Meu laptop de vez em quando exibe a tela azul da morte e realiza um despejo de memória. Quando o laptop é reiniciado a partir do despejo de memória, recebo o seguinte erro. Desde então, realizei uma restauração de backup do sistema, mas ainda não consegui resolver o problema. Por favor ajude!
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033
Additional information about the problem: BCCode: 1e
BCP1: 0000000000000000 BCP2: 0000000000000000
BCP3: 0000000000000000 BCP4: 0000000000000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1Files that help describe the problem:
C:\Windows\Minidump1114-18954-01.dmp
C:\Users\Y470\AppData\Local\Temp\WER-73289-0.sysdata.xmlRead our privacy statement online:
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do Visualizador de Eventos, encontrei os seguintes erros
Crítica: Poder do Kernel
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
1.
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 041114-18954-01.
2.
WLAN Extensibility Module has failed to start.
Module Path: C:\windows\System32\IWMSSvc.dll Error Code: 87
3
Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0x74E50B01251D. The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
Bluescreenviewer destaque ntoskrnl.exe em vermelho