Uma possível causa é que você usa o FTP ativo.
O FTP tem um modo ativo e um modo passivo.
Ativo:
In active mode FTP the client connects from a random unprivileged port (N > 1023) to the FTP server's command port, port 21. Then, the client starts listening to port N+1 and sends the FTP command PORT N+1 to the FTP server. The server will then connect back to the client's specified data port from its local data port, which is port 20.
Passivo:
In order to resolve the issue of the server initiating the connection to the client a different method for FTP connections was developed. This was known as passive mode, or PASV, after the command used by the client to tell the server it is in passive mode. In passive mode FTP the client initiates both connections to the server, solving the problem of firewalls filtering the incoming data port connection to the client from the server. When opening an FTP connection, the client opens two random unprivileged ports locally (N > 1023 and N+1). The first port contacts the server on port 21, but instead of then issuing a PORT command and allowing the server to connect back to its data port, the client will issue the PASV command. The result of this is that the server then opens a random unprivileged port (P > 1023) and sends P back to the client in response to the PASV command. The client then initiates the connection from port N+1 to port P on the server to transfer data.
- FTP ativo vs. FTP passivo, uma explicação definitiva
Isso significa que você tem duas opções:
- Opção fácil: use o modo passivo
- Opção difícil: Permitir conexões de entrada da porta 20, de qualquer host do qual você já tenha uma conexão estabelecida.
Eu escolheria a opção 1