O Adobe Illustrator congela ao verificar o perfil do sistema

Question

Estou tentando instalar o Adobe Illustrator no Windows 7 em execução no Parallels. O instalador inicia, mas fica preso na tela de configuração dizendo "Checking System Profile". Alguma ideia?

    

Answer 1

De acordo com o Adobe KB:

This issue may occur when one of the following conditions are true:

* The Adobe Creative Suite 4 installer cannot launch the user interface for the installer.
* A third-party component is preventing our installer's user interface from launching.
* You are using Windows XP in Normal mode.
* The Windows Installer Service that is included with Windows XP is unregistered or damaged.

Recursos:

O instalador congela durante a verificação do perfil do sistema | CS4