Windows 10 Pesquisa, Cortana e Edge falhando

Question

Windows 10 Pesquisa, Cortana e Edge falhando

#1 resposta do (3 votos)
#2 resposta do (2 votos)

5

Eu tenho uma instalação relativamente nova do Win10 Enterprise (habilitado para Bitlocker - criptografia de hardware com SSD Samsung EVO 850 de 500 GB) em um laptop Lenovo T450s, e apesar de ainda não ter configurado muito para mim, recentemente notei que ele está ocorrendo alguns dos principais problemas com SearchUI.exe e microsoftedgecp.exe (Microsoft Edge) - especificamente que eles estão falhando devido a edgehtml.dll (eu acho). Quando você clica no menu Iniciar, ele hesita por um segundo antes de iniciá-lo, e você não pode digitar para procurar por nada. Clicar na Cortana não faz nada, e o próprio Edge irá travar dentro de alguns segundos após o lançamento. Aqui estão algumas das entradas do visualizador de eventos:

-

Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x3bf0
Faulting application start time: 0x01d18efa5270bbae
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: 8d733596-7679-4146-a5bc-32e58b1a4129
Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge

-

Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x47c4
Faulting application start time: 0x01d18efa51ded1e9
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: c75874b5-d314-4b32-9abe-8f97492f1845
Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge

-

Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x1a8
Faulting application start time: 0x01d18efa510f8f66
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: a2a299bd-ea1e-4f98-a430-6bdfb61e5109
Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge

-

Faulting application name: microsoftedgecp.exe, version: 11.0.10586.20, time stamp: 0x56540c35
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x3640
Faulting application start time: 0x01d18efa510890c3
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: db08f14e-8d55-49e4-b80c-3b9b56a21726
Faulting package full name: Microsoft.MicrosoftEdge_25.10586.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge

-

Faulting application name: SearchUI.exe, version: 10.0.10586.63, time stamp: 0x568b1fdc
Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004
Fault offset: 0x00000000004be12a
Faulting process id: 0x374c
Faulting application start time: 0x01d18efa2d6609c6
Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
Faulting module path: C:\Windows\SYSTEM32\edgehtml.dll
Report Id: 34230882-ec14-44b9-8ce0-1b4f30e59849
Faulting package full name: Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID:

-

Fault bucket 133301214499, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0

Problem signature:
P1: Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy
P2: praid:CortanaUI
P3: 10.0.10586.63
P4: 568b1fdc
P5: edgehtml.dll
P6: 11.0.10586.162
P7: 56cd3d95
P8: 88985004
P9: 00000000004be12a
P10: 

Attached files:
C:\Users\<REDACTED>\AppData\Local\Temp\WER4DA8.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Window_897442cd215ce5bc4ce35642dc9bd6973fda99_00c55871_3150500a

Analysis symbol: 
Rechecking for solution: 0
Report Id: 34230882-ec14-44b9-8ce0-1b4f30e59849
Report Status: 0
Hashed bucket: eef41b25bfe514042d78e156ab16e2cf

Eu tentei o SFC sem sucesso, e o problema persiste até mesmo em novas contas de usuário diferentes. Eu tenho vasculhado on-line tentando encontrar uma solução sem sucesso também. Meu próximo passo é, talvez, tentar um Windows Repair, mas preferiria evitar isso, se possível - além de não haver garantias de que isso até mesmo corrige o problema. Quaisquer pensamentos / sugestões sobre o que tentar em seguida?

Veja algumas informações adicionais do fórum da Microsoft: link

UPDATE (4/6/16)

Resultados de "sfc / scannow" e "Dism / Online / Cleanup-Image / RestoreHealth"

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 10.0.10586.0

Image Version: 10.0.10586.0

[==========================100.0%==========================]
The restore operation completed successfully.
The operation completed successfully.

UPDATE-2 (6/4/16)

Resultados do Process Monitor ao iniciar o Microsoft Edge (filtrado para o caminho começa com C: \ windows \ fonts):

"Time of Day","Process Name","PID","Operation","Path","Result","Detail"
"5:40:51.5499877 PM","Explorer.EXE","4448","CloseFile","C:\Windows\Fonts","SUCCESS",""
"5:40:51.5532395 PM","Explorer.EXE","4448","CloseFile","C:\Windows\Fonts","SUCCESS",""
"5:41:11.5068092 PM","MicrosoftEdge.exe","16152","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.5069770 PM","MicrosoftEdge.exe","16152","QueryInformationVolume","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:11.5070573 PM","MicrosoftEdge.exe","16152","QueryAllInformationFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:20 PM, LastAccessTime: 4/6/2016 5:39:20 PM, LastWriteTime: 10/30/2015 3:17:59 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x1400000001a87b, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:11.5071492 PM","MicrosoftEdge.exe","16152","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:11.5072010 PM","MicrosoftEdge.exe","16152","QueryStandardInformationFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:11.5073179 PM","MicrosoftEdge.exe","16152","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:11.5121628 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.5122610 PM","svchost.exe","456","QueryInformationVolume","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:11.5123003 PM","svchost.exe","456","QueryAllInformationFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:20 PM, LastAccessTime: 4/6/2016 5:39:20 PM, LastWriteTime: 10/30/2015 3:17:59 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x1400000001a87b, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:11.5123534 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:11.5123869 PM","svchost.exe","456","QueryStandardInformationFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:11.5124542 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:11.5126484 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.5127537 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","Information: DACL, DACL Unprotected"
"5:41:11.5128072 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:11.5129688 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.5130375 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Information: DACL, DACL Unprotected"
"5:41:11.5131821 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:11.7920593 PM","MicrosoftEdge.exe","16152","CreateFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.7921820 PM","MicrosoftEdge.exe","16152","QueryInformationVolume","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:11.7922503 PM","MicrosoftEdge.exe","16152","QueryAllInformationFile","C:\Windows\Fonts\segoeuisl_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:37 PM, LastAccessTime: 4/6/2016 5:39:37 PM, LastWriteTime: 10/30/2015 3:18:01 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 802,816, EndOfFile: 802,408, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x70900000000a833, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:11.7923204 PM","MicrosoftEdge.exe","16152","CreateFileMapping","C:\Windows\Fonts\segoeuisl_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:11.7923699 PM","MicrosoftEdge.exe","16152","QueryStandardInformationFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","AllocationSize: 802,816, EndOfFile: 802,408, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:11.7924721 PM","MicrosoftEdge.exe","16152","CreateFileMapping","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:11.7960577 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.7961492 PM","svchost.exe","456","QueryInformationVolume","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:11.7961929 PM","svchost.exe","456","QueryAllInformationFile","C:\Windows\Fonts\segoeuisl_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:37 PM, LastAccessTime: 4/6/2016 5:39:37 PM, LastWriteTime: 10/30/2015 3:18:01 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 802,816, EndOfFile: 802,408, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x70900000000a833, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:11.7964009 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeuisl_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:11.7964361 PM","svchost.exe","456","QueryStandardInformationFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","AllocationSize: 802,816, EndOfFile: 802,408, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:11.7964973 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:11.7968181 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.7969056 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeuisl_1.ttf","BUFFER OVERFLOW","Information: DACL, DACL Unprotected"
"5:41:11.7969498 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS",""
"5:41:11.7971336 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:11.7971948 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS","Information: DACL, DACL Unprotected"
"5:41:11.7972224 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS",""
"5:41:15.2784017 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:15.3094061 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS",""
"5:41:18.2358560 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Random Access, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:18.2359617 PM","svchost.exe","456","QueryInformationVolume","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","VolumeCreationTime: 2/21/2016 10:51:06 PM, VolumeSerialNumber: 1CE0-E6D8, SupportsObjects: True, VolumeLabel: "
"5:41:18.2360139 PM","svchost.exe","456","QueryAllInformationFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","CreationTime: 4/6/2016 5:39:20 PM, LastAccessTime: 4/6/2016 5:39:20 PM, LastWriteTime: 10/30/2015 3:17:59 AM, ChangeTime: 4/6/2016 1:01:58 PM, FileAttributes: A, AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False, IndexNumber: 0x1400000001a87b, EaSize: 0, Access: Generic Read, Position: 0, Mode: Synchronous IO Non-Alert, AlignmentRequirement: Word"
"5:41:18.2360733 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","FILE LOCKED WITH ONLY READERS","SyncType: SyncTypeCreateSection, PageProtection: PAGE_EXECUTE|PAGE_NOCACHE"
"5:41:18.2361161 PM","svchost.exe","456","QueryStandardInformationFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","AllocationSize: 913,408, EndOfFile: 910,052, NumberOfLinks: 1, DeletePending: False, Directory: False"
"5:41:18.2362000 PM","svchost.exe","456","CreateFileMapping","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","SyncType: SyncTypeOther"
"5:41:18.2363709 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:18.2364383 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeui_1.ttf","BUFFER OVERFLOW","Information: DACL, DACL Unprotected"
"5:41:18.2364673 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:18.2366396 PM","svchost.exe","456","CreateFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Desired Access: Read Control, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, OpenResult: Opened"
"5:41:18.2367159 PM","svchost.exe","456","QuerySecurityFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS","Information: DACL, DACL Unprotected"
"5:41:18.2367440 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:21.2377432 PM","svchost.exe","456","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:21.5793870 PM","MicrosoftEdge.exe","16152","CloseFile","C:\Windows\Fonts\segoeui_1.ttf","SUCCESS",""
"5:41:21.5826254 PM","MicrosoftEdge.exe","16152","CloseFile","C:\Windows\Fonts\segoeuisl_1.ttf","SUCCESS",""

windows-10 crash cortana microsoft-edge event-viewer

por Marc NJ 05.04.2016 / 07:30

2 respostas

2

Eu tive o mesmo problema, mostrando:

Access denied in C:\ProgramData\Samsung\SPenFonts\times.ttf

Para isso, a solução foi desinstalar o Samsung SNote.

por 09.04.2016 / 13:00

Tags windows-10 crash cortana microsoft-edge event-viewer

unix: ///var/run/supervisor.sock nenhum tal arquivo Desative o gesto de aumentar o zoom no Chrome (Windows 10)

score 3 · Accepted Answer

Faulting module name: edgehtml.dll, version: 11.0.10586.162, time stamp: 0x56cd3d95
Exception code: 0x88985004

O código de exceção 0x88985004 significa DWRITE_E_FILEACCESS

//
// MessageId: DWRITE_E_FILEACCESS
//
// MessageText:
//
// A font file exists but could not be opened due to access denied, sharing violation, or similar error.
//
#define DWRITE_E_FILEACCESS              _HRESULT_TYPEDEF_(0x88985004L)

então, você tem um problema com fontes (C: \ Windows \ Fonts).

ok, olhando para o despejo, vejo que o Edge falha ao tentar carregar a fonte Times New Roman. Então, eu olhei no log do Process Monitor e aqui vejo que a fonte Times New Roman não está em C: \ Windows \ fonts, está localizada em C:\ProgramData\Samsung\SPenFonts ( C:\ProgramData\Samsung\SPenFonts\Times.ttf ) e aqui Edge edge é executado em ACCESS DENIED error . Edge não tem permissão para ler a fonte:

^{clique para ampliar}

Após esse erro, o Relatório de Erros do Windows ( werfault.exe ) é iniciado e cria o relatório de erros (e cria o dump).

Então, veja qual software Samsung você instalou, que instala fontes em C:\ProgramData . Se você descobriu qual software faz isso, remova o software do seu dispositivo porque a fonte Times New Roman já faz parte do Windows há anos. Não há necessidade de instalar a fonte novamente.