Frequet BSOD, serviço do sistema, exceções WHEA e KMODE

0

Tenho tido BSODs frequentes com códigos diferentes. Os tempos e as razões para o BSOD são inconsistentes. Às vezes, posso assistir a vídeos por horas livres e, em seguida, ele irá travar enquanto navega na web. Eu consigo fazer o login a partir da inicialização e depois travar imediatamente. Inicie um videogame e depois trave. Eu fiz alguns testes de estresse e superaquecimento não parece ser um problema. Abaixo está um link para cerca de uma semana de minidumps.

link

Eu removi minha placa de som e desinstalei os drivers. Atualizei os drivers da minha placa gráfica do site do fabricante. Eu também não faço overclock. Eu usei a tela azul e whocrashed para ver se eu poderia descobrir o que está acontecendo, mas eu bati em uma parede. Também fiz alguns testes de verificação e assim que obtenho o resultado e corrijo / removo o driver, recebo outro por outro motivo.

  • Sistema Operacional

    • Windows 10 Pro de 64 bits
  • CPU

    • AMD FX-8350 24 ° C
    • Tecnologia Vishera 32nm
  • RAM

    • 8,00 GB DDR3 de canal duplo @ 577 MHz (11-11-11-28)
  • Placa-mãe

    • ASUSTeK COMPUTER INC. M5A99FX PRO R2.0 (soquete 942) 32 ° C
  • Gráficos

    • S27D390 (1920x1080 @ 60Hz)
    • 4095MB NVIDIA GeForce GTX 970 (Gigabyte) 41 ° C
  • Armazenamento

    • 931GB TOSHIBA MKNSSDRE1TB (SSD) 35 ° C
  • Unidades Óticas

    • HL-DT-ST BD-RE WH14NS40
  • Áudio

    • Dispositivo de Áudio Virtual NVIDIA (Wave Extensible) (WDM)

Qualquer ajuda é muito apreciada.

    
por Kluchoglob 12.11.2017 / 06:33

1 resposta

0

Analisando o despejo mostra isso:

o último dump mostra falhas de cache da CPU durante a leitura de dados (leitura de dados):

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffaf09152f0028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bc800020, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000120139, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10.0.15063.674 (WinBuild.160101.0800)

SYSTEM_MANUFACTURER:  To be filled by O.E.M.

SYSTEM_PRODUCT_NAME:  To be filled by O.E.M.

SYSTEM_SKU:  SKU

SYSTEM_VERSION:  To be filled by O.E.M.

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  2501

BIOS_DATE:  04/07/2014

BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.

BASEBOARD_PRODUCT:  M5A99FX PRO R2.0

BASEBOARD_VERSION:  Rev 1.xx

DUMP_TYPE:  2

BUGCHECK_P1: 0

BUGCHECK_P2: ffffaf09152f0028

BUGCHECK_P3: bc800020

BUGCHECK_P4: 120139

BUGCHECK_STR:  0x124_AuthenticAMD

CPU_COUNT: 8

CPU_MHZ: 10ee

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 2

CPU_STEPPING: 0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

CURRENT_IRQL:  0

STACK_TEXT:
00 nt!KeBugCheckEx
01 hal!HalBugCheckSystem
02 nt!WheaReportHwError
03 hal!HalpMcaReportError
04 hal!HalpMceHandlerCore
05 hal!HalpMceHandler
06 hal!HalHandleMcheck
07 nt!KxMcheckAbort
08 nt!KiMcheckAbort
09 0x0

IMAGE_NAME:  AuthenticAMD

FAILURE_ID_HASH_STRING:  km:0x124_authenticamd_processor_cache

FAILURE_ID_HASH:  {b533751b-676e-7546-bcdc-24e6c40d0064}

---------

4: kd> !errrec ffffaf09152f0028
===============================================================================
Common Platform Error Record @ ffffaf09152f0028
-------------------------------------------------------------------------------
Record Id     : 01d35b71dafae7f3
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 11/12/2017 5:00:03 (UTC)
Flags         : 0x00000000

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffaf09152f00a8
Section       @ ffffaf09152f0180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Data Read
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000600f20
Processor ID  : 0x0000000000000004

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffaf09152f00f0
Section       @ ffffaf09152f0240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000004
CPU Id        : 20 0f 60 00 00 08 08 04 - 0b 32 98 3e ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ ffffaf09152f0240

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffaf09152f0138
Section       @ ffffaf09152f02c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : GCACHEL1_DRD_ERR (Proc 4 Bank 0)
  Status      : 0xbc80002000120139
  Address     : 0x0000000000000003
  Misc.       : 0xc00a0fff00000000

isso pode ser uma CPU ruim. Execute um teste de carga como o Prime95 para verificar os problemas da CPU.

Um dump diferente mostra uma falha acionada por Driver Verifier para o driver cthdb.sys (driver Soundblaster Audio)

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
A device driver attempting to corrupt the system has been caught.  This is
because the driver was specified in the registry as being suspect (by the
administrator) and the kernel has enabled substantial checking of this driver.
If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
be among the most commonly seen crashes.
Arguments:
Arg1: 0000000000002000, Code Integrity Issue: The caller specified an executable pool type. (Expected: NonPagedPoolNx)
Arg2: fffff80a67d41021, The address in the driver's code where the error was detected.
Arg3: 0000000000000000, Pool Type.
Arg4: 00000000746c6946, Pool Tag (if provided).

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for cthdb.sys
*** ERROR: Module load completed but symbols could not be loaded for cthdb.sys

DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING:  10.0.15063.674 (WinBuild.160101.0800)

DUMP_TYPE:  2

BUGCHECK_P1: 2000

BUGCHECK_P2: fffff80a67d41021

BUGCHECK_P3: 0

BUGCHECK_P4: 746c6946

BUGCHECK_STR:  0xc4_2000

CPU_COUNT: 8

CPU_MHZ: 10ee

CPU_VENDOR:  AuthenticAMD

CPU_FAMILY: 15

CPU_MODEL: 2

CPU_STEPPING: 0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

STACK_TEXT:  
00 nt!KeBugCheckEx
01 nt!VerifierBugCheckIfAppropriate
02 nt!VfReportIssueWithOptions
03 nt!VfCheckPoolType
04 nt!VerifierExAllocatePoolEx
05 cthdb


FOLLOWUP_IP: 
cthdb+1021
fffff80a'67d41021 483bc3          cmp     rax,rbx

FAULT_INSTR_CODE:  74c33b48

IMAGE_NAME:  cthdb.sys

FAILURE_BUCKET_ID:  0xc4_2000_VRF_cthdb!unknown_function

BUCKET_ID:  0xc4_2000_VRF_cthdb!unknown_function

FAILURE_ID_HASH_STRING:  km:0xc4_2000_vrf_cthdb!unknown_function

---------

6: kd> lmvm cthdb
Browse full module list
start             end                 module name
fffff80a'67d40000 fffff80a'67d4b000   cthdb    T (no symbols)           
    Loaded symbol image file: cthdb.sys
    Image path: \SystemRoot\system32\DRIVERS\cthdb.sys
    Image name: cthdb.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Jun 18 08:14:10 2015 (558261B2)
    CheckSum:         00015CDC
    ImageSize:        0000B000

Atualize o driver de som e desabilitar o Verificador de Driver .

    
por 12.11.2017 / 09:44