Windows 8 winword.exe parou de interagir com o Windows

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Aggs há 2 dias, aparentemente sem provocação da minha parte, o MS Word 2013 parou de funcionar. Não é possível visualizar / visualizar / imprimir nada relacionado a documentos do Word.

Minhas especificações :

OS Microsoft 8 Pro
Time Zone   Eastern Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory   7.75 GB
Available Physical Memory   4.99 GB
Total Virtual Memory    15.5 GB
Available Virtual Memory    12.6 GB
Page File Space 7.75 GB
Page File   C:\pagefile.sys

Aqui estão os detalhes do log de eventos para o primeiro evento relacionado ao enforcamento de aplicativos, bem como alguns dos erros / eventos mais recentes:

O registro de eventos mais antigo e inicial:

Log Name: Application
Source: Application Hang
Date: 24/10/2015 11:24:10 PM
Event ID: 1002
Task Category: (101)
Level: Error
Keywords: Classic
User: N/A
Description: The program WINWORD.EXE version 12.0.6545.5000 stopped interacting with Windows and was closed. 
Process ID: b18
Start Time: 01cc219d5778e762
Termination Time: 25
Application Path: C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
Report Id: 

Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-10-24T03:24:10.000000000Z" />
<EventRecordID>17911</EventRecordID>
<Channel>Application</Channel>
<Computer>Scott-PC</Computer>
<Security />
</System>
<EventData>
<Data>WINWORD.EXE</Data>
<Data>12.0.6545.5000</Data>
<Data>b18</Data>
<Data>01cc219d5778e762</Data>
<Data>25</Data>
<Data>C:\Program Files (x86)\Microsoft Office\Office13\WINWORD.EXE</Data>
<Data>
</Data>
<Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>
    
por Nuriddin Rashidov 24.10.2015 / 19:03

0 respostas