Eu tenho um PC que eu tenho limpo instalado o Windows 7 para que eu tenha um bom PC limpo para jogar meus amados jogos de Tom Clancy. No entanto, sempre que eu tento instalar o DirectX 9.0c, recebo o erro an internal system error occurred
Verificando por DXError.log :
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[09/05/15 18:23:21] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn
Failed API: SetupIterateCabinet()
Error: (1224) - The requested operation cannot be performed on a file with a user-mapped section open.
Unable to iterate through C:\dx\Jun2007_XACT_x64.cab. The file may be damaged.
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[09/05/15 18:23:21] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn
DirectXUpdateInstallPlugIn() failed.
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[09/05/15 18:23:21] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX
InstallPlugIn() failed.
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[09/05/15 18:25:46] module: DXSetup(Mar 30 2011), file: dxsetup.cpp, line: 935, function: FindDXSetupWindow
Failed API: GetWindowText()
Error: (183) - Cannot create a file when that file already exists.
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[09/05/15 18:28:30] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn
Failed API: SetupIterateCabinet()
Error: (1224) - The requested operation cannot be performed on a file with a user-mapped section open.
Unable to iterate through C:\dx\Aug2007_XACT_x64.cab. The file may be damaged.
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[09/05/15 18:28:30] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn
DirectXUpdateInstallPlugIn() failed.
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[09/05/15 18:28:30] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX
InstallPlugIn() failed.
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[09/05/15 18:28:53] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn
Failed API: SetupIterateCabinet()
Error: (1224) - The requested operation cannot be performed on a file with a user-mapped section open.
Unable to iterate through C:\dx\Nov2007_X3DAudio_x64.cab. The file may be damaged.
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[09/05/15 18:28:53] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn
DirectXUpdateInstallPlugIn() failed.
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[09/05/15 18:28:53] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX
InstallPlugIn() failed.
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[09/05/15 18:33:38] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn
Failed API: SetupIterateCabinet()
Error: (1224) - The requested operation cannot be performed on a file with a user-mapped section open.
Unable to iterate through C:\dx\Aug2008_XAudio_x64.cab. The file may be damaged.
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[09/05/15 18:33:38] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn
DirectXUpdateInstallPlugIn() failed.
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[09/05/15 18:33:38] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX
InstallPlugIn() failed.
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[09/05/15 18:38:13] module: dxupdate(Mar 30 2011), file: dxupdate.cpp, line: 5738, function: DirectXUpdateInstallPlugIn
Failed API: SetupIterateCabinet()
Error: (1224) - The requested operation cannot be performed on a file with a user-mapped section open.
Unable to iterate through C:\dx\Feb2010_XACT_x64.cab. The file may be damaged.
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[09/05/15 18:38:13] module: dsetup32(Mar 30 2011), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn
DirectXUpdateInstallPlugIn() failed.
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[09/05/15 18:38:13] module: dsetup32(Mar 30 2011), file: setup.cpp, line: 1727, function: CSetup::SetupForDirectX
InstallPlugIn() failed.
Neste momento, tentei:
Eu realmente não quero fazer uma instalação limpa, pois é preciso muito esforço para reinstalar tudo. Minha systeminfo é:
Windows 7 Ultimate x86_64, Retail SKU
GenuineIntel Core i7-4720HQ
8GB DDR3 RAM
NVidia 850M GPU
A resposta para isso foi bem simples. Exclua os arquivos do DirectX ofensivos de ambos System32 e SysWOW64 . Eu sempre removi os arquivos de System32 , mas nunca SysWOW64 . Graças a este post em Fóruns da Microsoft que mencionaram SysWOW64 .
Também pode ser útil saber que o motivo pelo qual o DirectX Installer não pôde atualizar os arquivos foi porque o Steam estava usando um arquivo em SysWOW64 que estava impedindo a instalação.