Eu mudei a mainboard, CPU e SSD. Reinstale o Windows 8.1 original a partir de USB e DVD muitas vezes. Tenho placa gráfica externa (Gigabyte GTX650 OC) que testei em outro sistema, também testei apenas em placa gráfica integrada e com outra placa gráfica (MSI N210). RAMs testadas com memtest + mas ainda tenho o seguinte erro. O que pode causar esse erro? Eu tenho dois drives externos USB 3.0 conectados e um WiFi USB. Eu também tenho o antivírus Eset Nod32, o backup Cobian instalado.
Faulting application name: explorer.exe, version: 6.3.9600.17415, time stamp: 0x54503a3a
Faulting module name: Comctl32.dll, version: 6.10.9600.17415, time stamp: 0x5450590a
Exception code: 0xc0000005
Fault offset: 0x0000000000007956
Faulting process ID: 0xeb8
Faulting application start time: 0x01d0b72e28643b26
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\WINDOWS\WinSxS\
amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb
\Comctl32.dll
Report ID: 5311119e-2326-11e5-8258-bc3a290d6513
Faulting package full name:
Faulting package-relative application ID:
Aqui está um arquivo de despejo criado após o acidente do explorer.exe: link
O Visual Studio fornece o seguinte resumo de dump:
Dump Summary
------------
Dump File: explorer.exe.3768.dmp : C:\explorer.exe.3768.dmp
Last Write Time: 5.7.2015 17:58:52
Process Name: explorer.exe : C:\Windows\explorer.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Present
System Information
------------------
OS Version: 6.3.9600
CLR Version(s):
Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
explorer.exe C:\Windows\explorer.exe 6.3.9600.17415
ntdll.dll C:\Windows\System32\ntdll.dll 6.3.9600.17415
kernel32.dll C:\Windows\System32\kernel32.dll 6.3.9600.17415
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.3.9600.17415
apphelp.dll C:\Windows\System32\apphelp.dll 6.3.9600.17415
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.9600.17415
oleaut32.dll C:\Windows\System32\oleaut32.dll 6.3.9600.17415
combase.dll C:\Windows\System32\combase.dll 6.3.9600.17415
powrprof.dll C:\Windows\System32\powrprof.dll 6.3.9600.17415
advapi32.dll C:\Windows\System32\advapi32.dll 6.3.9600.17415
user32.dll C:\Windows\System32\user32.dll 6.3.9600.17415
gdi32.dll C:\Windows\System32\gdi32.dll 6.3.9600.17415
SHCore.dll C:\Windows\System32\SHCore.dll 6.3.9600.17415
shlwapi.dll C:\Windows\System32\shlwapi.dll 6.3.9600.17415
shell32.dll C:\Windows\System32\shell32.dll 6.3.9600.17415
uxtheme.dll C:\Windows\System32\uxtheme.dll 6.3.9600.17415
dwmapi.dll C:\Windows\System32\dwmapi.dll 6.3.9600.17415
twinapi.dll C:\Windows\System32\twinapi.dll 6.3.9600.17415
d3d11.dll C:\Windows\System32\d3d11.dll 6.3.9600.17415
dcomp.dll C:\Windows\System32\dcomp.dll 6.3.9600.17415
sspicli.dll C:\Windows\System32\sspicli.dll 6.3.9600.17415
sechost.dll C:\Windows\System32\sechost.dll 6.3.9600.17415
userenv.dll C:\Windows\System32\userenv.dll 6.3.9600.17415
propsys.dll C:\Windows\System32\propsys.dll 7.0.9600.17415
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.3.9600.17415
slc.dll C:\Windows\System32\slc.dll 6.3.9600.17031
profapi.dll C:\Windows\System32\profapi.dll 6.3.9600.17415
dxgi.dll C:\Windows\System32\dxgi.dll 6.3.9600.17415
sppc.dll C:\Windows\System32\sppc.dll 6.3.9600.17031
imm32.dll C:\Windows\System32\imm32.dll 6.3.9600.17415
msctf.dll C:\Windows\System32\msctf.dll 6.3.9600.17415
kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 6.3.9600.17415
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.3.9600.17415
bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 6.3.9600.17415
ole32.dll C:\Windows\System32\ole32.dll 6.3.9600.17415
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10530.17415
winsta.dll C:\Windows\System32\winsta.dll 6.3.9600.17415
Bcp47Langs.dll C:\Windows\System32\Bcp47Langs.dll 6.3.9600.17415
IDStore.dll C:\Windows\System32\IDStore.dll 6.3.9600.17415
samlib.dll C:\Windows\System32\samlib.dll 6.3.9600.17415
SETTINGSYNCPOLICY.dll C:\Windows\System32\SETTINGSYNCPOLICY.dll 6.3.9600.17415
dui70.dll C:\Windows\System32\dui70.dll 6.3.9600.17415
comctl32.dll C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17415_none_6240486fecbd8abb\comctl32.dll 6.10.9600.17415
duser.dll C:\Windows\System32\duser.dll 6.3.9600.17415
SndVolSSO.DLL C:\Windows\System32\SndVolSSO.DLL 6.3.9600.17415
hid.dll C:\Windows\System32\hid.dll 6.3.9600.17415
MMDevAPI.dll C:\Windows\System32\MMDevAPI.dll 6.3.9600.17415
devobj.dll C:\Windows\System32\devobj.dll 6.3.9600.17415
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 6.3.9600.17415
oleacc.dll C:\Windows\System32\oleacc.dll 7.2.9600.17415
D3D10Warp.dll C:\Windows\System32\D3D10Warp.dll 6.3.9600.17415
twinui.dll C:\Windows\System32\twinui.dll 6.3.9600.17415
twinapi.appcore.dll C:\Windows\System32\twinapi.appcore.dll 6.3.9600.17415
xmllite.dll C:\Windows\System32\xmllite.dll 6.3.9600.17415
Windows.UI.Immersive.dll C:\Windows\System32\Windows.UI.Immersive.dll 6.3.9600.17415
ntmarta.dll C:\Windows\System32\ntmarta.dll 6.3.9600.17415
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.3.9600.17415
rsaenh.dll C:\Windows\System32\rsaenh.dll 6.3.9600.17415
bcrypt.dll C:\Windows\System32\bcrypt.dll 6.3.9600.17415
actxprxy.dll C:\Windows\System32\actxprxy.dll 6.3.9600.17416
windowscodecs.dll C:\Windows\System32\windowscodecs.dll 6.3.9600.17415
explorerframe.dll C:\Windows\System32\explorerframe.dll 6.3.9600.17415
windows.immersiveshell.serviceprovider.dll C:\Windows\System32\windows.immersiveshell.serviceprovider.dll 6.3.9600.17415
wldp.dll C:\Windows\System32\wldp.dll 6.3.9600.17415
wtsapi32.dll C:\Windows\System32\wtsapi32.dll 6.3.9600.17415
PhotoMetadataHandler.dll C:\Windows\System32\PhotoMetadataHandler.dll 6.3.9600.17415
twinui.appcore.dll C:\Windows\System32\twinui.appcore.dll 6.3.9600.17415
wpncore.dll C:\Windows\System32\wpncore.dll 6.3.9600.17415
DWrite.dll C:\Windows\System32\DWrite.dll 6.3.9600.17415
UIAnimation.dll C:\Windows\System32\UIAnimation.dll 6.3.9600.17415
nvwgf2umx.dll C:\Windows\System32\nvwgf2umx.dll 10.18.13.5330
version.dll C:\Windows\System32\version.dll 6.3.9600.17415
psapi.dll C:\Windows\System32\psapi.dll 6.3.9600.17415
wlidprov.dll C:\Windows\System32\wlidprov.dll 6.3.9600.17415
samcli.dll C:\Windows\System32\samcli.dll 6.3.9600.17415
netutils.dll C:\Windows\System32\netutils.dll 6.3.9600.17415
thumbcache.dll C:\Windows\System32\thumbcache.dll 6.3.9600.17415
linkinfo.dll C:\Windows\System32\linkinfo.dll 6.3.9600.17415
urlmon.dll C:\Windows\System32\urlmon.dll 11.0.9600.17416
iertutil.dll C:\Windows\System32\iertutil.dll 11.0.9600.17416
wininet.dll C:\Windows\System32\wininet.dll 11.0.9600.17416
secur32.dll C:\Windows\System32\secur32.dll 6.3.9600.17415
InputSwitch.dll C:\Windows\System32\InputSwitch.dll 6.3.9600.17415
Windows.Networking.Connectivity.dll C:\Windows\System32\Windows.Networking.Connectivity.dll 6.3.9600.17415
lockscreencn.dll C:\Windows\System32\lockscreencn.dll 6.3.9600.17230
d2d1.dll C:\Windows\System32\d2d1.dll 6.3.9600.17415
UIAutomationCore.DLL C:\Windows\System32\UIAutomationCore.DLL 7.2.9600.17415
stobject.dll C:\Windows\System32\stobject.dll 6.3.9600.17415
batmeter.dll C:\Windows\System32\batmeter.dll 6.3.9600.17415
sxs.dll C:\Windows\System32\sxs.dll 6.3.9600.17415
es.dll C:\Windows\System32\es.dll 2001.12.10530.17415
msftedit.dll C:\Windows\System32\msftedit.dll 6.3.9600.17415
msimg32.dll C:\Windows\System32\msimg32.dll 6.3.9600.17415
Windows.Globalization.dll C:\Windows\System32\Windows.Globalization.dll 6.3.9600.17415
globinputhost.dll C:\Windows\System32\globinputhost.dll 6.3.9600.17415
ninput.dll C:\Windows\System32\ninput.dll 6.3.9600.17415
wevtapi.dll C:\Windows\System32\wevtapi.dll 6.3.9600.17415
tiptsf.dll C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll 6.3.9600.17415
atlthunk.dll C:\Windows\System32\atlthunk.dll 6.3.9600.17415
npmproxy.dll C:\Windows\System32\npmproxy.dll 6.3.9600.17415
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 6.3.9600.17415
nsi.dll C:\Windows\System32\nsi.dll 6.3.9600.17415
winnsi.dll C:\Windows\System32\winnsi.dll 6.3.9600.17415
wlanapi.dll C:\Windows\System32\wlanapi.dll 6.3.9600.17415
ntshrui.dll C:\Windows\System32\ntshrui.dll 6.3.9600.17415
prnfldr.dll C:\Windows\System32\prnfldr.dll 6.3.9600.17415
winspool.drv C:\Windows\System32\winspool.drv 6.3.9600.17415
DXP.dll C:\Windows\System32\DXP.dll 6.3.9600.17415
GdiPlus.dll C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.17415_none_932b3b5547500489\GdiPlus.dll 6.3.9600.17415
setupapi.dll C:\Windows\System32\setupapi.dll 6.3.9600.17415
shdocvw.dll C:\Windows\System32\shdocvw.dll 6.3.9600.17415
WinTypes.dll C:\Windows\System32\WinTypes.dll 6.3.9600.17415
srvcli.dll C:\Windows\System32\srvcli.dll 6.3.9600.17415
AudioSes.dll C:\Windows\System32\AudioSes.dll 6.3.9600.17415
netprofm.dll C:\Windows\System32\netprofm.dll 6.3.9600.17415
Actioncenter.dll C:\Windows\System32\Actioncenter.dll 6.3.9600.17415
crypt32.dll C:\Windows\System32\crypt32.dll 6.3.9600.17415
msasn1.dll C:\Windows\System32\msasn1.dll 6.3.9600.17415
cscapi.dll C:\Windows\System32\cscapi.dll 6.3.9600.17415
Syncreg.dll C:\Windows\System32\Syncreg.dll 2007.94.9600.17415
wcmapi.dll C:\Windows\System32\wcmapi.dll 6.3.9600.17415
msiltcfg.dll C:\Windows\System32\msiltcfg.dll 5.0.9600.17415
msi.dll C:\Windows\System32\msi.dll 5.0.9600.17415
wpdshserviceobj.dll C:\Windows\System32\wpdshserviceobj.dll 6.3.9600.17415
PortableDeviceTypes.dll C:\Windows\System32\PortableDeviceTypes.dll 6.3.9600.17415
PortableDeviceApi.dll C:\Windows\System32\PortableDeviceApi.dll 6.3.9600.17415
wintrust.dll C:\Windows\System32\wintrust.dll 6.3.9600.17415
sqmapi.dll C:\Program Files\Windows Portable Devices\sqmapi.dll 6.3.9600.17415
cscui.dll C:\Windows\System32\cscui.dll 6.3.9600.17415
cscdll.dll C:\Windows\System32\cscdll.dll 6.3.9600.17415
AltTab.dll C:\Windows\System32\AltTab.dll 6.3.9600.17415
authui.dll C:\Windows\System32\authui.dll 6.3.9600.17415
NetworkExplorer.dll C:\Windows\System32\NetworkExplorer.dll 6.3.9600.17415
cscobj.dll C:\Windows\System32\cscobj.dll 6.3.9600.17415
DropboxExt64.26.dll C:\Program Files (x86)\Dropbox\Client\DropboxExt64.26.dll 1.0.0.26
pnidui.dll C:\Windows\System32\pnidui.dll 6.3.9600.17415
SettingMonitor.dll C:\Windows\System32\SettingMonitor.dll 6.3.9600.17415
NetworkStatus.dll C:\Windows\System32\NetworkStatus.dll 6.3.9600.17415
EhStorShell.dll C:\Windows\System32\EhStorShell.dll 6.3.9600.17415
wkscli.dll C:\Windows\System32\wkscli.dll 6.3.9600.17415
bthprops.cpl C:\Windows\System32\bthprops.cpl 6.3.9600.17415
BluetoothApis.dll C:\Windows\System32\BluetoothApis.dll 6.3.9600.17415
srchadmin.dll C:\Windows\System32\srchadmin.dll 7.0.9600.17415
provsvc.dll C:\Windows\System32\provsvc.dll 6.3.9600.17415
ws2_32.dll C:\Windows\System32\ws2_32.dll 6.3.9600.17415
MrmCoreR.dll C:\Windows\System32\MrmCoreR.dll 6.3.9600.17416
dhcpcsvc6.DLL C:\Windows\System32\dhcpcsvc6.DLL 6.3.9600.17415
dhcpcsvc.dll C:\Windows\System32\dhcpcsvc.dll 6.3.9600.17415
mssprxy.dll C:\Windows\System32\mssprxy.dll 7.0.9600.17415
SyncCenter.dll C:\Windows\System32\SyncCenter.dll 6.3.9600.17415
imapi2.dll C:\Windows\System32\imapi2.dll 6.3.9600.17415
hgcpl.dll C:\Windows\System32\hgcpl.dll 6.3.9600.17415
Windows.UI.Search.dll C:\Windows\System32\Windows.UI.Search.dll 6.3.9600.17415
wincorlib.DLL C:\Windows\System32\wincorlib.DLL 6.3.9600.17415
WSClient.dll C:\Windows\System32\WSClient.dll 6.3.9600.17415
WSShared.dll C:\Windows\System32\WSShared.dll 6.3.9600.17415
WSSync.dll C:\Windows\System32\WSSync.dll 6.3.9600.17415
wer.dll C:\Windows\System32\wer.dll 6.3.9600.17415
ELSCore.dll C:\Windows\System32\ELSCore.dll 6.3.9600.17415
Windows.UI.dll C:\Windows\System32\Windows.UI.dll 6.3.9600.17415
Windows.UI.Xaml.dll C:\Windows\System32\Windows.UI.Xaml.dll 6.3.9600.17415
searchfolder.dll C:\Windows\System32\searchfolder.dll 6.3.9600.17415
StructuredQuery.dll C:\Windows\System32\StructuredQuery.dll 7.0.9600.17415
msxml6.dll C:\Windows\System32\msxml6.dll 6.30.9600.17415
ieframe.dll C:\Windows\System32\ieframe.dll 11.0.9600.17416
UIRibbonRes.dll C:\Windows\System32\UIRibbonRes.dll 6.3.9600.17415
mpr.dll C:\Windows\System32\mpr.dll 6.3.9600.17415
dlnashext.dll C:\Windows\System32\dlnashext.dll 12.0.9600.17415
DevDispItemProvider.dll C:\Windows\System32\DevDispItemProvider.dll 6.3.9600.17415
winmm.dll C:\Windows\System32\winmm.dll 6.3.9600.17415
WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll 6.3.9600.17415
virtdisk.dll C:\Windows\System32\virtdisk.dll 6.3.9600.17415
fltLib.dll C:\Windows\System32\fltLib.dll 6.3.9600.17415
MSWB7.dll C:\Windows\System32\MSWB7.dll 6.3.9600.17415
WorkFoldersShell.dll C:\Windows\System32\WorkFoldersShell.dll 6.3.9600.17415
SkydriveShell.dll C:\Windows\System32\SkydriveShell.dll 6.3.9600.17416
chartv.dll C:\Windows\System32\chartv.dll 6.3.9600.17415
fzshellext_64.dll C:\Program Files\FileZilla FTP Client\fzshellext_64.dll 3.11.0.2
apprepapi.dll C:\Windows\System32\apprepapi.dll 6.3.9600.17415
tbs.dll C:\Windows\System32\tbs.dll 6.3.9600.17415
pcacli.dll C:\Windows\System32\pcacli.dll 6.3.9600.17415
sfc_os.dll C:\Windows\System32\sfc_os.dll 6.3.9600.17415
IconCodecService.dll C:\Windows\System32\IconCodecService.dll 6.3.9600.17415
RstrtMgr.dll C:\Windows\System32\RstrtMgr.dll 6.3.9600.17415
ncrypt.dll C:\Windows\System32\ncrypt.dll 6.3.9600.17415
ntasn1.dll C:\Windows\System32\ntasn1.dll 6.3.9600.17415
devrtl.dll C:\Windows\System32\devrtl.dll 6.3.9600.17415
mlang.dll C:\Windows\System32\mlang.dll 6.3.9600.17415
shellExt.dll C:\Program Files\ESET\ESET NOD32 Antivirus\shellExt.dll 8.0.312.0
syncui.dll C:\Windows\System32\syncui.dll 6.3.9600.17415
synceng.dll C:\Windows\System32\synceng.dll 6.3.9600.17415
ContextMenuShim64.dll C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat Elements\ContextMenuShim64.dll 11.0.0.379
comdlg32.dll C:\Windows\System32\comdlg32.dll 6.3.9600.17415
7-zip.dll C:\Program Files-Zip-zip.dll 9.35.0.0
wscinterop.dll C:\Windows\System32\wscinterop.dll 6.3.9600.17415
wscapi.dll C:\Windows\System32\wscapi.dll 6.3.9600.17415
wscui.cpl C:\Windows\System32\wscui.cpl 6.3.9600.17415
dpapi.dll C:\Windows\System32\dpapi.dll 6.3.9600.17415
werconcpl.dll C:\Windows\System32\werconcpl.dll 6.3.9600.17415
framedynos.dll C:\Windows\System32\framedynos.dll 6.3.9600.17415
wercplsupport.dll C:\Windows\System32\wercplsupport.dll 6.3.9600.17415
hcproviders.dll C:\Windows\System32\hcproviders.dll 6.3.9600.17415
ieproxy.dll C:\Program Files\Internet Explorer\ieproxy.dll 11.0.9600.17416
UIRibbon.dll C:\Windows\System32\UIRibbon.dll 6.3.9600.17415
sfc.dll C:\Windows\System32\sfc.dll 6.3.9600.16384
PlayToDevice.dll C:\Windows\System32\PlayToDevice.dll 12.0.9600.17415
wpdshext.dll C:\Windows\System32\wpdshext.dll 6.3.9600.17415
EhStorAPI.dll C:\Windows\System32\EhStorAPI.dll 6.3.9600.17415
Atualização: esqueci de mencionar; Às vezes, o computador congela por 10 a 30 segundos durante a inicialização. E então continua normalmente.
A Microsoft disse que eles veem outros relatórios com a mesma assinatura de falha em seus dados de telemetria. Mas não há falhas suficientes que a Microsoft analise mais profundamente a queda.
Você precisa tentar a antiga abordagem de inicialização limpa para desativar todas as ferramentas de terceiros até encontrar a ferramenta que causa o problema:
Como executar uma inicialização limpa no Windows
link
Do seu código de erro de exceção 0xC0000005 , pode haver uma possível infecção de arquivos em seu computador, tente verificar seu BCD e fazer a correção, se necessário
No Windows, abra o CMD como administrador e digite BCDEdit e digite, se o caminho do carregador de inicialização for xOsload.exe , será necessário remover alguns arquivos e reparar o BCD .
OBSERVAÇÃO: você precisará reativar o Windows posteriormente, portanto, certifique-se de ter sua chave do Windows 8.1 à mão.
Boot to Windows Repair - Command
Del D:\Windows\System32\xOsload.exe
Del D:\Windows\System32\xNtKrnl.exe
Del D:\Windows\System32\Drivers\oem-drv64.sys
attrib c:\boot\bcd -h -r -s
ren c:\boot\bcd bcd.old
bootrec /rebuildbcd