Primeiro, tente uma restauração do sistema.
Se isso não ajudar, esta é uma correção geral para problemas de driver USB
Unplug all USB devices except mouse and keyboard.
Click on Start orb, Type Advanced System settings in the search box and Click on View Advanced System Settings to go there.
Click on Advanced tab, Click on Environment Variables.
Under the window "System variables" Click on New.
Type devmgr_show_nonpresent_devices as the variable name and type 1 as the value.
Click OK 3 times to close the windows.
Click on Start orb, Type Device Manager in the search box and Click on Device Manager in the list to go there.
Click on View, then Show hidden devices.
You will now notice that you have a list of USB devices and that some lines appear to be faded. Uninstall all the faded entries.
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