Many Transition from drive PhyRdy para PhyNRdy causando latências no Windows 7?

2

Meu antigo laptop Windows 7 pro sp1 está se tornando lento.
Ele congela aleatoriamente por entre 1 e 3 segundos antes de exibir um menu de contexto, ou ao alternar entre as janelas.

Após longas pesquisas, suspeito que o disco rígido, mas o Windows não relata nenhum erro.
Smartctl mostra-me que o Transição da unidade PhyRdy para conduzir PhyNRdy SATA Phy Event contador está aumentando rapidamente (cerca de uma vez por segundo):

C:\windows\system32>smartctl -l sataphy /dev/sda
smartctl 6.4 2015-06-04 r4109 [i686-w64-mingw32-win7(64)-sp1] (sf-6.4-1)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  4            0  Command failed due to ICRC error
0x0002  4            0  R_ERR response for data FIS
0x0003  4            0  R_ERR response for device-to-host data FIS
0x0004  4            0  R_ERR response for host-to-device data FIS
0x0005  4            0  R_ERR response for non-data FIS
0x0006  4            0  R_ERR response for device-to-host non-data FIS
0x0007  4            0  R_ERR response for host-to-device non-data FIS
0x0008  4            0  Device-to-host non-data FIS retries
0x0009  4        31518  Transition from drive PhyRdy to drive PhyNRdy
[...]

Devo me preocupar com esse alto valor para o Transition from drive PhyRdy para conduzir o contador PhyNRdy ?
(Eu não sei exatamente o que esse contador significa)

Obrigado por qualquer informação.
Mais informações sobre o laptop:
Modelo: HP Probook 4720s
Disco rígido: TOSHIBA MK3261GSYN

Editar: relatório completo para smartctl -x:

smartctl 6.4 2015-06-04 r4109 [i686-w64-mingw32-win7(64)-sp1] (sf-6.4-1)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Family:     Toshiba 2.5" HDD MK..61GSY[N]
Device Model:     TOSHIBA MK3261GSYN
Serial Number:    41H4D37SB
LU WWN Device Id: 5 000039 33a70426b
Firmware Version: MH000C
User Capacity:    320 072 933 376 bytes [320 GB]
Sector Size:      512 bytes logical/physical
Rotation Rate:    7200 rpm
Form Factor:      2.5 inches
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   ATA8-ACS (minor revision not indicated)
SATA Version is:  SATA 2.6, 3.0 Gb/s (current: 3.0 Gb/s)
Local Time is:    Mon Jan 18 15:24:51 2016 PM
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
AAM feature is:   Unavailable
APM level is:     128 (minimum power consumption without standby)
Rd look-ahead is: Enabled
Write cache is:   Enabled
ATA Security is:  Disabled, frozen [SEC2]
Wt Cache Reorder: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x00) Offline data collection activity
                    was never started.
                    Auto Offline Data Collection: Disabled.
Self-test execution status:      (   0) The previous self-test routine completed
                    without error or no self-test has ever 
                    been run.
Total time to complete Offline 
data collection:        (  120) seconds.
Offline data collection
capabilities:            (0x51) SMART execute Offline immediate.
                    No Auto Offline data collection support.
                    Suspend Offline collection upon new
                    command.
                    No Offline surface scan supported.
                    Self-test supported.
                    No Conveyance Self-test supported.
                    Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
                    power-saving mode.
                    Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
                    General Purpose Logging supported.
Short self-test routine 
recommended polling time:    (   2) minutes.
Extended self-test routine
recommended polling time:    (  64) minutes.
SCT capabilities:          (0x003f) SCT Status supported.
                    SCT Error Recovery Control supported.
                    SCT Feature Control supported.
                    SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAGS    VALUE WORST THRESH FAIL RAW_VALUE
  1 Raw_Read_Error_Rate     POSR-K   100   100   050    -    0
  2 Throughput_Performance  POS--K   100   100   050    -    0
  3 Spin_Up_Time            PO---K   100   100   002    -    1252
  4 Start_Stop_Count        -O--CK   100   100   000    -    2132
  5 Reallocated_Sector_Ct   PO--CK   073   073   010    -    563
  7 Seek_Error_Rate         POSR-K   100   100   050    -    0
  8 Seek_Time_Performance   P-S--K   100   100   050    -    0
  9 Power_On_Minutes        -O--CK   071   071   000    -    193h+48m
 10 Spin_Retry_Count        PO--CK   142   100   030    -    0
 12 Power_Cycle_Count       -O--CK   100   100   000    -    2125
183 Runtime_Bad_Block       -O--CK   100   100   001    -    0
184 End-to-End_Error        PO--CK   100   100   097    -    0
185 Unknown_Attribute       -O--CK   100   100   001    -    65535
187 Reported_Uncorrect      -O--CK   100   100   000    -    0
188 Command_Timeout         -O--CK   100   100   000    -    0
189 High_Fly_Writes         -O-RCK   100   100   001    -    0
190 Airflow_Temperature_Cel -O---K   060   050   040    -    40 (Min/Max 14/42)
191 G-Sense_Error_Rate      -O--CK   100   100   000    -    57
192 Power-Off_Retract_Count -O---K   100   100   000    -    983055
193 Load_Cycle_Count        -O--CK   085   085   000    -    151941
196 Reallocated_Event_Count -O--CK   100   100   000    -    59
197 Current_Pending_Sector  -O--CK   100   100   000    -    0
199 UDMA_CRC_Error_Count    -O--CK   200   200   000    -    0
                            ||||||_ K auto-keep
                            |||||__ C event count
                            ||||___ R error rate
                            |||____ S speed/performance
                            ||_____ O updated online
                            |______ P prefailure warning

General Purpose Log Directory Version 1
SMART           Log Directory Version 1 [multi-sector log support]
Address    Access  R/W   Size  Description
0x00       GPL,SL  R/O      1  Log Directory
0x01           SL  R/O      1  Summary SMART error log
0x02           SL  R/O     51  Comprehensive SMART error log
0x03       GPL     R/O     64  Ext. Comprehensive SMART error log
0x06           SL  R/O      1  SMART self-test log
0x07       GPL     R/O      1  Extended self-test log
0x09           SL  R/W      1  Selective self-test log
0x10       GPL     R/O      1  SATA NCQ Queued Error log
0x11       GPL     R/O      1  SATA Phy Event Counters log
0x80-0x9f  GPL,SL  R/W     16  Host vendor specific log
0xe0       GPL,SL  R/W      1  SCT Command/Status
0xe1       GPL,SL  R/W      1  SCT Data Transfer

SMART Extended Comprehensive Error Log Version: 1 (64 sectors)
No Errors Logged

SMART Extended Self-test Log Version: 1 (1 sectors)
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%     11628         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

SCT Status Version:                  2
SCT Version (vendor specific):       1 (0x0001)
SCT Support Level:                   1
Device State:                        Active (0)
Current Temperature:                    41 Celsius
Power Cycle Min/Max Temperature:     14/42 Celsius
Lifetime    Min/Max Temperature:     10/50 Celsius
Under/Over Temperature Limit Count:   0/0

SCT Temperature History Version:     2
Temperature Sampling Period:         1 minute
Temperature Logging Interval:        1 minute
Min/Max recommended Temperature:      0/60 Celsius
Min/Max Temperature Limit:            0/60 Celsius
Temperature History Size (Index):    478 (449)

Index    Estimated Time   Temperature Celsius
 ...    ..( 25 skipped).    ..  *********************
 441    2016-01-18 15:16    40  *********************
 442    2016-01-18 15:17    41  **********************
 443    2016-01-18 15:18    40  *********************
 444    2016-01-18 15:19    40  *********************
 445    2016-01-18 15:20    40  *********************
 446    2016-01-18 15:21    41  **********************
 447    2016-01-18 15:22    40  *********************
 448    2016-01-18 15:23    40  *********************
 449    2016-01-18 15:24    41  **********************

SCT Error Recovery Control:
           Read: Disabled
          Write: Disabled

Device Statistics (GP/SMART Log 0x04) not supported

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  4            0  Command failed due to ICRC error
0x0002  4            0  R_ERR response for data FIS
0x0003  4            0  R_ERR response for device-to-host data FIS
0x0004  4            0  R_ERR response for host-to-device data FIS
0x0005  4            0  R_ERR response for non-data FIS
0x0006  4            0  R_ERR response for device-to-host non-data FIS
0x0007  4            0  R_ERR response for host-to-device non-data FIS
0x0008  4            0  Device-to-host non-data FIS retries
0x0009  4        48982  Transition from drive PhyRdy to drive PhyNRdy
0x000a  4            0  Device-to-host register FISes sent due to a COMRESET
0x000b  4            0  CRC errors within host-to-device FIS
0x000d  4            0  Non-CRC errors within host-to-device FIS
0x000f  4            0  R_ERR response for host-to-device data FIS, CRC
0x0010  4            0  R_ERR response for host-to-device data FIS, non-CRC
0x0012  4            0  R_ERR response for host-to-device non-data FIS, CRC
0x0013  4            0  R_ERR response for host-to-device non-data FIS, non-CRC

Editar 14/04/2016: 3 monthes depois ... Finalmente eu substituí o 320Gb TOSHIBA MK3261GSYN original por um Western Digital 500 Gb WD5000BPKX (eu restaurei as partições originais e sistema, o Windows instalou apenas um novo driver na primeira reinicialização).

Isso resolveu o problema de latência, não tenho mais medo de abrir o Word ou o Visual Studio (embora o índice do Windows não tenha mudado!).

No entanto, o smartctl ainda mostra esse contador "Transição do PhyRdy do drive para o PhyNRdy" aumentando em 2 / segundos.

C:\windows\system32>smartctl -l sataphy /dev/sda
smartctl 6.4 2015-06-04 r4109 [i686-w64-mingw32-win7(64)-sp1] (sf-6.4-1)
Copyright (C) 2002-15, Bruce Allen, Christian Franke, www.smartmontools.org

SATA Phy Event Counters (GP Log 0x11)
ID      Size     Value  Description
0x0001  2            0  Command failed due to ICRC error
0x0002  2            0  R_ERR response for data FIS
0x0003  2            0  R_ERR response for device-to-host data FIS
0x0004  2            0  R_ERR response for host-to-device data FIS
0x0005  2            0  R_ERR response for non-data FIS
0x0006  2            0  R_ERR response for device-to-host non-data FIS
0x0007  2            0  R_ERR response for host-to-device non-data FIS
0x0008  2            0  Device-to-host non-data FIS retries
0x0009  2         8736  Transition from drive PhyRdy to drive PhyNRdy
0x000a  2            2  Device-to-host register FISes sent due to a COMRESET
0x000b  2            0  CRC errors within host-to-device FIS
0x000f  2            0  R_ERR response for host-to-device data FIS, CRC
0x0012  2            0  R_ERR response for host-to-device non-data FIS, CRC
0x8000  4         7019  Vendor specific

Eu desisto, eu não entendo o que exatamente esse contador é, nem o que faz com que ele aumente.

    
por Chris Rob 18.01.2016 / 12:10

1 resposta

1

Este contador em si é bastante inconclusivo, as especificações SATA são pagamentadas, mas as errata definem como:

Identifier 009h The counter with identifier 009h returns the number of times the device transitioned into the PHYRDYn state from the PHYRDY state, including but not limited to asynchronous signal events, power management events, and COMRESET events. If interface power management is enabled, then this counter may be incremented due to interface power management transitions.

Assim, além da perda de erros de sinal no link e da redefinição de todas as transições do estado de trabalho laranja > neste diagrama, é possível aumentar o contador:

Quais e quantos deles ocorrem depende muito da unidade individual e de ambas as configurações de hardware / software. Por exemplo, meu novo SSD com DevSleep aumenta rapidamente o contador, enquanto o antigo e meus HDDs não.

Sua unidade antiga tinha vários outros valores preocupantes, no entanto: Reallocated_Sector_Ct , Power-Off_Retract_Count , Load_Cycle_Count e G-Sense_Error_Rate tudo não parece muito bom, então substituí-lo foi ok.

    
por 09.08.2016 / 02:30