Tenho recebido BSODs nos últimos meses desde uma atualização específica do Windows. Não foi possível descobrir o que está causando isso, não importa o quê, tendo tentado BIOS e drivers atualizados, bem como o Memtest, sfc /scannow
, dism /restorehealth
e chkdsk
- as BSODs continuam acontecendo.
Recentemente, consegui fazer isso entrar em qualquer jogo (Dota 2, Destiny 2, Terra-média: Shadow of War) e ele mostraria um BSOD diferente a cada vez com 0x1A MEMORY_MANAGEMENT
acontecendo a maioria. Outros códigos que recebi incluem 0x109 CRITICAL_STRUCTURE_CORRUPTION
, 0x1C7 STORE_DATA_STRUCTURE_CORRUPTION
, 0x50 PAGE_FAULT_IN_NONPAGED_AREA
e 0xEF CRITICAL_PROCESS_DIED
. No entanto, após a reinicialização, eu não obtenho mais BSODs até que eu desligue manualmente o sistema.
Eu baixei o depurador, mas não tenho idéia do que está acontecendo, então qualquer ajuda seria muito apreciada.
Aqui está minha especificação:
Microsoft (R) Windows Debugger Version 10.0.15063.468 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\debug*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\debug*http://msdl.microsoft.com/download/symbols
Executable search path is:
No .natvis files found at C:\Program Files (x86)\Windows Kits\Debuggers\x64\Visualizers.
No .natvis files found at C:\Users\ULTIMATE\AppData\Local\Dbg\Visualizers.
Windows 10 Kernel Version 16299 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 16299.15.amd64fre.rs3_release.170928-1534
Machine Name:
Kernel base = 0xfffff801'd9084000 PsLoadedModuleList = 0xfffff801'd93e5fd0
Debug session time: Sat Oct 28 12:20:48.690 2017 (UTC + 8:00)
System Uptime: 0 days 14:45:01.331
Loading Kernel Symbols
...............................................................
................................................................
...........................................................
Loading User Symbols
PEB address is NULL !
Loading unloaded module list
..........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1C7, {1, ffffd60f7b570000, bd2d5e4a, 211a25}
Probably caused by : ntkrnlmp.exe ( nt!SmHpBufferProtectEx+ea )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
STORE_DATA_STRUCTURE_CORRUPTION (1c7)
The store component detected a corruption in its data structures.
Arguments:
Arg1: 0000000000000001, Corruption ID.
Arg2: ffffd60f7b570000
Arg3: 00000000bd2d5e4a
Arg4: 0000000000211a25
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 16299.15.amd64fre.rs3_release.170928-1534
SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.
SYSTEM_PRODUCT_NAME: H170-D3H
SYSTEM_SKU: Default string
SYSTEM_VERSION: Default string
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: F23a
BIOS_DATE: 07/04/2017
BASEBOARD_MANUFACTURER: Gigabyte Technology Co., Ltd.
BASEBOARD_PRODUCT: H170-D3H-CF
BASEBOARD_VERSION: x.x
DUMP_TYPE: 1
BUGCHECK_P1: 1
BUGCHECK_P2: ffffd60f7b570000
BUGCHECK_P3: bd2d5e4a
BUGCHECK_P4: 211a25
CPU_COUNT: 4
CPU_MHZ: cf0
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 5e
CPU_STEPPING: 3
CPU_MICROCODE: 6,5e,3,0 (F,M,S,R) SIG: BA'00000000 (cache) BA'00000000 (init)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x1C7
PROCESS_NAME: MemCompression
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: THE-BEAST
ANALYSIS_SESSION_TIME: 10-28-2017 12:23:47.0247
ANALYSIS_VERSION: 10.0.15063.468 amd64fre
EXCEPTION_RECORD: ffff896b07bea0a8 -- (.exr 0xffff896b07bea0a8)
ExceptionAddress: 8a000002cc69a121
ExceptionCode: d7b98963
ExceptionFlags: 8a000002
NumberParameters: -143017629
Parameter[0]: 8a000002f5e6e963
Parameter[1]: 8a000002e489c963
Parameter[2]: 8a00000305b9d121
Parameter[3]: 8a000002dfe5e963
Parameter[4]: 8a000002f6d9e963
Parameter[5]: 8a000002f029f121
Parameter[6]: 003d222600000000
Parameter[7]: 8a000002fa371121
Parameter[8]: 003d422c00000000
Parameter[9]: 003d55b000000000
Parameter[10]: 003d55b000000000
Parameter[11]: 0a000001529d8963
Parameter[12]: 0a0000016c9d7963
Parameter[13]: 0a000002de2d6963
Parameter[14]: 0a000001a48d5963
LAST_CONTROL_TRANSFER: from fffff801d92ed9d6 to fffff801d91e7960
STACK_TEXT:
ffff820a'76cf6608 fffff801'd92ed9d6 : 00000000'000001c7 00000000'00000001 ffffd60f'7b570000 00000000'bd2d5e4a : nt!KeBugCheckEx
ffff820a'76cf6610 fffff801'd92080e6 : 00000000'00211a25 00000000'00000075 00000000'00000002 fffff801'd9007d5f : nt!SmHpBufferProtectEx+0xea
ffff820a'76cf6670 fffff801'd92e5244 : ffff820a'76cf6750 ffff820a'76cf7ae0 00000000'00000001 fffff801'd909e7db : nt!SmHpChunkHeapProtect+0x179bc2
ffff820a'76cf66a0 fffff801'd91f82b3 : ffffd60f'50de0000 ffff820a'76cf6750 00000000'00000001 00000000'00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStUnhandledExceptionFilter+0x50
ffff820a'76cf66f0 fffff801'd91c623f : ffff820a'00000003 00000000'00000000 ffff820a'76cf1000 ffff820a'76cf8000 : nt!'SMKM_STORE<SM_TRAITS>::SmStWorkerThread'::'1'::filt$0+0x1b
ffff820a'76cf6720 fffff801'd91ee10d : 00000000'00000000 ffff820a'76cf68c0 ffff820a'76cf7698 00000000'0000002f : nt!_C_specific_handler+0x9f
ffff820a'76cf6790 fffff801'd909ed70 : 00000000'0000000b ffff820a'76cf7698 00000000'00000003 00000000'00000003 : nt!RtlpExecuteHandlerForException+0xd
ffff820a'76cf67c0 fffff801'd909f8f4 : ffff820a'76cf7698 ffff820a'76cf73e0 ffff820a'76cf7698 ffff820a'76cf7698 : nt!RtlDispatchException+0x430
ffff820a'76cf6eb0 fffff801'd91f32ce : ffff896b'07bea0a8 0000007f'ffffff11 ffff896b'07bea0b0 fffff801'd929eab5 : nt!KiDispatchException+0x144
ffff820a'76cf7560 fffff801'd91f2630 : ffff8944'b583df50 fffff801'd912f79c ffff8944'a2512d60 fffff801'd9093ebe : nt!KiExceptionDispatch+0xce
ffff820a'76cf7740 fffff801'd92e973d : ffffd60f'50de00e8 00000000'00023844 ffffd60f'00023844 00000000'00017426 : nt!KiRaiseAssertion+0xf0
ffff820a'76cf78d0 fffff801'd92e9b0b : 00000000'20022c54 ffff820a'76cf7969 ffffd60f'50de0050 00000000'00000000 : nt!ST_STORE<SM_TRAITS>::StDmPageRecordRemove+0xe1
ffff820a'76cf7900 fffff801'd92ed1ca : 00000000'00000000 ffffd60f'5b401de0 00000000'00000000 fffff801'd908e713 : nt!ST_STORE<SM_TRAITS>::StDmPageRemove+0x2eb
ffff820a'76cf79d0 fffff801'd9209894 : ffffd60f'50de0000 ffff820a'76cf7a98 00000000'00000001 ffffd60f'50dd9700 : nt!ST_STORE<SM_TRAITS>::StWorkItemProcess+0x386
ffff820a'76cf7a20 fffff801'd9092b51 : fffff801'00000000 fffff801'00000000 00000000'00000000 00000000'00000000 : nt!SMKM_STORE<SM_TRAITS>::SmStWorker+0x176d34
ffff820a'76cf7ae0 fffff801'd91674e7 : ffffd60f'50de0000 fffff801'd91ece55 fffff801'd7d60180 000000ed'bd9bbfff : nt!SMKM_STORE<SM_TRAITS>::SmStWorkerThread+0x11
ffff820a'76cf7b10 fffff801'd91ecef6 : fffff801'd7d60180 ffffd60f'50dd9700 fffff801'd91674a0 00000000'00000000 : nt!PspSystemThreadStartup+0x47
ffff820a'76cf7b60 00000000'00000000 : ffff820a'76cf8000 ffff820a'76cf1000 00000000'00000000 00000000'00000000 : nt!KiStartSystemThread+0x16
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: c70cfbc105f0d66aefd4832b6aa25df0b27b8ce8
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 8c4e2c6a5688dafbdb17d0cab88b0963f383d642
THREAD_SHA1_HASH_MOD: 82d14546c43bd06881f781d6d197c4c7f7ceb9cb
FOLLOWUP_IP:
nt!SmHpBufferProtectEx+ea
fffff801'd92ed9d6 cc int 3
FAULT_INSTR_CODE: f78440cc
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!SmHpBufferProtectEx+ea
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 59dc593b
BUCKET_ID_FUNC_OFFSET: ea
FAILURE_BUCKET_ID: 0x1C7_nt!SmHpBufferProtectEx
BUCKET_ID: 0x1C7_nt!SmHpBufferProtectEx
PRIMARY_PROBLEM_CLASS: 0x1C7_nt!SmHpBufferProtectEx
TARGET_TIME: 2017-10-28T04:20:48.000Z
OSBUILD: 16299
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2017-10-10 13:23:07
BUILDDATESTAMP_STR: 170928-1534
BUILDLAB_STR: rs3_release
BUILDOSVER_STR: 10.0.16299.15.amd64fre.rs3_release.170928-1534
ANALYSIS_SESSION_ELAPSED_TIME: 462
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x1c7_nt!smhpbufferprotectex
FAILURE_ID_HASH: {b5c78eab-51f4-1aa4-db01-375266dd7c78}
Followup: MachineOwner
---------
e um mini despejo
Microsoft (R) Windows Debugger Version 10.0.15063.468 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\Minidump2817-30687-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\debug*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\debug*http://msdl.microsoft.com/download/symbols
Executable search path is:
No .natvis files found at C:\Program Files (x86)\Windows Kits\Debuggers\x64\Visualizers.
No .natvis files found at C:\Users\ULTIMATE\AppData\Local\Dbg\Visualizers.
Windows 10 Kernel Version 16299 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 16299.15.amd64fre.rs3_release.170928-1534
Machine Name:
Kernel base = 0xfffff801'd9084000 PsLoadedModuleList = 0xfffff801'd93e5fd0
Debug session time: Sat Oct 28 12:20:48.690 2017 (UTC + 8:00)
System Uptime: 0 days 14:45:01.331
Loading Kernel Symbols
...............................................................
................................................................
...........................................................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1C7, {1, ffffd60f7b570000, bd2d5e4a, 211a25}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : ntkrnlmp.exe ( nt!SmHpBufferProtectEx+ea )
Followup: MachineOwner
Tags bsod windows-10-v1709