffe000032b5000
CPU_COUNT: 8
CPU_MHZ: d40
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 2a
CPU_STEPPING: 7
CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 29'00000000 (cache) 29'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x119
PROCESS_NAME: dwm.exe
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-17V3BKR
ANALYSIS_SESSION_TIME: 05-25-2016 18:56:20.0682
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
LAST_CONTROL_TRANSFER: from fffff80034603c3d to fffff801bbf66c20
STACK_TEXT:
ffffd000'93632a58 fffff800'34603c3d : 00000000'00000119 00000000'00100000 00000000'00000000 00000000'00000001 : nt!KeBugCheckEx
ffffd000'93632a60 fffff800'3612675e : 00000000'0086f249 ffffe000'0665ace0 00000000'00000000 ffffc000'ea7a2170 : watchdog!WdLogEvent5_WdCriticalError+0xcd
ffffd000'93632aa0 fffff800'34691575 : ffffc000'00000000 00000000'00000000 ffffd000'93632fb0 ffffc000'ea7a2170 : dxgmms2! ?? ::NNGAKEGL::'string'+0x74e
ffffd000'93632b10 fffff800'346924be : ffffe000'05ca1e80 ffffc000'dd5e0010 ffffc000'dd5e0010 ffffc000'dca92000 : dxgkrnl!DXGCONTEXT::SubmitPresent+0x7c5
ffffd000'93632e90 fffff800'346905ba : ffffe000'05cc7010 00000000'00000000 00000000'00000000 00000000'00000000 : dxgkrnl!DXGCONTEXT::Present+0xd9e
ffffd000'93633900 fffff801'bbf71263 : 0000004e'08b0cbf0 ffffe000'0672c080 0000004e'00000000 00000000'00000020 : dxgkrnl!DxgkPresent+0x63a
ffffd000'93633b00 00007ffc'ce87f52a : 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000 : nt!KiSystemServiceCopyEnd+0x13
0000004e'08b0cb88 00000000'00000000 : 00000000'00000000 00000000'00000000 00000000'00000000 00000000'00000000 : 0x00007ffc'ce87f52a
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 412dd47eac85582193e38764b63229bcc8b9f206
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 4bb19553b608cadfaf31fbc0b7a31fab134acd40
THREAD_SHA1_HASH_MOD: 64c1c03a80525e517952b5ed45d7da9933421bd7
FOLLOWUP_IP:
dxgmms2! ?? ::NNGAKEGL::'string'+74e
fffff800'3612675e cc int 3
FAULT_INSTR_CODE: 858b41cc
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: dxgmms2! ?? ::NNGAKEGL::'string'+74e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgmms2
IMAGE_NAME: dxgmms2.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 559f3b7b
IMAGE_VERSION: 10.0.10240.16384
BUCKET_ID_FUNC_OFFSET: 74e
FAILURE_BUCKET_ID: 0x119_100000_UNKNOWN_dxgmms2!_??_::NNGAKEGL::_string_
BUCKET_ID: 0x119_100000_UNKNOWN_dxgmms2!_??_::NNGAKEGL::_string_
PRIMARY_PROBLEM_CLASS: 0x119_100000_UNKNOWN_dxgmms2!_??_::NNGAKEGL::_string_
TARGET_TIME: 2016-05-24T22:25:07.000Z
OSBUILD: 10240
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2015-07-10 06:29:30
BUILDDATESTAMP_STR: 150709-1700
BUILDLAB_STR: th1
BUILDOSVER_STR: 10.0.10240.16384.amd64fre.th1.150709-1700
ANALYSIS_SESSION_ELAPSED_TIME: 3f2
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x119_100000_unknown_dxgmms2!_??_::nngakegl::_string_
FAILURE_ID_HASH: {ce933178-2d4b-395b-88bf-dffbd8e28457}
Followup: MachineOwner
---------
Com esse super driver antigo amd-catalyst-14-9-win7-win8.1-64bit-dd-ccc-whql.exe , nunca mais falhei novamente. Este driver eu baixei quando eu comprei a placa de vídeo e felizmente ainda tinha no meu computador.
Todos os drivers mais recentes do site da AMD estão causando falhas no computador ao transmitir vídeos em um navegador. É uma bagunça absoluta.
Tags windows-10 bsod