Estou usando o Windows 7 e recebi vários erros de BSOD ao navegar com o chrome ou assistir a vídeos.
Atualizei meu driver da placa gráfica integrada, mas isso não resolveu o problema. Eu corri o Memtest86 + (12 passes) - tudo estava OK, eu também testei os HDDs - não há problema também.
Eu desativei
GPU accelerated compositing no Chrome, mas eu tenho outro BSOD ontem.
GPU Accelerated Canvas 2D
Web page Prerendering
Você pode me ajudar a diagnosticar o problema?
Aqui estão os despejos de memória:
ATUALIZAÇÃO: Eu tentei a sugestão de Anthony Lee, reiniciei o Chrome, reproduzi vídeo HD no youtube e recebi o BSOD novamente. Depois disso, eu tentei assistir o mesmo vídeo no Firefox, o Desktop Window Manager caiu e logo depois disso - outro BSOD.
Aqui está o despejo de memória
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Dump File : 081113-24585-01.dmp
Crash Time : 11.8.2013 г. 16:08:45 ч.
Bug Check String : DRIVER_CORRUPTED_EXPOOL
Bug Check Code : 0x000000c5
Parameter 1 : 0x00000003
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83f657ff
Caused By Driver : NETIO.SYS
Caused By Address : NETIO.SYS+29b29
File Description : Network I/O Subsystem
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16569 (win7_gdr.100408-1504)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+45cab
Stack Address 1 : ntkrnlpa.exe+1227ff
Stack Address 2 : ntkrnlpa.exe+1218aa
Stack Address 3 : NETIO.SYS+5424
Computer Name :
Full Path : C:\Windows\Minidump1113-24585-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 131 072
Dump File Time : 11.8.2013 г. 16:09:45 ч.
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UPDATE 2: Novos erros, assistindo o mesmo vídeo HD no youtube no Chrome. O primeiro é depois de mudar o slot de memória. Eu corri o Prime95 e peguei
FATAL ERROR:Rounding was 0.5, expected less than 0.4.
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Dump File : 081113-20607-01.dmp
Crash Time : 11.8.2013 г. 18:07:15 ч.
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00005003
Parameter 2 : 0xc0802000
Parameter 3 : 0x00002f34
Parameter 4 : 0x03055c68
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+df61c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+df61c
Stack Address 1 : ntkrnlpa.exe+68b6f
Stack Address 2 : ntkrnlpa.exe+8a4f5
Stack Address 3 : ntkrnlpa.exe+45ab8
Computer Name :
Full Path : C:\Windows\Minidump1113-20607-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 154 624
Dump File Time : 11.8.2013 г. 18:08:18 ч.
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Dump File : 081113-22136-01.dmp
Crash Time : 11.8.2013 г. 17:28:33 ч.
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x82bd91ef
Parameter 3 : 0x90de0c38
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+b91ef
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : win32k.sys+b91ef
Stack Address 1 : win32k.sys+843c
Stack Address 2 : win32k.sys+8586
Stack Address 3 : win32k.sys+cc2c0
Computer Name :
Full Path : C:\Windows\Minidump1113-22136-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 131 072
Dump File Time : 11.8.2013 г. 17:37:47 ч.
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ATUALIZAÇÃO 3 Depois de atualizar o NOD32 como @ magicandre1981 sugeriu, eu executei o ESET SysInspector e obtive outro BSOD. Carreguei os novos arquivos .dmp.
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Dump File : 081213-21715-01.dmp
Crash Time : 12.8.2013 г. 11:29:12 ч.
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00041201
Parameter 2 : 0xc0019128
Parameter 3 : 0x4a408847
Parameter 4 : 0x8822e2f0
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+af10d
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+af10d
Stack Address 1 : ntkrnlpa.exe+b0971
Stack Address 2 : ntkrnlpa.exe+a8658
Stack Address 3 : ntkrnlpa.exe+27c3a8
Computer Name :
Full Path : C:\Windows\Minidump1213-21715-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 156 992
Dump File Time : 12.8.2013 г. 11:30:47 ч.
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Dump File : 081013-20670-01.dmp
Crash Time : 10.8.2013 г. 23:17:00 ч.
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x98b8cbb1
Parameter 3 : 0x8f1db9e8
Parameter 4 : 0x8f1db5c0
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+16bb1
File Description : DirectX Graphics MMS
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16755 (win7_gdr.110202-1503)
Processor : 32-bit
Crash Address : dxgmms1.sys+16bb1
Stack Address 1 : dxgmms1.sys+1a20c
Stack Address 2 : dxgmms1.sys+31850
Stack Address 3 : dxgmms1.sys+32141
Computer Name :
Full Path : C:\Windows\Minidump1013-20670-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 135 248
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Dump File : 080313-16816-01.dmp
Crash Time : 3.8.2013 г. 13:29:58 ч.
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x9456bbb1
Parameter 3 : 0x8bf5f9e8
Parameter 4 : 0x8bf5f5c0
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+16bb1
File Description : DirectX Graphics MMS
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16755 (win7_gdr.110202-1503)
Processor : 32-bit
Crash Address : dxgmms1.sys+16bb1
Stack Address 1 : dxgmms1.sys+1a20c
Stack Address 2 : dxgmms1.sys+31850
Stack Address 3 : dxgmms1.sys+32141
Computer Name :
Full Path : C:\Windows\Minidump0313-16816-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 135 248
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Dump File : 072813-21278-01.dmp
Crash Time : 28.7.2013 г. 17:23:26 ч.
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00032349
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x94853dbb
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+2fdbb
File Description : NVIDIA Windows Kernel Mode Driver, Version 307.83
Product Name : NVIDIA Windows Kernel Mode Driver, Version 307.83
Company : NVIDIA Corporation
File Version : 9.18.13.0783
Processor : 32-bit
Crash Address : ntoskrnl.exe+45cab
Stack Address 1 : nvlddmkm.sys+2fdbb
Stack Address 2 : nvlddmkm.sys+108c95
Stack Address 3 : dxgkrnl.sys+1e50
Computer Name :
Full Path : C:\Windows\Minidump2813-21278-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 131 072
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Dump File : 072813-24804-01.dmp
Crash Time : 28.7.2013 г. 16:22:45 ч.
Bug Check String : BAD_POOL_CALLER
Bug Check Code : 0x000000c2
Parameter 1 : 0x00000007
Parameter 2 : 0x00001097
Parameter 3 : 0x0000ab20
Parameter 4 : 0x88b648f0
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+1211b6
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+1211b6
Stack Address 1 : ntkrnlpa.exe+8f1b5
Stack Address 2 : ntkrnlpa.exe+b95aa
Stack Address 3 : ntkrnlpa.exe+2412a0
Computer Name :
Full Path : C:\Windows\Minidump2813-24804-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 131 072
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Dump File : 072713-26660-01.dmp
Crash Time : 27.7.2013 г. 21:21:26 ч.
Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000008e
Parameter 1 : 0xc0000005
Parameter 2 : 0x840522cb
Parameter 3 : 0xabe17c2c
Parameter 4 : 0x00000000
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+2482cb
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+2482cb
Stack Address 1 : ntkrnlpa.exe+249caa
Stack Address 2 : ntkrnlpa.exe+249e22
Stack Address 3 : ntkrnlpa.exe+428ca
Computer Name :
Full Path : C:\Windows\Minidump2713-26660-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 151 136
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Dump File : 071613-17877-01.dmp
Crash Time : 16.7.2013 г. 15:26:15 ч.
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0xedb12e5a
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83eccfa8
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+45cab
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+45cab
Stack Address 1 : ntkrnlpa.exe+7dfa8
Stack Address 2 : ntkrnlpa.exe+8191e
Stack Address 3 : ntkrnlpa.exe+7e399
Computer Name :
Full Path : C:\Windows\Minidump1613-17877-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 131 072
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Dump File : 062913-21996-01.dmp
Crash Time : 29.6.2013 г. 18:32:43 ч.
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x883b8108
Parameter 3 : 0x883b82e0
Parameter 4 : 0x083b8104
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+1211b6
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+1211b6
Stack Address 1 : ntkrnlpa.exe+224428
Stack Address 2 : ntkrnlpa.exe+2241cd
Stack Address 3 : ntkrnlpa.exe+7d320
Computer Name :
Full Path : C:\Windows\Minidump2913-21996-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 131 072
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Dump File : 062813-24819-01.dmp
Crash Time : 28.6.2013 г. 18:04:41 ч.
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 0x0000000d
Parameter 2 : 0x00000000
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+45b89
File Description : NVIDIA Windows Kernel Mode Driver, Version 307.83
Product Name : NVIDIA Windows Kernel Mode Driver, Version 307.83
Company : NVIDIA Corporation
File Version : 9.18.13.0783
Processor : 32-bit
Crash Address : ntkrnlpa.exe+463eb
Stack Address 1 : nvlddmkm.sys+45b89
Stack Address 2 : nvlddmkm.sys+499ea
Stack Address 3 : nvlddmkm.sys+854019
Computer Name :
Full Path : C:\Windows\Minidump2813-24819-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 131 072
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Dump File : 062813-22885-01.dmp
Crash Time : 28.6.2013 г. 13:18:51 ч.
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00005001
Parameter 2 : 0xc0802000
Parameter 3 : 0x00004556
Parameter 4 : 0x0a9f1409
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+df61c
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+df61c
Stack Address 1 : ntkrnlpa.exe+68b6f
Stack Address 2 : ntkrnlpa.exe+8a4f5
Stack Address 3 : ntkrnlpa.exe+45ab8
Computer Name :
Full Path : C:\Windows\Minidump2813-22885-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 131 072
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Dump File : 062513-18220-01.dmp
Crash Time : 25.6.2013 г. 14:25:56 ч.
Bug Check String : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x0000000a
Parameter 1 : 0x1bf242f2
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x83ed0fa8
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+45cab
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+45cab
Stack Address 1 : ntkrnlpa.exe+7dfa8
Stack Address 2 : ntkrnlpa.exe+8191e
Stack Address 3 : ntkrnlpa.exe+7e399
Computer Name :
Full Path : C:\Windows\Minidump2513-18220-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 131 072
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Dump File : 061913-25350-01.dmp
Crash Time : 19.6.2013 г. 19:30:02 ч.
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x95367bb1
Parameter 3 : 0x8f1dc9e8
Parameter 4 : 0x8f1dc5c0
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+16bb1
File Description : DirectX Graphics MMS
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16755 (win7_gdr.110202-1503)
Processor : 32-bit
Crash Address : dxgmms1.sys+16bb1
Stack Address 1 : dxgmms1.sys+1a20c
Stack Address 2 : dxgmms1.sys+31850
Stack Address 3 : dxgmms1.sys+32141
Computer Name :
Full Path : C:\Windows\Minidump1913-25350-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 160 392
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Dump File : 052213-22042-01.dmp
Crash Time : 22.5.2013 г. 08:59:03 ч.
Bug Check String : QUOTA_UNDERFLOW
Bug Check Code : 0x00000021
Parameter 1 : 0x868ebc78
Parameter 2 : 0x00000001
Parameter 3 : 0xfffff030
Parameter 4 : 0xff1cd6a2
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+85d69
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.21163 (win7_ldr.120305-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+85d69
Stack Address 1 : ntkrnlpa.exe+c18ae
Stack Address 2 : ntkrnlpa.exe+26d6ff
Stack Address 3 : ntkrnlpa.exe+a7daa
Computer Name :
Full Path : C:\Windows\Minidump2213-22042-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7600
Dump File Size : 160 216
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ok, os tempos de RAM estão ok. Portanto, não é problema de RAM. A partir dos lixões, vejo que você usa o Windows 7 RTM em um nível de patch a partir de junho de 2012. Em abril de 2013, o MS parou de lançar as Atualizações para o Win7 RTM. Então instale o Windows 7 Sp1 para obter atualizações mais recentes que também corrija erros.
Tags google-chrome windows-7 memory bsod