O WSUS não atualizará nem instalará atualizações em novas estações de trabalho

1

Atualizar : Infelizmente, eu nunca fui capaz de corrigir este problema, estou bastante confiante de que algum erro foi cometido ao instalá-lo ou portar os computadores e a autorização. Depois de várias reinstalações, acabei instalando-o no Site Padrão com SSL e re-autorizando todos os patches, felizmente isso não foi muito doloroso e parece ter consertado alguns outros patches irritantes que não instalaram .

Eu recentemente mudei o WSUS de um servidor para um novo servidor (requisitos de espaço em disco). Infelizmente, parece que há um problema de comunicação com novos clientes (XP SP2) se conectando ao servidor. A política de grupo foi atualizada e os clientes antigos estão usando o novo servidor, pelo menos eles estão aparecendo no novo console do servidor e recebendo atualizações.

Eu posso usar o Internet Explorer para navegar para cada um deles:

http://update.cncs.co.uk/selfupdate/wuident.cab
https://update.cncs.co.uk:8531/selfupdate/wuident.cab
http://update.cncs.co.uk:8530/selfupdate/wuident.cab

Não há erros relevantes nos Logs de Eventos e não posso usar o WsusDebugTool, pois é um servidor W2K3 x64, embora eu apreciasse que alguém me apontasse uma alternativa.

Eu tentei os seguintes passos:

  • Redefinir o WSUS Client (etapas na parte inferior desta postagem).
  • Limpa a configuração do proxy (proxycfg -d).
  • Verificou as entradas de registro do WUAU (HKLM \ SOFTWARE \ Políticas \ Microsoft \ Windows \ WindowsUpdate).
  • Exclua o registro e, em seguida, redefina o cliente do WSUS.
  • Instalado manualmente no XP SP3 e no .NET 2.0.

Obrigado.

WindowsUpdate.log

2009-08-27  12:44:20+0100    448    680 ChangeServiceConfig for wuauserv succeeded
2009-08-27  12:44:44+0100   1012    420 Service Main starts
2009-08-27  12:44:44+0100   1012    420 Using BatchFlushAge = 31134.
2009-08-27  12:44:44+0100   1012    420 Using SamplingValue = 446.
2009-08-27  12:44:44+0100   1012    420 Successfully loaded event namespace dictionary.
2009-08-27  12:44:44+0100   1012    420 Successfully loaded client event namespace descriptor.
2009-08-27  12:44:44+0100   1012    420 Successfully initialized local event logger. Events will be logged at C:\WINDOWS\SoftwareDistribution\ReportingEvents.log.
2009-08-27  12:44:44+0100   1012    420 Successfully initialized NT event logger.
2009-08-27  12:44:44+0100   1012    420 Successfully initialized event uploader 0.
2009-08-27  12:44:44+0100   1012    420 Successfully initialized event uploader 1.
2009-08-27  12:44:44+0100   1012    420 WU client with version 5.4.3790.5512 successfully initialized
2009-08-27  12:44:44+0100   1012    420 Service status is now SERVICE_RUNNING
2009-08-27  12:44:44+0100   1012    554 Failed to open event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{105317BC-5119-4124-91D1-D9151F30194C}.bin for reading with hr = 80070002.
2009-08-27  12:44:44+0100   1012    554 Attempted to delete event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{105317BC-5119-4124-91D1-D9151F30194C}.bin but the file could not be found. hr = 80070002.
2009-08-27  12:45:01+0100   2040    59c Trying to make out of proc datastore active
2009-08-27  12:45:03+0100   2040    59c Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 added
2009-08-27  12:45:03+0100   2040    59c Service 9482F4B4-E343-43B6-B170-9A65BC822C77 added
2009-08-27  12:45:03+0100   2040    59c Data store successfully created
2009-08-27  12:45:03+0100   2040    59c Out of proc datastore is now active
2009-08-27  12:45:03+0100   1012    280 Client Call Recorder finished delayed initialization
2009-08-27  12:45:03+0100   1012    280 Setting AU scheduled install time to 2009-08-27 14:00:00
2009-08-27  12:45:03+0100   1012    280 AU finished delayed initialization
2009-08-27  12:45:03+0100   1012    280 Triggering AU detection through DetectNow api
2009-08-27  12:45:03+0100   1012    420 AU received event of 1
2009-08-27  12:45:03+0100   1012    420 WU client succeeds CClientCallRecorder::BeginFindUpdates from AutomaticUpdates with call id {D787A8BB-40D5-4B6B-B9F4-BB2ABBDD11CF}
2009-08-27  12:45:03+0100   1012    6ac WU client executing call {D787A8BB-40D5-4B6B-B9F4-BB2ABBDD11CF} of type Search Call
2009-08-27  12:45:04+0100   1012    6ac Send failed with hr = 80072efd.
2009-08-27  12:45:04+0100   1012    6ac SendRequest failed with hr = 80072efd. Proxy List used:  Bypass List used : 
2009-08-27  12:45:05+0100   1012    6ac Send failed with hr = 80072efd.
2009-08-27  12:45:05+0100   1012    6ac SendRequest failed with hr = 80072efd. Proxy List used:  Bypass List used : 
2009-08-27  12:45:06+0100   1012    6ac Send failed with hr = 80072efd.
2009-08-27  12:45:06+0100   1012    6ac SendRequest failed with hr = 80072efd. Proxy List used:  Bypass List used : 
2009-08-27  12:45:07+0100   1012    6ac Send failed with hr = 80072efd.
2009-08-27  12:45:07+0100   1012    6ac SendRequest failed with hr = 80072efd. Proxy List used:  Bypass List used : 
2009-08-27  12:45:07+0100   1012    6ac DownloadFileInternal failed for https://update.cncs.co.uk:8531/SelfUpdate/wuident.cab: error 0x80072efd
2009-08-27  12:45:07+0100   1012    6ac IsUpdateRequired failed with error 0x80072efd
2009-08-27  12:45:07+0100   1012    6ac OS Version = 5.1.2600.3.0.65792
2009-08-27  12:45:07+0100   1012    6ac Computer Brand = Hewlett-Packard
2009-08-27  12:45:07+0100   1012    6ac Computer Model = HP Compaq dx2450 Microtower PC
2009-08-27  12:45:07+0100   1012    6ac Bios Revision =  5.19
2009-08-27  12:45:07+0100   1012    6ac Bios Name = Phoenix - AwardBIOS v6.00PG
2009-08-27  12:45:07+0100   1012    6ac Bios Release Date = 2008-11-03T00:00:00
2009-08-27  12:45:07+0100   1012    6ac Locale ID = 1033
2009-08-27  12:45:07+0100   1012    6ac ClientVersion: iuengine.dll = 5.4.3790.5512
2009-08-27  12:45:07+0100   1012    6ac ClientVersion: wuapi.dll = 5.4.3790.5512
2009-08-27  12:45:07+0100   1012    6ac ClientVersion: wuauclt.exe = 5.4.3790.5512
2009-08-27  12:45:07+0100   1012    6ac ClientVersion: wuauclt1.exe = 5.4.3790.5512
2009-08-27  12:45:07+0100   1012    6ac ClientVersion: wuaucpl.cpl = 5.4.3790.5512
2009-08-27  12:45:07+0100   1012    6ac ClientVersion: wuaueng.dll = 5.4.3790.5512
2009-08-27  12:45:07+0100   1012    6ac ClientVersion: wuaueng1.dll = 5.4.3790.5512
2009-08-27  12:45:07+0100   1012    6ac ClientVersion: wuauserv.dll = 5.4.3790.5512
2009-08-27  12:45:07+0100   1012    6ac ClientVersion: wucltui.dll = 5.4.3790.5512
2009-08-27  12:45:07+0100   1012    6ac PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-08-27  12:45:07+0100   1012    6ac PT: Using server URL https://update.cncs.co.uk:8531/ClientWebService/client.asmx
2009-08-27  12:45:07+0100   1012    6ac PT: Calling GetConfig on server
2009-08-27  12:45:07+0100   1012    6ac Add header for accept-encoding: xpress succeeded
2009-08-27  12:45:07+0100   1012    6ac DetectCompressionType returning type 1, hr=0x0
2009-08-27  12:45:07+0100   1012    6ac PT: Using server URL https://update.cncs.co.uk:8531/SimpleAuthWebService/SimpleAuth.asmx
2009-08-27  12:45:07+0100   1012    6ac DetectCompressionType returning type 0, hr=0x1
2009-08-27  12:45:07+0100   1012    6ac Add header for accept-encoding: xpress succeeded
2009-08-27  12:45:07+0100   1012    6ac DetectCompressionType returning type 1, hr=0x0
2009-08-27  12:45:07+0100   1012    6ac Add header for accept-encoding: xpress succeeded
2009-08-27  12:45:07+0100   1012    6ac DetectCompressionType returning type 1, hr=0x0
2009-08-27  12:45:07+0100   1012    6ac Add header for accept-encoding: xpress succeeded
2009-08-27  12:45:07+0100   1012    6ac DetectCompressionType returning type 1, hr=0x0
2009-08-27  12:45:07+0100   1012    6ac Add header for accept-encoding: xpress succeeded
2009-08-27  12:45:07+0100   1012    6ac DetectCompressionType returning type 1, hr=0x0
2009-08-27  12:45:07+0100   1012    6ac Parse failed: error 0x80070057
2009-08-27  12:45:07+0100   1012    6ac Parse failed with 0x80070057

2009-08-27  12:45:07+0100   1012    6ac Sync of Updates: 0x80070057
2009-08-27  12:45:07+0100   1012    6ac WU client failed Searching for update with error 0x80070057
2009-08-27  12:45:07+0100   1012    6ac Search Callback Failed, hr is 0x80070057
2009-08-27  12:45:07+0100   1012    6ac Setting next AU detection timeout to 2009-08-27 16:45:07
2009-08-27  12:45:07+0100   1012    6ac Setting AU scheduled install time to 2009-08-27 14:00:00
2009-08-27  12:45:07+0100   1012    6ac WU client calls back to search call AutomaticUpdates with code Call failed and error 0x80070057 
2009-08-27  12:45:07+0100   1012    6ac WU client completed and deleted call {D787A8BB-40D5-4B6B-B9F4-BB2ABBDD11CF}
2009-08-27  12:45:12+0100   1012    6ac REPORT EVENT: {6AA7A975-DA29-4299-AE53-ADDCC46606C8}    17  2009-08-27 12:45:07+0100    1   148 101 {D67661EB-2423-451D-BF5D-13199E37DF28}  0   80072efd    SelfUpdate  Failure Software Synchronization    Error: Agent failed detecting with reason: 0x80072efd
2009-08-27  12:45:12+0100   1012    6ac REPORT EVENT: {3AB34C95-17CD-4010-A9A5-D5865E4525E5}    18  2009-08-27 12:45:07+0100    1   148 101 {00000000-0000-0000-0000-000000000000}  0   80070057    AutomaticUpdates    Failure Software Synchronization    Error: Agent failed detecting with reason: 0x80070057
2009-08-27  12:45:12+0100   1012    6ac Reopened existing event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{105317BC-5119-4124-91D1-D9151F30194C}.bin for writing.
2009-08-27  12:45:12+0100   1012    6ac Reopened existing event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{256805A3-A1CC-421B-857B-CD029A389CBA}.bin for writing.
2009-08-27  12:45:29+0100   1012    420 start delayed initialization of WU client
2009-08-27  12:47:11+0100   1012    554 Successfully opened event cache file at C:\WINDOWS\SoftwareDistribution\EventCache\{105317BC-5119-4124-91D1-D9151F30194C}.bin for reading.
2009-08-27  12:47:11+0100   1012    554 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-08-27  12:47:11+0100   1012    554 PT: Using server URL https://update.cncs.co.uk:8531/ClientWebService/client.asmx
2009-08-27  12:47:11+0100   1012    554 PT: Calling GetConfig on server
2009-08-27  12:47:11+0100   1012    554 Add header for accept-encoding: xpress succeeded
2009-08-27  12:47:11+0100   1012    554 DetectCompressionType returning type 1, hr=0x0
2009-08-27  12:47:11+0100   1012    554 PT: Using server URL https://update.cncs.co.uk:8531/SimpleAuthWebService/SimpleAuth.asmx
2009-08-27  12:47:11+0100   1012    554 DetectCompressionType returning type 0, hr=0x1
2009-08-27  12:47:11+0100   1012    554 Add header for accept-encoding: xpress succeeded
2009-08-27  12:47:11+0100   1012    554 DetectCompressionType returning type 1, hr=0x0
2009-08-27  12:47:11+0100   1012    554 Add header for accept-encoding: xpress succeeded
2009-08-27  12:47:11+0100   1012    554 DetectCompressionType returning type 1, hr=0x0
2009-08-27  12:47:11+0100   1012    554 PT: Using serverID {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}
2009-08-27  12:47:11+0100   1012    554 Failed to obtain cached url with hr = 80248008.
2009-08-27  12:47:11+0100   1012    554 Failed to upload events with hr = 80248008.

ClientDiag.exe

WSUS Client Diagnostics Tool

Checking Machine State
        Checking for admin rights to run tool . . . . . . . . . PASS
        Automatic Updates Service is running. . . . . . . . . . PASS
        Background Intelligent Transfer Service is not running. PASS
        Wuaueng.dll version 5.4.3790.2180 . . . . . . . . . . . PASS
                This version is SUS 1.0

Checking AU Settings
        AU Option is 4: Scheduled Install . . . . . . . . . . . PASS
                Option is from Policy settings

Checking Proxy Configuration
        Checking for winhttp local machine Proxy settings . . . PASS
                Winhttp local machine access type
                        
                Winhttp local machine Proxy. . . . . . . . . .  NONE
                Winhttp local machine ProxyBypass. . . . . . .  NONE
        Checking User IE Proxy settings . . . . . . . . . . . . PASS
                User IE Proxy
                http=
                User IE ProxyByPass
                www.cncs.co.uk;intranet.cncs.co.uk;intranet;*.cncs.co.uk;*.brigh
ton-hove.gov.uk;*.brighton-hove.sch.uk;10.60.*;
                User IE AutoConfig URL Proxy . . . . . . . . .  NONE
                User IE AutoDetect
                AutoDetect not in use

Checking Connection to WSUS/SUS Server
                WUServer = https://update.cncs.co.uk:8531
                WUStatusServer = https://update.cncs.co.uk:8531
        UseWuServer is enabled. . . . . . . . . . . . . . . . . PASS
        Connection to server. . . . . . . . . . . . . . . . . . PASS

WinHttpDownloadFileToMemory(szURLDest, NULL, 0, NULL, NULL, NULL, &downloadBuffer) failed with hr=0x80072efd

A connection with the server could not be established

Redefinir cliente WSUS

  1. execute "net stop wuauserv"
  2. execute "net stop bits"
  3. Limpar o conteúdo de C: \ Windows \ SoftwareDistribution
  4. Limpar o conteúdo de C: \ Windows \ WindowsUpdate.log
  5. execute "net start wuauserv"
  6. execute "net start bits"
  7. execute "wuauclt / detectnow / resetauthorization"
por Richard Slater 26.08.2009 / 16:15

6 respostas

1

Você atualizou a política de grupo para apontar as estações de trabalho para o novo servidor do WSUS?

Localização do serviço Microsoft Update na Intranet - localizado em Configuração do Computador / Modelos Administrativos / Componentes do Windows / Windows Update

    
por 26.08.2009 / 16:48
1

As circunstâncias descritas aqui se aplicam?

It seems that if you have any other web site running on port 80 on your WSUS server then you HAVE to create a virtual directory called selfupdate and point it to the selfupdate folder on your server.

Similar também é descrito aqui e pode ser relevante para sua situação (verifique o último post no tópico).

    
por 26.08.2009 / 17:01
1

Tente isso no cliente:

  1. Pare o serviço Atualizações automáticas.

  2. Exclua o conteúdo da pasta C: \ Windows \ SoftwareDistribution.

  3. Reinicie o serviço Atualizações automáticas.

  4. Entre no Internet Explorer e exclua o histórico, os cookies e os arquivos temporários da Internet.

  5. Reinicialize, em seguida, em um prompt de comando, execute wuauclt.exe / detectnow.

(e você diz que pode usar o IE para acessar os sites, então estou assumindo que é de um dos clientes? Se não, tente de um cliente ... certificando-se de que o firewall do Windows não é o questão)

    
por 26.08.2009 / 17:02
1

Você verificou os registros do IIS?

c: \ windows \ system32 \ logfiles \ (site)

Onde o site provavelmente terá um nome como W3SVC1

Depois disso, meu próximo passo seria topo obter um packet sniffer (Wireshark etc.) no cliente e, se necessário no servidor, e ver exatamente o que os pedidos vão quais portas.

    
por 27.08.2009 / 16:48
0

Se os clientes aparecerem e desaparecerem aleatoriamente no console do WSUS, os SUSClientIDs poderão ser duplicados. Resolvendo o problema SUSClientID duplicado, ou" Por que nem todos os meus clientes aparecem no console do WSUS? "

Existem dois blogs separados da equipe do WSUS (confuso!): Blog da equipe de produto do WSUS e Blog da equipe de suporte do WSUS .

    
por 27.08.2009 / 00:47
0

Como esses sistemas são novos, ou seja, novas instalações, eles foram colocados em uma UO no Active Directory que tem uma política de grupo atribuída que envia as configurações do WSUS?

    
por 23.11.2009 / 22:09