Tela Azul: Driver_Irql_not_less_or_Equal e System_Service_Exception

Question

As duas telas azuis a seguir ocorreram no meu computador recentemente. Ambos exibiram duas mensagens diferentes:

1) Driver_Irql_not_less_or_Equal 2) System_Service_exception

Após o primeiro, foi executado um antivírus e um anti-malware, mas ocorreu a segunda tela azul (SO: Windows 7 Ultimate Service Pack 1).

Verifiquei vários sites, mas ainda não encontrei uma solução.

    

Answer 1

O netw5s64.sys é um driver Intel Wifi. Então, pegue o driver mais recente da Intel e veja se isso corrige isso.

O novo despejo mostra que ele pode ser causado pelo Avast (aswSnx.sys):

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002f59990, Address of the instruction which caused the bugcheck
Arg3: fffff8800b568130, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - Die Anweisung in 0x%08lx verweist auf Speicher 0x%08lx. Der Vorgang %s konnte nicht im Speicher durchgef hrt werden.

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

LAST_CONTROL_TRANSFER:  from fffff80002f2043a to fffff80002f59990

STACK_TEXT:  
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiSystemServiceHandler
nt!RtlpExecuteHandlerForException
nt!RtlDispatchException
nt!KiDispatchException
nt!KiExceptionDispatch
nt!KiPageFault
nt!RtlCompareUnicodeStrings
nt!RtlCompareUnicodeString
aswSnx
0x0


IMAGE_NAME:  aswSnx.sys

FAILURE_BUCKET_ID:  X64_0x3B_aswSnx+2cb3a

BUCKET_ID:  X64_0x3B_aswSnx+2cb3a

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x3b_aswsnx+2cb3a

    Loaded symbol image file: aswSnx.sys
    Image path: \??\C:\Windows\system32\drivers\aswSnx.sys
    Image name: aswSnx.sys
    Timestamp:        Mon Oct 14 19:01:10 2013