Eu tive um problema semelhante. O log de eventos teve centenas de erros na última hora. Acabei de matar o pai da dll com defeito. Provavelmente precisarei reinstalar o programa para uma boa cópia da dll se ela voltar.
Log Name: Application Source: Application Error Date: 12/1/2013 9:03:17 AM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: TV Description: Faulting application name: CLMSServerPDVD13.exe, version: 2.2.0.11406, time stamp: 0x51b0297b Faulting module name: MSVCP71.dll, version: 7.10.3077.0, time stamp: 0x3e77eebb Exception code: 0xc0000005 Fault offset: 0x0002d90d Faulting process id: 0x77b8 Faulting application start time: 0x01ceeeaed9275034 Faulting application path: C:\Program Files (x86)\CyberLink\PowerDVD13\Kernel\DMS\CLMSServerPDVD13.exe Faulting module path: C:\Program Files (x86)\CyberLink\PowerDVD13\Kernel\DMS\MSVCP71.dll Report Id: 16ef8974-5aa2-11e3-80ff-90e6bad417a7