Você precisa criar um contato de e-mail. Instruções passo a passo .
Para obter uma resposta completa, aqui está um recorte e cola do liink:
Create a MailContact using the EMC:
- Expand Recipeint Configuration | Mail Contact
- In the Action pane, click New Mail Contact
- To create a new Contact object, leave the default (New Contact) selected | click Next
- Type First name, Last name
- Click Edit to add the external email address
- Click New to complete creation of new MailContact
Forward mail for a recipient to the MailContact
Now that we have a MailContact created for the external recipient’s email address, we can forward mail for the Exchange recipient to the MailContact. To configure mail forwarding using the EMC:
- Expand Recipeint Configuration | Mailbox | select mailbox | properties | Mail Flow Settings tab | Delivery Options
- Under Forwarding address, select Forward to
- Click Browse to select the MailContact