Atualização do Windows 8.1 sem êxito

Question

Não consigo executar com êxito uma verificação completa usando a atualização do Windows no meu sistema. A verificação está em execução indefinidamente, sem erros e sem tempo limite.

Eu usei a ferramenta de reparo da Microsoft WindowsUpdateDiagnostic.diagcab três vezes e sempre repara os dois pontos a seguir:

• Serviço de registro ausente ou corrompido
• Problemas de instalação das últimas atualizações

Não sei se a reparação é realmente eficaz porque detecta os mesmos erros de cada vez.

Eu tento as atualizações com um script powershell, mas parece que ele também roda indefinidamente. Finalmente eu paro manualmente sem qualquer mensagem dele.

Aqui está o meu log de atualização do Windows:

2015-06-02  10:48:00:597     932    7b0 Misc    ===========  Logging initialized (build: 7.9.9600.16422, tz: +0200)  ===========
2015-06-02  10:48:00:597     932    7b0 Misc      = Process: C:\Windows\system32\svchost.exe
2015-06-02  10:48:00:597     932    7b0 Misc      = Module: c:\windows\system32\wuaueng.dll
2015-06-02  10:48:00:597     932    7b0 Service *************
2015-06-02  10:48:00:597     932    7b0 Service ** START **  Service: Service startup
2015-06-02  10:48:00:597     932    7b0 Service *********
2015-06-02  10:48:02:602     932    7b0 Agent     * WU client version 7.9.9600.16422
2015-06-02  10:48:02:602     932    7b0 Agent     * Base directory: C:\Windows\SoftwareDistribution
2015-06-02  10:48:02:602     932    7b0 Agent     * Access type: No proxy
2015-06-02  10:48:02:602     932    7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
2015-06-02  10:48:02:602     932    7b0 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
2015-06-02  10:48:02:602     932    7b0 Agent     * Network state: Connected
2015-06-02  10:48:02:633     932    7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
2015-06-02  10:48:02:633     932    7b0 Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
2015-06-02  10:48:04:118     932    7b0 Agent   ***********  Agent: Initializing global settings cache  ***********
2015-06-02  10:48:04:118     932    7b0 Agent     * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2015-06-02  10:48:04:118     932    7b0 Agent     * WSUS server: <NULL>
2015-06-02  10:48:04:118     932    7b0 Agent     * WSUS status server: <NULL>
2015-06-02  10:48:04:118     932    7b0 Agent     * Target group: (Unassigned Computers)
2015-06-02  10:48:04:118     932    7b0 Agent     * Windows Update access disabled: No
2015-06-02  10:48:04:165     932    7b0 WuTask  WuTaskManager delay initialize completed successfully..
2015-06-02  10:48:04:633     932    7b0 Report  WARNING: Failed to initialize event uploader for new server {9482F4B4-E343-43B6-B170-9A65BC822C77} with hr = 8024043d.
2015-06-02  10:48:04:633     932    7b0 Report  CWERReporter::Init succeeded
2015-06-02  10:48:04:649     932    7b0 Agent   ***********  Agent: Initializing Windows Update Agent  ***********
2015-06-02  10:48:04:649     932    7b0 DnldMgr Download manager restoring 0 downloads
2015-06-02  10:48:04:649     932    7b0 AU  ###########  AU: Initializing Automatic Updates  ###########
2015-06-02  10:48:04:649     932    7b0 AU  Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2015-06-02  10:48:04:649     932    7b0 AU  AIR Mode is disabled
2015-06-02  10:48:04:649     932    7b0 AU    # Approval type: Scheduled (User preference)
2015-06-02  10:48:04:649     932    7b0 AU    # Auto-install minor updates: Yes (User preference)
2015-06-02  10:48:04:665     932    7b0 AU    # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Scheduled)
2015-06-02  10:48:04:665     932    7b0 AU    # Will interact with non-admins (Non-admins are elevated (User preference))
2015-06-02  10:48:04:665     932    7b0 AU  WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
2015-06-02  10:48:04:680     932    7b0 AU  AU finished delayed initialization
2015-06-02  10:48:04:680     932    7b0 AU  OOBE is in progress, so cannot perform Accelerated Install
2015-06-02  10:48:05:227     932    bec DnldMgr Asking handlers to reconcile their sandboxes
2015-06-02  10:48:05:727     932    7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2015-06-02  10:48:06:775     932    7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2015-06-02  10:48:09:197     932    7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2015-06-02  10:48:09:275     932    7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2015-06-02  10:48:26:995     932    7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2015-06-02  10:48:26:995     932    7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
2015-06-02  10:48:27:136     932    7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
2015-06-02  10:48:27:277     932    7b0 Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2015-06-02  10:50:48:108     932    50c IdleTmr Incremented idle timer priority operation counter to 1
2015-06-02  10:50:55:328     932    974 AU  Triggering AU detection through DetectNow API
2015-06-02  10:50:55:328     932    974 AU  Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2015-06-02  10:50:55:328     932    974 AU  Triggering Online detection (interactive)
2015-06-02  10:50:55:344     932    7b0 AU  Windows OOBE is still in progress. AU deferring detection
2015-06-02  10:50:55:344     932    7b0 AU  WARNING: BeginDetection failed, hr:0x8024a008
2015-06-02  10:50:55:344     932    7b0 AU  All AU searches complete.
2015-06-02  10:50:55:344     932    7b0 AU    # WARNING: Failed to find updates with error code 8024a008
2015-06-02  10:50:55:344     932    7b0 AU  AU setting next detection timeout to 2015-06-02 09:20:55
2015-06-02  10:50:55:359     932    7b0 AU  OOBE is in progress, so cannot perform Accelerated Install
2015-06-02  11:01:18:339     932    7b0 AU  ###########  AU: Uninitializing Automatic Updates  ###########
2015-06-02  11:01:18:340     932    7b0 WuTask  Uninit WU Task Manager
2015-06-02  11:01:18:478     932    7b0 Agent   Sending shutdown notification to client
2015-06-02  11:01:18:479    2456    16cc    Misc    ===========  Logging initialized (build: 7.9.9600.16384, tz: +0200)  ===========
2015-06-02  11:01:18:479    2456    16cc    Misc      = Process: C:\Windows\SysWOW64\sdiagnhost.exe
2015-06-02  11:01:18:479    2456    16cc    Misc      = Module: C:\Windows\SYSTEM32\wuapi.dll
2015-06-02  11:01:18:479    2456    16cc    COMAPI  WARNING: Received service shutdown/self-update notification.
2015-06-02  11:01:18:707     932    7b0 Service *********
2015-06-02  11:01:18:708     932    7b0 Service **  END  **  Service: Service exit [Exit code = 0x240001]
2015-06-02  11:01:18:708     932    7b0 Service *************
2015-06-02  11:01:19:709     932    78c Service *************
2015-06-02  11:01:19:709     932    78c Service ** START **  Service: Service startup
2015-06-02  11:01:19:709     932    78c Service *********
2015-06-02  11:01:19:719     932    78c Agent     * WU client version 7.9.9600.16422
2015-06-02  11:01:19:720     932    78c Agent     * Base directory: C:\Windows\SoftwareDistribution
2015-06-02  11:01:19:720     932    78c Agent     * Access type: No proxy
2015-06-02  11:01:19:720     932    78c Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2015-06-02  11:01:19:720     932    78c Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
2015-06-02  11:01:19:720     932    78c Agent     * Network state: Connected
2015-06-02  11:01:19:726     932    78c Service UpdateNetworkState Ipv6, cNetworkInterfaces = 4.
2015-06-02  11:01:19:726     932    78c Service UpdateNetworkState Ipv4, cNetworkInterfaces = 2.
2015-06-02  11:01:19:753     932    7a4 Agent   ***********  Agent: Initializing global settings cache  ***********
2015-06-02  11:01:19:753     932    7a4 Agent     * Endpoint Provider: 00000000-0000-0000-0000-000000000000
2015-06-02  11:01:19:753     932    7a4 Agent     * WSUS server: <NULL>
2015-06-02  11:01:19:753     932    7a4 Agent     * WSUS status server: <NULL>
2015-06-02  11:01:19:753     932    7a4 Agent     * Target group: (Unassigned Computers)
2015-06-02  11:01:19:753     932    7a4 Agent     * Windows Update access disabled: No
2015-06-02  11:01:19:762     932    7a4 WuTask  WuTaskManager delay initialize completed successfully..
2015-06-02  11:01:19:766     932    7a4 Report  WARNING: Failed to initialize event uploader for new server {9482F4B4-E343-43B6-B170-9A65BC822C77} with hr = 8024043d.
2015-06-02  11:01:19:766     932    7a4 Report  CWERReporter::Init succeeded
2015-06-02  11:01:19:766     932    7a4 Agent   ***********  Agent: Initializing Windows Update Agent  ***********
2015-06-02  11:01:19:766     932    7a4 DnldMgr Download manager restoring 0 downloads
2015-06-02  11:01:19:767     932    7a4 AU  ###########  AU: Initializing Automatic Updates  ###########
2015-06-02  11:01:19:767     932    81c DnldMgr Asking handlers to reconcile their sandboxes
2015-06-02  11:01:19:767     932    7a4 AU  Additional Service {117CAB2D-82B1-4B5A-A08C-4D62DBEE7782} with Approval type {Scheduled} added to AU services list
2015-06-02  11:01:19:804     932    7a4 AU  AIR Mode is disabled
2015-06-02  11:01:19:804     932    7a4 AU    # Approval type: Scheduled (User preference)
2015-06-02  11:01:19:804     932    7a4 AU    # Auto-install minor updates: Yes (User preference)
2015-06-02  11:01:19:804     932    7a4 AU    # ServiceTypeDefault: Service 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 Approval type: (Scheduled)
2015-06-02  11:01:19:804     932    7a4 AU    # Will interact with non-admins (Non-admins are elevated (User preference))
2015-06-02  11:01:19:814     932    7a4 AU  WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80070032
2015-06-02  11:01:19:833     932    7a4 AU  AU finished delayed initialization
2015-06-02  11:01:19:834     932    7a4 AU  OOBE is in progress, so cannot perform Accelerated Install
2015-06-02  11:01:19:852     932    7a4 IdleTmr Incremented idle timer priority operation counter to 1

Posso corrigir isso sem ter que restaurar minha instalação do Windows?

    

Answer 1

Parece que você está tentando executar atualizações do Windows no modo de auditoria ou o OOBE não foi concluído, e é por isso que ele falha.

Encontrei o seguinte no seu log

OOBE do Windows ainda está em andamento. Detecção de adiamento AU.

AVISO: Falha ao localizar atualizações com o código de erro 8024a008

OOBE está em andamento, portanto não pode executar a instalação acelerada.

.

"o sistema operacional não concluiu o OOBE"

Source

Algumas possibilidades de reparar esse problema neste tópico , já que não sabemos por que PC está no modo de auditoria, a solução pode ser uma das muitas.

    

Answer 2

Eu volto para lhe dar a maneira que resolvi meu problema OOBE:

1) Quando tentei usar o utilitário sysprep no meu console, o comando não foi reconhecido, mas consegui usá-lo diretamente de sua pasta "c: \ Windows \ System32 \ Sysprep \ Sysprep.exe \ OOBE \ reboot ".

2) Na reinicialização, meu computador executa a configuração OOBE (eu crio uma conta de usuário local temporária para completá-la) e finalmente bloqueia na última etapa com a tela de finalização.

3) Quando o computador foi bloqueado no script de finalização, eu tenho que usar o atalho de comando "Ctrl + F10" para acessar um terminal.

4) Digite o comando "tasklist" para listar todo o processo em execução com o PID. Deve haver um processo de 2 cmd.exe, aquele sobre o terminal usado atualmente e o segundo usado pelo processo OOBE. Observe o PID (número de 4 dígitos) desse processo de 2 cmd.exe (PID1 e PID2) e digite este comando "taskkill \ PID PID1 \ PID PID2" substituindo PID1 e PID2 pelos valores reais. O OOBE deve terminar e a tela de login deve aparecer.

5) Neste ponto, tudo seria corrigido, verifique o processo de atualizações do Windows e log, se estiver tudo bem, você pode excluir a conta local temporária.

PS: Houve alguns outros problemas nos meus computadores, eu não estava procurando consertá-lo porque não estava bloqueando ou perturbando. Não consegui personalizar o avatar da minha conta ou personalizar a imagem na tela de login. Esses problemas foram resolvidos com a correção OOBE também.