Isso aconteceu com outras pessoas . A resposta parece ser para converter a conta da Microsoft para uma conta local e, em seguida, converter de volta para a conta da Microsoft. As etapas são:
•Type Settings on the search box present on the Taskbar, then click on Account.
•On your account page, under the User name and User ID, you will be able to see "Disconnect" option.
•Click on Disconnect and follow the on-line instructions.Refer to these steps to convert Local User Account into Microsoft Account:
•Type Settings on the search box present on the Taskbar, then click on Account.
•Click on Connect to Microsoft Account and follow the online instructions.