O Adobe Switchboard era uma tecnologia experimental da Adobe que permitia que os aplicativos do Adobe AIR controlassem os aplicativos CS5. De acordo com o blog de John Nack
SwitchBoard is a Flex library that allows you to extend an AIR app by giving you access to the ExtendScript DOMs for the Creative Suite apps. Your AIR app can now easily establish two-way communication with Photoshop, Illustrator, InDesign and Bridge.
No entanto, o Adobe Switchboard foi descontinuado e não é mais relevante:
Adobe will not be directly delivering a replacement technology in CS5, but we will use what we have learned to add more capability to the Adobe Creative Suite SDK in the future. Adobe does not support the use of the SwitchBoard technology in CS5. The SwitchBoard technology was removed on April 30, 2010 and is no longer hosted on Labs.
Provavelmente, você pode desativar e remover esse serviço. Eu não acredito que vai quebrar nada se você removê-lo, mas manter um backup apenas no caso.