erro sysprep no Windows 10: não é possível generalizar a instalação porque o Holograms_1.0.0.0_neutral_ não pode ser removido mas não existe

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Estou executando o windows 10 Professional, V 1703, build 15063.483. Esta não é uma máquina virtual.

Estou tentando executar sysprep.exe para preparar este sistema operacional para transplante em um novo chassi.

Como mostrado abaixo, sysprep é interrompido com um erro sobre Package Holograms_1.0.0.0_neutral__cw5n1h2txyewy was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image. .

Eu li este artigo da microsoft que corrige esse erro.

Esse artigo recomenda uma série de comandos do PowerShell para remover à força o ato mal-comportado. No entanto, quando executo Get-AppxPackage -AllUser | Where PublisherId -eq 8wekyb3d8bbwe | Format-List -Property PackageFullName,PackageUserInformation , Holograms_1.0.0.0_neutral__cw5n1h2txyewy não aparece na lista , não posso removê-lo.

Executando regedit.exe e pesquisando a string Holograms , vejo algumas chaves em Computer\HKEY_CLASSES_ROOT\ActivatableClasses\CLSID\{9673ECB9-5770-42FB-8E65-841A76DD4DC4} e Computer\HKEY_CLASSES_ROOT\ActivatableClasses\Package\Holograms_1.0.0.0_neutral__cw5n1h2txyewy e Computer\HKEY_CLASSES_ROOT\Extensions\ContractId\Windows.Launch\PackageId\Holograms_1.0.0.0_neutral__cw5n1h2txyewy , mas as tentativas de fazer backup do registro e excluir as chaves falham na exclusão principal.

Holograms não está listado nos meus programas instalados.

setuperr.log :

2017-07-21 15:13:00, Error                 SYSPRP Package Holograms_1.0.0.0_neutral__cw5n1h2txyewy was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image.

2017-07-21 15:13:00, Error                 SYSPRP Failed to remove apps for the current user: 0x80073cf2.

2017-07-21 15:13:00, Error                 SYSPRP Exit code of RemoveAllApps thread was 0x3cf2.

2017-07-21 15:13:00, Error      [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'SysprepGeneralizeValidate' from C:\Windows\System32\AppxSysprep.dll; dwRet = 0x3cf2
2017-07-21 15:13:00, Error                 SYSPRP SysprepSession::Validate: Error in validating actions from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml; dwRet = 0x3cf2
2017-07-21 15:13:00, Error                 SYSPRP RunPlatformActions:Failed while validating SysprepSession actions; dwRet = 0x3cf2
2017-07-21 15:13:00, Error      [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x3cf2
2017-07-21 15:13:00, Error      [0x0f00d8] SYSPRP WinMain:Hit failure while pre-validate sysprep generalize internal providers; hr = 0x80073cf2

setupact.log :

2017-07-21 15:12:54, Info                  SYSPRP ========================================================
2017-07-21 15:12:54, Info                  SYSPRP ===          Beginning of a new sysprep run          ===
2017-07-21 15:12:54, Info                  SYSPRP ========================================================
2017-07-21 15:12:54, Info       [0x0f004d] SYSPRP The time is now 2017-07-21 15:12:54
2017-07-21 15:12:54, Info       [0x0f004e] SYSPRP Initialized SysPrep log at C:\WINDOWS\System32\Sysprep\Panther
2017-07-21 15:12:54, Info       [0x0f0054] SYSPRP ValidatePrivileges:User has required privileges to sysprep machine
2017-07-21 15:12:54, Info       [0x0f007e] SYSPRP FCreateTagFile:Tag file C:\WINDOWS\System32\Sysprep\Sysprep_succeeded.tag does not already exist, no need to delete anything
2017-07-21 15:12:54, Info       [0x0f003d] SYSPRP WinMain:Displaying dialog box for user to choose sysprep mode...
2017-07-21 15:12:59, Info       [0x0f00d7] SYSPRP WinMain:Pre-validing 'cleanup' internal providers.
2017-07-21 15:12:59, Info                  SYSPRP RunExternalDlls:Running platform actions specified in action file for phase 3
2017-07-21 15:12:59, Info       [0x0f00ba] SYSPRP SysprepSession::CreateSession: Successfully created instance with mount path C:, action file C:\Windows\System32\Sysprep\ActionFiles\Cleanup.xml, and mode <null>
2017-07-21 15:12:59, Info                  SYSPRP SysprepSession::Validate: Beginning action execution from C:\Windows\System32\Sysprep\ActionFiles\Cleanup.xml
2017-07-21 15:12:59, Info                  SYSPRP ActionPlatform::GetStringValue: Getting REG_SZ value SysprepMode under key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep
2017-07-21 15:12:59, Info                  SYSPRP ActionPlatform::GetValue: Getting value SysprepMode under key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep
2017-07-21 15:12:59, Warning               SYSPRP ActionPlatform::GetValue: Error from RegQueryValueEx on value SysprepMode under key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep; dwRet = 0x2
2017-07-21 15:12:59, Info                  SYSPRP SysprepSession::CreateXPathForSelection: Sysprep mode in registry is <null>
2017-07-21 15:12:59, Info                  SYSPRP ActionPlatform::GetStringValue: Getting REG_SZ value PROCESSOR_ARCHITECTURE under key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment
2017-07-21 15:12:59, Info                  SYSPRP ActionPlatform::GetValue: Getting value PROCESSOR_ARCHITECTURE under key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment
2017-07-21 15:12:59, Info                  SYSPRP SysprepSession::CreateXPathForSelection: Processor architecture in registry is AMD64
2017-07-21 15:12:59, Info       [0x0f0080] SYSPRP ActionPlatform::LaunchModule: Found 'Sysprep_Clean_Validate_Opk' in C:\Windows\System32\spopk.dll; executing it
2017-07-21 15:13:00, Info       [0x0f0081] SYSPRP ActionPlatform::LaunchModule: Successfully executed 'Sysprep_Clean_Validate_Opk' from C:\Windows\System32\spopk.dll without error
2017-07-21 15:13:00, Info       [0x0f00d7] SYSPRP WinMain:Pre-validing 'generalize' internal providers.
2017-07-21 15:13:00, Info                  SYSPRP RunExternalDlls:Running platform actions specified in action file for phase 1
2017-07-21 15:13:00, Info       [0x0f00ba] SYSPRP SysprepSession::CreateSession: Successfully created instance with mount path C:, action file C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml, and mode <null>
2017-07-21 15:13:00, Info                  SYSPRP SysprepSession::Validate: Beginning action execution from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml
2017-07-21 15:13:00, Info                  SYSPRP ActionPlatform::GetStringValue: Getting REG_SZ value SysprepMode under key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep
2017-07-21 15:13:00, Info                  SYSPRP ActionPlatform::GetValue: Getting value SysprepMode under key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep
2017-07-21 15:13:00, Warning               SYSPRP ActionPlatform::GetValue: Error from RegQueryValueEx on value SysprepMode under key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\Sysprep; dwRet = 0x2
2017-07-21 15:13:00, Info                  SYSPRP SysprepSession::CreateXPathForSelection: Sysprep mode in registry is <null>
2017-07-21 15:13:00, Info                  SYSPRP ActionPlatform::GetStringValue: Getting REG_SZ value PROCESSOR_ARCHITECTURE under key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment
2017-07-21 15:13:00, Info                  SYSPRP ActionPlatform::GetValue: Getting value PROCESSOR_ARCHITECTURE under key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment
2017-07-21 15:13:00, Info                  SYSPRP SysprepSession::CreateXPathForSelection: Processor architecture in registry is AMD64
2017-07-21 15:13:00, Info       [0x0f0080] SYSPRP ActionPlatform::LaunchModule: Found 'ValidateBitLockerState' in C:\Windows\System32\BdeSysprep.dll; executing it
2017-07-21 15:13:00, Info       [0x0f0081] SYSPRP ActionPlatform::LaunchModule: Successfully executed 'ValidateBitLockerState' from C:\Windows\System32\BdeSysprep.dll without error
2017-07-21 15:13:00, Info       [0x0f0080] SYSPRP ActionPlatform::LaunchModule: Found 'SysprepGeneralizeValidate' in C:\Windows\System32\AppxSysprep.dll; executing it
2017-07-21 15:13:00, Info                  SYSPRP Entering SysprepGeneralizeValidate (Appx) - validating whether all apps are also provisioned.

2017-07-21 15:13:00, Error                 SYSPRP Package Holograms_1.0.0.0_neutral__cw5n1h2txyewy was installed for a user, but not provisioned for all users. This package will not function properly in the sysprep image.

2017-07-21 15:13:00, Error                 SYSPRP Failed to remove apps for the current user: 0x80073cf2.

2017-07-21 15:13:00, Error                 SYSPRP Exit code of RemoveAllApps thread was 0x3cf2.

2017-07-21 15:13:00, Error      [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'SysprepGeneralizeValidate' from C:\Windows\System32\AppxSysprep.dll; dwRet = 0x3cf2
2017-07-21 15:13:00, Error                 SYSPRP SysprepSession::Validate: Error in validating actions from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml; dwRet = 0x3cf2
2017-07-21 15:13:00, Error                 SYSPRP RunPlatformActions:Failed while validating SysprepSession actions; dwRet = 0x3cf2
2017-07-21 15:13:00, Error      [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x3cf2
2017-07-21 15:13:00, Error      [0x0f00d8] SYSPRP WinMain:Hit failure while pre-validate sysprep generalize internal providers; hr = 0x80073cf2
2017-07-21 15:13:02, Info       [0x0f0052] SYSPRP Shutting down SysPrep log
2017-07-21 15:13:02, Info       [0x0f004d] SYSPRP The time is now 2017-07-21 15:13:02
    
por gvoysey 21.07.2017 / 21:28

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