Ainda outro “driver_power_state_failure” no Win8.1 (com DUMP)

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por favor, tenha paciência se eu postar outra pergunta sobre este assunto, mas isso está começando a me matar.

As especificações completas do meu bloco de notas estão aqui: link

Eu notei BSOD freqüente quando em gerenciamento de energia "equilibrado" ou na energia da bateria. Então eu habilitei MiniDumps e inicialmente achei o driver wi-fi e basic-video como implicado. Então eu colocá-los em "desempenho máximo", enquanto no poder "equilibrado" e fiquei com apenas ntoskrnl.exe como causa provável no próximo BSOD.

Depois que eu habilitei os Dumps de memória completos, no WinDbg eu li isso depois de mais um driver_power_state_failure:

************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Full address space is available


************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Windows\symbol_cache*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
Machine Name:
Kernel base = 0xfffff801'7dc07000 PsLoadedModuleList = 0xfffff801'7ded1350
Debug session time: Thu Apr 23 19:20:19.120 2015 (UTC + 2:00)
System Uptime: 0 days 6:35:19.836
Loading Kernel Symbols
...............................................................
................................................................
.............................
Loading User Symbols

Loading unloaded module list
........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, ffffe00065601730, ffffd000576ad930, ffffe00068274800}

Probably caused by : pci.sys

Followup: MachineOwner
---------

5: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00065601730, Physical Device Object of the stack
Arg3: ffffd000576ad930, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe00068274800, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE:  3

DRIVER_OBJECT: ffffe000645f69b0

IMAGE_NAME:  pci.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  53d0f1d4

MODULE_NAME: pci

FAULTING_MODULE: fffff80130d92000 pci

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x9F

PROCESS_NAME:  System

CURRENT_IRQL:  2

ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre

DPC_STACK_BASE:  FFFFD000576B4FB0

STACK_TEXT:  
ffffd000'576ad8f8 fffff801'7de03586 : 00000000'0000009f 00000000'00000003 ffffe000'65601730 ffffd000'576ad930 : nt!KeBugCheckEx
ffffd000'576ad900 fffff801'7de034a6 : ffffe000'69bfaf08 00000000'ffffffff ffffe000'69bfaf48 fffff801'7dc4d190 : nt!PopIrpWatchdogBugcheck+0xde
ffffd000'576ad960 fffff801'7dc49760 : 00000000'00000000 ffffd000'576adab0 ffffe000'69bfaf40 fffff801'00000002 : nt!PopIrpWatchdog+0x32
ffffd000'576ad9b0 fffff801'7dd5e7ea : ffffd000'57683180 ffffd000'57683180 ffffd000'5768f3c0 ffffe000'639f55c0 : nt!KiRetireDpcList+0x4f0
ffffd000'576adc60 00000000'00000000 : ffffd000'576ae000 ffffd000'576a8000 00000000'00000000 00000000'00000000 : nt!KiIdleLoop+0x5a


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

IMAGE_VERSION:  6.3.9600.17238

FAILURE_BUCKET_ID:  0x9F_3_IMAGE_pci.sys

BUCKET_ID:  0x9F_3_IMAGE_pci.sys

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x9f_3_image_pci.sys

FAILURE_ID_HASH:  {a89ab2d1-2459-89ee-9990-558bbc68ffab}

Followup: MachineOwner

Neste ponto, eu não tenho ideia do que posso fazer para evitar essa falha (além de ficar sempre conectado à rede elétrica e do "desempenho máximo" na gestão de energia.

Arquivos DUMP reais aqui: link

Obrigado por qualquer ajuda.

    
por dentex 24.04.2015 / 10:25

1 resposta

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De acordo com o dmp, o driver nVIDIA nvlddmkm.sys para sua NVIDIA GeForce GTX 850M (VEN_10DE e DEV_1391) é a causa:

  !DevObj           !DrvObj            !DevExt           ObjectName
  ffffe00067c3d1f0 Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
 \Driver\nvlddmkm   ffffe00067c3d340  InfoMask field not found for _OBJECT_HEADER at ffffe00067c3d1c0

> ffffe00065603c10  \Driver\ACPI       ffffe000645dac90  
  ffffe00065601730  \Driver\pci        ffffe00065601880  Cannot read info offset from nt!ObpInfoMaskToOffset

!DevNode ffffe00065603070 :
  DeviceInst is "PCI\VEN_10DE&DEV_1391&SUBSYS_17BD1043&REV_A2&8bc3a2b&0&0008"
  ServiceName is "nvlddmkm"


    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Wed Nov 12 21:51:31 2014 (5463C853)

Tente um driver nVIDIA mais recente e instale todas as atualizações, inclusive as UpdateRollups opcionais, você está no nível 2014 ( 9600.17238.amd64fre.winblue_gdr.140723-2018 ).

    
por 25.04.2015 / 17:44