linux mint 18.1 problema de áudio

Question

Eu tenho o linux mint 18.1 e o Windows 10 no meu laptop, ambos são novos instalados. Embora o som funcione bem no Windows. Infelizmente, encontro alguns problemas com hortelã.

Os problemas no Linux mint 18.1 :

1. O som sai apenas do falante frontal esquerdo.
2. Ao usar o fone de ouvido, o áudio continua saindo do spekaer, mas nada pode ser ouvido no fone de ouvido.

UPDATE 1: Logo depois que eu postei essa pergunta, eu reiniciei meu laptop e voltei a entrar. Agora o problema piora, sem som algum, nem do alto-falante nem dos fones de ouvido.

UPDATE 2 : Eu reiniciei novamente. Agora, BOTH speaker funciona. Mas quando eu conecto o fone de ouvido, o som ainda sai do alto-falante em vez do fone de ouvido . Eu realmente não tenho ideia do que está acontecendo aqui.

Especificações do laptop:

Dell Inspiron 14 7460    
Display : 14.0-inch FHD (1920x1080) IPS Truelife LED-Backlit Display
Processor : 7th Generation Intel® Core™ i5-7200U Processor
Memory : 8GB DDR4 2133 MHz
Hard Drive : 1 TB 5400 rpm SATA HDD
Graphics : nVidia GeForce 940MX 2GB GDDR5
Optical Drive : N/A
Operating System : Windows 10 Home 64-bit English
Networking : 802.11ac dan Bluetooth 4.2, Dual Band 2.4 & 5 GHz, 1×1
Keyboard : Non-Backlight keyboard
Audio : 2 tuned speakers with Waves MaxxAudio® Pro

saída do lspci:

00:00.0 Host bridge: Intel Corporation Device 5904 (rev 02)
00:02.0 VGA compatible controller: Intel Corporation Device 5916 (rev 02)
00:04.0 Signal processing controller: Intel Corporation Skylake Processor Thermal Subsystem (rev 02)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI (rev 21)
00:17.0 SATA controller: Intel Corporation Sunrise Point-LP SATA Controller [AHCI mode] (rev 21)
00:1c.0 PCI bridge: Intel Corporation Device 9d10 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1)
00:1c.5 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port (rev f1)
00:1f.0 ISA bridge: Intel Corporation Device 9d58 (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 3D controller: NVIDIA Corporation GM108M [GeForce 940MX] (rev a2)
02:00.0 Network controller: Intel Corporation Wireless 3165 (rev 79)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)

speaker-test -s1 output:

speaker-test 1.1.0

Playback device is default
Stream parameters are 48000Hz, S16_LE, 1 channels
Using 16 octaves of pink noise
Rate set to 48000Hz (requested 48000Hz)
Buffer size range from 192 to 2097152
Period size range from 64 to 699051
Using max buffer size 2097152
Periods = 4
was set period_size = 524288
was set buffer_size = 2097152
  - Front Left

speaker-test -s2 output:

speaker-test 1.1.0

Invalid parameter for -s option.

Captura de tela das configurações de som:

CapturadeteladoPavucontrol:

CapturadeteladoAlsamixer:

UPDATE3:Capturasdetelaadicionaisdopavucontrol:

saídadoscartõesdelistapacmd:

card(s)available.index:0name:<alsa_card.pci-0000_00_1f.3>driver:<module-alsa-card.c>ownermodule:6properties:alsa.card="0"
        alsa.card_name = "HDA Intel PCH"
        alsa.long_card_name = "HDA Intel PCH at 0xdf328000 irq 282"
        alsa.driver_name = "snd_hda_intel"
        device.bus_path = "pci-0000:00:1f.3"
        sysfs.path = "/devices/pci0000:00/0000:00:1f.3/sound/card0"
        device.bus = "pci"
        device.vendor.id = "8086"
        device.vendor.name = "Intel Corporation"
        device.product.id = "9d71"
        device.form_factor = "internal"
        device.string = "0"
        device.description = "Built-in Audio"
        module-udev-detect.discovered = "1"
        device.icon_name = "audio-card-pci"
    profiles:
        input:analog-stereo: Analog Stereo Input (priority 60, available: unknown)
        output:analog-stereo: Analog Stereo Output (priority 6000, available: unknown)
        output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (priority 6060, available: unknown)
        output:hdmi-stereo: Digital Stereo (HDMI) Output (priority 5400, available: unknown)
        output:hdmi-stereo+input:analog-stereo: Digital Stereo (HDMI) Output + Analog Stereo Input (priority 5460, available: unknown)
        output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (priority 300, available: unknown)
        output:hdmi-surround+input:analog-stereo: Digital Surround 5.1 (HDMI) Output + Analog Stereo Input (priority 360, available: unknown)
        output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (priority 300, available: unknown)
        output:hdmi-surround71+input:analog-stereo: Digital Surround 7.1 (HDMI) Output + Analog Stereo Input (priority 360, available: unknown)
        output:hdmi-stereo-extra1: Digital Stereo (HDMI 2) Output (priority 5200, available: unknown)
        output:hdmi-stereo-extra1+input:analog-stereo: Digital Stereo (HDMI 2) Output + Analog Stereo Input (priority 5260, available: unknown)
        output:hdmi-surround-extra1: Digital Surround 5.1 (HDMI 2) Output (priority 100, available: unknown)
        output:hdmi-surround-extra1+input:analog-stereo: Digital Surround 5.1 (HDMI 2) Output + Analog Stereo Input (priority 160, available: unknown)
        output:hdmi-surround71-extra1: Digital Surround 7.1 (HDMI 2) Output (priority 100, available: unknown)
        output:hdmi-surround71-extra1+input:analog-stereo: Digital Surround 7.1 (HDMI 2) Output + Analog Stereo Input (priority 160, available: unknown)
        output:hdmi-stereo-extra2: Digital Stereo (HDMI 3) Output (priority 5200, available: unknown)
        output:hdmi-stereo-extra2+input:analog-stereo: Digital Stereo (HDMI 3) Output + Analog Stereo Input (priority 5260, available: unknown)
        output:hdmi-surround-extra2: Digital Surround 5.1 (HDMI 3) Output (priority 100, available: unknown)
        output:hdmi-surround-extra2+input:analog-stereo: Digital Surround 5.1 (HDMI 3) Output + Analog Stereo Input (priority 160, available: unknown)
        output:hdmi-surround71-extra2: Digital Surround 7.1 (HDMI 3) Output (priority 100, available: unknown)
        output:hdmi-surround71-extra2+input:analog-stereo: Digital Surround 7.1 (HDMI 3) Output + Analog Stereo Input (priority 160, available: unknown)
        off: Off (priority 0, available: unknown)
    active profile: <output:analog-stereo+input:analog-stereo>
    sinks:
        alsa_output.pci-0000_00_1f.3.analog-stereo/#0: Built-in Audio Analog Stereo
    sources:
        alsa_output.pci-0000_00_1f.3.analog-stereo.monitor/#0: Monitor of Built-in Audio Analog Stereo
        alsa_input.pci-0000_00_1f.3.analog-stereo/#1: Built-in Audio Analog Stereo
    ports:
        analog-input-internal-mic: Internal Microphone (priority 8900, latency offset 0 usec, available: unknown)
            properties:
                device.icon_name = "audio-input-microphone"
        analog-input-headphone-mic: Microphone (priority 8700, latency offset 0 usec, available: no)
            properties:
                device.icon_name = "audio-input-microphone"
        analog-input-headset-mic: Headset Microphone (priority 8700, latency offset 0 usec, available: no)
            properties:
                device.icon_name = "audio-input-microphone"
        analog-output-speaker: Speakers (priority 10000, latency offset 0 usec, available: unknown)
            properties:
                device.icon_name = "audio-speakers"
        analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: no)
            properties:
                device.icon_name = "audio-headphones"
        hdmi-output-0: HDMI / DisplayPort (priority 5900, latency offset 0 usec, available: yes)
            properties:
                device.icon_name = "video-display"
        hdmi-output-1: HDMI / DisplayPort 2 (priority 5800, latency offset 0 usec, available: yes)
            properties:
                device.icon_name = "video-display"
        hdmi-output-2: HDMI / DisplayPort 3 (priority 5700, latency offset 0 usec, available: yes)
            properties:
                device.icon_name = "video-display"

Alguém tem um problema parecido comigo? Eu realmente aprecio algumas ajudas, dicas e conselhos. Obrigado.

    

Answer 1

Aparentemente, atualizar meu kernel para o 4.4 corrige o problema.