Você tem que enganar sua impressora que você tem novos cartuchos. Às vezes, as informações são armazenadas no PC, às vezes na impressora.
Tente isto:
- There's a "secret" menu which you enter by pressing the "<" (left) button and the "Settings" button at the same time.
- You move through the menu with <, >, X and OK buttons.
- Enter the menu, press OK (something like "Support R0631M" should appear).
- Scroll to "System configuration menu" and choose "hardware failure status", press OK, and "Press OK to clear". You will be prompted that the status were cleared and the printer may buzz for a while, possibly adjusting the inks or something.
Eu encontrei isso em alguns fóruns ...