Windows 10 O Windows Update não está funcionando (sem detalhes de erro)

2

Minha atualização do Windows está constantemente falhando com o seguinte erro:

There were problems installing some updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help:

Depois que 'isso pode ajudar', há apenas espaço em branco e o botão Repetir. Pressionar a repetição apenas faz uma pequena animação e o erro volta novamente.

OlhandoparaaatualizaçãodoWindows,vejoqueopacoteKB3119142falhou(emboratenhasidoinstaladováriasvezescomsucesso).Euvinainternetqueestaatualizaçãocausaproblemaseeutenteiassugestõessobrecomocorrigi-lo(indoparaProgramaseRecursoserepararainstalação).Masaindaassimnãoajudou.

Eutenteitodasassoluçõespossíveisqueencontreinainternet:

  1. Executandosfc/scannow
  2. ExecuçãodaferramentaMicrosoftWindowsUpdateDiagnostic.diagcab
  3. ExecutandooMicrosoftResetWUEng.cmd
  4. Experimentandováriassoluçõeson-linecomváriasreinicializaçõesdeserviços,excluindoalgunsarquivosetc.

Nadaajudou.AquiestáotrechodaúltimatentativanoWindowsUpdate.log(geradoviaPowershell):

2016.02.0822:08:38.143878089048928ComApi*START*InitSearchClientId=NULL2016.02.0822:08:38.143881989048928ComApi*START*SearchClientId=NULL2016.02.0822:08:38.14768591041760Agent*START*QueueingFindingupdates[CallerId=<<PROCESS>>:DllHost.exeId=5]2016.02.0822:08:38.14769371041760AgentAddedservice00000000-0000-0000-0000-000000000000tosequentialscanlist2016.02.0822:08:38.147922289048928ComApiSearchClientId=NULL2016.02.0822:08:38.44850331045996ProtocolTalkerPTInfo:syncingwithserverusingnormalquery2016.02.0822:08:39.61228261045996ProtocolTalkerSyncUpdatesroundtrips:222016.02.0822:08:39.61596271045996DriverMatcheddrivertodevicePCI\VEN_8086&DEV_1C18&SUBSYS_844D1043&REV_B52016.02.0822:08:39.61596361045996DriverStatus:0x180200a,ProblemNumber:000000002016.02.0822:08:39.61602451045996DriverDrvUtil:{PCI\VEN_8086&DEV_1C18}2016.02.0822:08:39.61607051045996DriverMatcheddrivertodevicePCI\VEN_8086&DEV_0100&SUBSYS_844D1043&REV_092016.02.0822:08:39.61607081045996DriverStatus:0x180000a,ProblemNumber:000000002016.02.0822:08:39.61607831045996DriverDrvUtil:{PCI\VEN_8086&DEV_0100}2016.02.0822:08:39.61610951045996DriverMatcheddrivertodevicePCI\VEN_8086&DEV_1C2D&SUBSYS_844D1043&REV_052016.02.0822:08:39.61610951045996DriverStatus:0x180200a,ProblemNumber:000000002016.02.0822:08:39.61613141045996DriverDrvUtil:{PCI\VEN_8086&DEV_1C2D}2016.02.0822:08:39.61617221045996DriverMatcheddrivertodevicePCI\VEN_8086&DEV_1C26&SUBSYS_844D1043&REV_052016.02.0822:08:39.61617221045996DriverStatus:0x180000a,ProblemNumber:000000002016.02.0822:08:39.61618421045996DriverDrvUtil:{PCI\VEN_8086&DEV_1C26}2016.02.0822:08:39.61620981045996DriverMatcheddrivertodevicePCI\VEN_8086&DEV_0101&SUBSYS_844D1043&REV_092016.02.0822:08:39.61621011045996DriverStatus:0x180200a,ProblemNumber:000000002016.02.0822:08:39.61623711045996DriverDrvUtil:{PCI\VEN_8086&DEV_0101}2016.02.0822:08:39.61625451045996DriverMatcheddrivertodevicePCI\VEN_8086&DEV_1C44&SUBSYS_844D1043&REV_052016.02.0822:08:39.61625481045996DriverStatus:0x180000a,ProblemNumber:000000002016.02.0822:08:39.61628991045996DriverDrvUtil:{PCI\VEN_8086&DEV_1C44}2016.02.0822:08:39.61629651045996DriverMatcheddrivertodeviceACPI\VEN_INT&DEV_3F0D2016.02.0822:08:39.61629651045996DriverStatus:0x41802000,ProblemNumber:000000002016.02.0822:08:39.61634031045996DriverDrvUtil:{ACPI\INT3F0D}2016.02.0822:08:39.61635421045996DriverMatcheddrivertodevicePCI\VEN_8086&DEV_1C22&SUBSYS_844D1043&REV_052016.02.0822:08:39.61635451045996DriverStatus:0x1802000,ProblemNumber:000000002016.02.0822:08:39.61639351045996DriverDrvUtil:{PCI\VEN_8086&DEV_1C22}2016.02.0822:08:39.61642471045996DriverMatcheddrivertodeviceUSB\VID_0B05&PID_179C&REV_00012016.02.0822:08:39.61642501045996DriverStatus:00000000,ProblemNumber:000000002016.02.0822:08:39.61645471045996DriverDrvUtil:{usb\vid_0b05&pid_179c}2016.02.0822:08:39.61646251045996DriverMatcheddrivertodevicePCI\VEN_8086&DEV_1C1C&SUBSYS_844D1043&REV_B52016.02.0822:08:39.61646281045996DriverStatus:0x180200a,ProblemNumber:000000002016.02.0822:08:39.61650761045996DriverDrvUtil:{PCI\VEN_8086&DEV_1C1C}2016.02.0822:08:39.61653011045996DriverMatcheddrivertodevicePCI\VEN_8086&DEV_1C1E&SUBSYS_844D1043&REV_B52016.02.0822:08:39.61653041045996DriverStatus:0x180200a,ProblemNumber:000000002016.02.0822:08:39.61656041045996DriverDrvUtil:{PCI\VEN_8086&DEV_1C1E}2016.02.0822:08:39.61657031045996DriverMatcheddrivertodevicePCI\VEN_8086&DEV_1C10&SUBSYS_844D1043&REV_B52016.02.0822:08:39.61657061045996DriverStatus:0x180200a,ProblemNumber:000000002016.02.0822:08:39.61661291045996DriverDrvUtil:{PCI\VEN_8086&DEV_1C10}2016.02.0822:08:39.61664081045996DriverMatcheddrivertodevicePCI\VEN_10DE&DEV_13C2&SUBSYS_13C210DE&REV_A12016.02.0822:08:39.61664081045996DriverStatus:0x180200a,ProblemNumber:000000002016.02.0822:08:39.61666611045996DriverDrvUtil:{PCI\VEN_10DE&DEV_13C2}2016.02.0822:08:39.61667511045996DriverMatcheddrivertodevicePCI\VEN_10EC&DEV_8168&SUBSYS_84321043&REV_062016.02.0822:08:39.61667541045996DriverStatus:0x180200a,ProblemNumber:000000002016.02.0822:08:39.61671831045996DriverDrvUtil:{PCI\VEN_10EC&DEV_8168&SUBSYS_84321043&REV_06}2016.02.0822:08:39.61673601045996DriverDrvUtil:{usbprint\hewlett-packardhp_la5a02}2016.02.0822:08:41.15689191045996ProtocolTalkerServiceId={9482F4B4-E343-43B6-B170-9A65BC822C77},ServerURL=https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx2016.02.0822:08:41.15689341045996ProtocolTalkerOKtoreuseexistingconfiguration2016.02.0822:08:41.15689581045996ProtocolTalkerExistingcookieisvalid,justuseit2016.02.0822:08:41.66730711045996AgentAddedupdateB176D5A0-9EFC-404F-BEE7-BCD6CAE6226B.200tosearchresult2016.02.0822:08:41.66731131045996AgentAddedupdate4A2305D9-E940-48E6-9CE4-D11964F7DC2F.200tosearchresult2016.02.0822:08:41.66731431045996AgentAddedupdate9388C4AD-970E-4D1E-BDF6-20C206192BB1.200tosearchresult2016.02.0822:08:41.66731731045996AgentAddedupdateB69DEC14-F236-48A1-AA30-30A5293A54CB.200tosearchresult2016.02.0822:08:41.66732031045996AgentAddedupdateDD696945-7B9D-41D4-A8DC-7589DC414CC6.200tosearchresult2016.02.0822:08:41.66732361045996AgentAddedupdate26CCDB78-D852-4EDD-91CF-76956D5EEE63.200tosearchresult2016.02.0822:08:41.66732631045996AgentAddedupdate83F87564-25D9-4044-9A89-781714992321.200tosearchresult2016.02.0822:08:41.66732901045996AgentAddedupdate077DA652-E8B5-4E59-BBB4-79AE56991BF0.200tosearchresult2016.02.0822:08:41.66734071045996AgentAddedupdateE80BB0B5-277A-4208-9296-7F16488E409B.200tosearchresult2016.02.0822:08:41.66734371045996AgentAddedupdateAF090FC3-1779-4EC8-8C63-8A84C0B3E5FB.200tosearchresult2016.02.0822:08:41.66734671045996AgentAddedupdateF8E06312-3A36-4868-8CE5-A6BEFF34A294.200tosearchresult2016.02.0822:08:41.66734941045996AgentAddedupdate2B11F691-8DB6-4985-9B7C-C0481E7556E3.200tosearchresult2016.02.0822:08:41.66735271045996AgentAddedupdateEDE0C184-119B-442F-A6F7-6B014FD64727.200tosearchresult2016.02.0822:08:41.66735581045996AgentAddedupdate19978BC2-2F56-48D0-92A9-C5CA7B04F121.201tosearchresult2016.02.0822:08:41.66735851045996AgentAddedupdateC38BEDE9-86AD-4337-81A4-16E6914980DB.208tosearchresult2016.02.0822:08:41.66759291045996AgentFound15updatesand21categoriesinsearch;evaluatedappl.rulesof757outof1240deployedentities2016.02.0822:08:41.67951721045996Agent*END*FindingupdatesCallerId=DeviceDriverRetrievalClientId=32016.02.0822:08:41.69004311041764ComApi*RESUMED*SearchClientId=DeviceDriverRetrievalClient2016.02.0822:08:41.69185841048992Agent*END*QueueingFindingupdates[CallerId=<<PROCESS>>:DllHost.exeId=5]2016.02.0822:08:41.69289351048992Agent*START*FindingupdatesCallerId=<<PROCESS>>:DllHost.exeId=52016.02.0822:08:41.69289441048992AgentOnline=Yes;Ignoredownloadpriority=No2016.02.0822:08:41.69289501048992AgentCriteria=(IsInstalled=0andIsHidden=0)""
2016.02.08 22:08:41.6928983 104   8992  Agent           ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2016.02.08 22:08:41.6928986 104   8992  Agent           Search Scope = {Machine}
2016.02.08 22:08:41.6929010 104   8992  Agent           Caller SID for Applicability: S-1-5-18
2016.02.08 22:08:41.6929019 104   8992  Agent           RegisterService is set
2016.02.08 22:08:41.6943437 104   8992  Misc            Got 9482F4B4-E343-43B6-B170-9A65BC822C77 redir SecondaryServiceAuth URL: 7971f918-a847-4430-9279-4a52d1efe18d""
2016.02.08 22:08:41.6974711 104   1764  ComApi          Updates found = 15
2016.02.08 22:08:41.6974717 104   1764  ComApi          * END *   Search ClientId = Device Driver Retrieval Client
2016.02.08 22:08:41.6978389 104   1548  ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
2016.02.08 22:08:41.6994860 104   8992  Misc            Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx""
2016.02.08 22:08:42.0066264 104   8992  ProtocolTalker  ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2016.02.08 22:08:42.0066345 104   8992  ProtocolTalker  OK to reuse existing configuration
2016.02.08 22:08:42.0066369 104   8992  ProtocolTalker  Existing cookie is valid, just use it
2016.02.08 22:08:42.9943524 104   8992  WebServices     Auto proxy settings for this web service call.
2016.02.08 22:08:49.8519573 104   8992  ProtocolTalker  PTInfo: syncing with server using normal query
2016.02.08 22:08:51.0387275 104   8992  ProtocolTalker  SyncUpdates round trips: 2
2016.02.08 22:08:51.0472755 104   8992  Driver          Matched driver to device PCI\VEN_8086&DEV_1C18&SUBSYS_844D1043&REV_B5
2016.02.08 22:08:51.0472761 104   8992  Driver          Status: 0x180200a, ProblemNumber: 00000000
2016.02.08 22:08:51.0473455 104   8992  Driver          DrvUtil: {PCI\VEN_8086&DEV_1C18}
2016.02.08 22:08:51.0473899 104   8992  Driver          Matched driver to device PCI\VEN_8086&DEV_0100&SUBSYS_844D1043&REV_09
2016.02.08 22:08:51.0473902 104   8992  Driver          Status: 0x180000a, ProblemNumber: 00000000
2016.02.08 22:08:51.0473977 104   8992  Driver          DrvUtil: {PCI\VEN_8086&DEV_0100}
2016.02.08 22:08:51.0474277 104   8992  Driver          Matched driver to device PCI\VEN_8086&DEV_1C2D&SUBSYS_844D1043&REV_05
2016.02.08 22:08:51.0474280 104   8992  Driver          Status: 0x180200a, ProblemNumber: 00000000
2016.02.08 22:08:51.0474494 104   8992  Driver          DrvUtil: {PCI\VEN_8086&DEV_1C2D}
2016.02.08 22:08:51.0474890 104   8992  Driver          Matched driver to device PCI\VEN_8086&DEV_1C26&SUBSYS_844D1043&REV_05
2016.02.08 22:08:51.0474890 104   8992  Driver          Status: 0x180000a, ProblemNumber: 00000000
2016.02.08 22:08:51.0475007 104   8992  Driver          DrvUtil: {PCI\VEN_8086&DEV_1C26}
2016.02.08 22:08:51.0475256 104   8992  Driver          Matched driver to device PCI\VEN_8086&DEV_0101&SUBSYS_844D1043&REV_09
2016.02.08 22:08:51.0475256 104   8992  Driver          Status: 0x180200a, ProblemNumber: 00000000
2016.02.08 22:08:51.0475520 104   8992  Driver          DrvUtil: {PCI\VEN_8086&DEV_0101}
2016.02.08 22:08:51.0475688 104   8992  Driver          Matched driver to device PCI\VEN_8086&DEV_1C44&SUBSYS_844D1043&REV_05
2016.02.08 22:08:51.0475691 104   8992  Driver          Status: 0x180000a, ProblemNumber: 00000000
2016.02.08 22:08:51.0476033 104   8992  Driver          DrvUtil: {PCI\VEN_8086&DEV_1C44}
2016.02.08 22:08:51.0476097 104   8992  Driver          Matched driver to device ACPI\VEN_INT&DEV_3F0D
2016.02.08 22:08:51.0476100 104   8992  Driver          Status: 0x41802000, ProblemNumber: 00000000
2016.02.08 22:08:51.0476526 104   8992  Driver          DrvUtil: {ACPI\INT3F0D}
2016.02.08 22:08:51.0476658 104   8992  Driver          Matched driver to device PCI\VEN_8086&DEV_1C22&SUBSYS_844D1043&REV_05
2016.02.08 22:08:51.0476661 104   8992  Driver          Status: 0x1802000, ProblemNumber: 00000000
2016.02.08 22:08:51.0477039 104   8992  Driver          DrvUtil: {PCI\VEN_8086&DEV_1C22}
2016.02.08 22:08:51.0477342 104   8992  Driver          Matched driver to device USB\VID_0B05&PID_179C&REV_0001
2016.02.08 22:08:51.0477345 104   8992  Driver          Status: 00000000, ProblemNumber: 00000000
2016.02.08 22:08:51.0477634 104   8992  Driver          DrvUtil: {usb\vid_0b05&pid_179c}
2016.02.08 22:08:51.0477709 104   8992  Driver          Matched driver to device PCI\VEN_8086&DEV_1C1C&SUBSYS_844D1043&REV_B5
2016.02.08 22:08:51.0477712 104   8992  Driver          Status: 0x180200a, ProblemNumber: 00000000
2016.02.08 22:08:51.0478147 104   8992  Driver          DrvUtil: {PCI\VEN_8086&DEV_1C1C}
2016.02.08 22:08:51.0478366 104   8992  Driver          Matched driver to device PCI\VEN_8086&DEV_1C1E&SUBSYS_844D1043&REV_B5
2016.02.08 22:08:51.0478366 104   8992  Driver          Status: 0x180200a, ProblemNumber: 00000000
2016.02.08 22:08:51.0478657 104   8992  Driver          DrvUtil: {PCI\VEN_8086&DEV_1C1E}
2016.02.08 22:08:51.0478756 104   8992  Driver          Matched driver to device PCI\VEN_8086&DEV_1C10&SUBSYS_844D1043&REV_B5
2016.02.08 22:08:51.0478759 104   8992  Driver          Status: 0x180200a, ProblemNumber: 00000000
2016.02.08 22:08:51.0479171 104   8992  Driver          DrvUtil: {PCI\VEN_8086&DEV_1C10}
2016.02.08 22:08:51.0479498 104   8992  Driver          Matched driver to device PCI\VEN_10DE&DEV_13C2&SUBSYS_13C210DE&REV_A1
2016.02.08 22:08:51.0479501 104   8992  Driver          Status: 0x180200a, ProblemNumber: 00000000
2016.02.08 22:08:51.0479921 104   8992  Driver          DrvUtil: {PCI\VEN_10DE&DEV_13C2}
2016.02.08 22:08:51.0480020 104   8992  Driver          Matched driver to device PCI\VEN_10EC&DEV_8168&SUBSYS_84321043&REV_06
2016.02.08 22:08:51.0480020 104   8992  Driver          Status: 0x180200a, ProblemNumber: 00000000
2016.02.08 22:08:51.0480698 104   8992  Driver          DrvUtil: {PCI\VEN_10EC&DEV_8168&SUBSYS_84321043&REV_06}
2016.02.08 22:08:51.0480867 104   8992  Driver          DrvUtil: {usbprint\hewlett-packardhp_la5a02}
2016.02.08 22:08:52.6314830 104   8992  ProtocolTalker  ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL = https://fe2.update.microsoft.com/v6/ClientWebService/client.asmx
2016.02.08 22:08:52.6314848 104   8992  ProtocolTalker  OK to reuse existing configuration
2016.02.08 22:08:52.6314878 104   8992  ProtocolTalker  Existing cookie is valid, just use it
2016.02.08 22:08:52.8183480 104   8992  Agent           Update 5AF4FF91-E9A7-45B3-841F-AE886BB3C658.201 is pruned out due to potential supersedence
2016.02.08 22:08:52.8183543 104   8992  Agent           Added update B176D5A0-9EFC-404F-BEE7-BCD6CAE6226B.200 to search result
2016.02.08 22:08:52.8183558 104   8992  Agent           Update 81E92824-528F-4583-B074-406D9ED8701B.200 is pruned out due to potential supersedence
2016.02.08 22:08:52.8183585 104   8992  Agent           Added update 4A2305D9-E940-48E6-9CE4-D11964F7DC2F.200 to search result
2016.02.08 22:08:52.8183612 104   8992  Agent           Added update 9388C4AD-970E-4D1E-BDF6-20C206192BB1.200 to search result
2016.02.08 22:08:52.8183639 104   8992  Agent           Added update B69DEC14-F236-48A1-AA30-30A5293A54CB.200 to search result
2016.02.08 22:08:52.8183663 104   8992  Agent           Added update DD696945-7B9D-41D4-A8DC-7589DC414CC6.200 to search result
2016.02.08 22:08:52.8183685 104   8992  Agent           Added update 26CCDB78-D852-4EDD-91CF-76956D5EEE63.200 to search result
2016.02.08 22:08:52.8183712 104   8992  Agent           Added update 83F87564-25D9-4044-9A89-781714992321.200 to search result
2016.02.08 22:08:52.8183736 104   8992  Agent           Added update 077DA652-E8B5-4E59-BBB4-79AE56991BF0.200 to search result
2016.02.08 22:08:52.8183817 104   8992  Agent           Added update E80BB0B5-277A-4208-9296-7F16488E409B.200 to search result
2016.02.08 22:08:52.8183844 104   8992  Agent           Added update AF090FC3-1779-4EC8-8C63-8A84C0B3E5FB.200 to search result
2016.02.08 22:08:52.8183868 104   8992  Agent           Added update F8E06312-3A36-4868-8CE5-A6BEFF34A294.200 to search result
2016.02.08 22:08:52.8183889 104   8992  Agent           Added update 2B11F691-8DB6-4985-9B7C-C0481E7556E3.200 to search result
2016.02.08 22:08:52.8183904 104   8992  Agent           Update 95B42BE3-50BA-4AD2-908B-AF3F10304827.201 is pruned out due to potential supersedence
2016.02.08 22:08:52.8183928 104   8992  Agent           Added update EDE0C184-119B-442F-A6F7-6B014FD64727.200 to search result
2016.02.08 22:08:52.8183952 104   8992  Agent           Added update 547D2F41-089B-448F-9265-79579EC92F80.200 to search result
2016.02.08 22:08:52.8183997 104   8992  Agent           Added update 077DB01E-86F1-445A-BEF8-4B5DE97C899E.204 to search result
2016.02.08 22:08:52.8184021 104   8992  Agent           Added update 19978BC2-2F56-48D0-92A9-C5CA7B04F121.201 to search result
2016.02.08 22:08:52.8184066 104   8992  Agent           Added update C38BEDE9-86AD-4337-81A4-16E6914980DB.208 to search result
2016.02.08 22:08:52.8184075 104   8992  Agent           Found 17 updates and 89 categories in search; evaluated appl. rules of 1442 out of 2019 deployed entities
2016.02.08 22:08:52.8287437 104   8992  Agent           * END * Finding updates CallerId = <<PROCESS>>: DllHost.exe  Id = 5
2016.02.08 22:08:52.8385699 8904  8924  ComApi          *RESUMED* Search ClientId = NULL
2016.02.08 22:08:52.8452030 8904  8924  ComApi          Updates found = 17
2016.02.08 22:08:52.8452036 8904  8924  ComApi          * END *   Search ClientId = NULL
2016.02.08 22:08:52.8473686 8904  8928  ComApi          ISusInternal:: DisconnectCall failed, hr=8024000C
2016.02.08 22:09:35.1743632 104   3556  Shared          UpdateNetworkState Ipv6, cNetworkInterfaces = 2.

No log, eu diria que há algumas atualizações a serem instaladas. Mas nenhuma informação porque está falhando. Os logs de eventos são todos normais, não há erros ou avisos de qualquer tipo.

    
por Dalibor Čarapić 08.02.2016 / 22:56

3 respostas

2

A melhor solução para as atualizações do Windows 10 é usar um software de terceiros para instalar e ocultar atualizações.

Não instala nada, é portátil, permite ocultar qualquer atualização, incluindo drivers. Este Software não faz alterações na atualização normal do Windows ou no seu sistema (exceto para as atualizações que você permite que ele instale), mas usa o serviço de atualização do Windows, uma vez que você escondeu suas atualizações e instalou outras que deseja, Serviços e parar o serviço de atualização do Windows e, em seguida, configurá-lo para desativado, ou ele irá instalar as atualizações que você escondeu usando o outro software.

Portanto, mantenha o serviço de atualização do Windows desativado, o minitool irá iniciá-lo automaticamente quando você executá-lo, em seguida, desativá-lo novamente quando terminar usando o minitool.

Aqui está o link de download para o minitool

Originalmente encontrado aqui

    
por 08.02.2016 / 23:47
0

Abra o Painel de controle (área de trabalho), vá para Programas e amp; Recursos, selecione as entradas de tempo de execução do VC ++ 2012, clique em Modificar e selecione o reparo.

Depois disso, instale a atualização do VC ++ novamente e funcione.

    
por 09.02.2016 / 06:13
0

Eu acho que encontrei uma resposta, então estou postando aqui para que possa ajudar alguém que ficou preso pelo monstro horrível e horrível que é o Windows 10. Embora todos afirmem que não é possível controlar o Windows Update, existe uma ferramenta da Microsoft que pode ser usada para desativar as atualizações chamadas "Mostrar ou ocultar atualizações". A ferramenta pode ser encontrada aqui: link A ferramenta deve ser usada para impedir a instalação de drivers defeituosos e parece que isso é o que está acontecendo do meu lado.

Eu executei a ferramenta e desativei o driver HP para a minha impressora, e a atualização agora diz que meu dispositivo está atualizado.

Curiosamente,háváriasoutrasatualizaçõesqueeutambémpossodesabilitar,mas,emboraapareçamnalistadeatualizaçõesdaferramenta"Mostrar ou ocultar atualizações", o Windows Update afirma que não há atualizações.

Atualmente, não tenho ideia do motivo pelo qual o restante da atualização não será instalado.

    
por 08.02.2016 / 23:06