Tentando atualizar um Server 2008 R2 Enterprise do IE9 para o IE11. Esta é uma VM.
Percorrendo a lista de pré-requisitos para a vida de mim, não consigo instalar KB270838 .
sfc / scannow está limpo. A ferramenta de preparação está limpa. Corri FixIt e está limpo. O sistema operacional tem as atualizações mais atuais, exceto o IE 11 e este patch.
Esta é uma instalação limpa e eu tenho muitos outros com o mesmo problema.
Log de eventos
Installation Failure: Windows failed to install the following update with error 0x80070002
Log do CBS
2016-11-15 12:28:30, Info CBS Failed to find file: x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115\WindowsCodecs.dll [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to gather all required files. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to gather all missing files for package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CSI 0000059c@2016/11/15:17:28:30.967 CSI Transaction @0xf6610c0 destroyed
2016-11-15 12:28:30, Error CBS Failed to pre- stage package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492 [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Perf: Stage chain complete.
2016-11-15 12:28:30, Info CBS Failed to stage execution chain. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Error CBS Failed to process single phase execution. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS WER: Generating failure report for package: Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492, status: 0x80070002, failure source: Stage, start state: Resolved, target state: Installed, client id: WindowsUpdateAgent
2016-11-15 12:28:30, Info CBS Failed to query DisableWerReporting flag. Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2016-11-15 12:28:30, Info CBS Failed to add %windir%\winsxs\pending.xml to WER report because it is missing. Continuing without it...
2016-11-15 12:28:30, Info CBS Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing. Continuing without it...
2016-11-15 12:28:31, Info CBS Reboot mark refs: 0
A partir deste log eu vejo o seguinte arquivo não encontrado que produz 0x80070002, mas não tenho certeza do que são para baixá-los.
x86_microsoft-windows-windowscodec_31bf3856ad364e35_6.1.7601.22948_none_98f63e7f1892a115\WindowsCodecs.dll
Microsoft-Windows-PlatformUpdate-Win7-SRV08R2-Package-TopLevel~31bf3856ad364e35~amd64~~7.1.7601.16492
Tente isto: Pare o serviço BITS e Windows Updates.
Vá para C: \ Windows \ e exclua a pasta SoftwareDistribution
Abra o CMD (Prompt de Comando) e digite: winmgmt / resetrepository
Inicie o serviço de atualizações do BITS e do Windows.
Tente novamente. Poste quaisquer erros.