Problema de instalação do Exchange 2007 SP2

1

Atualmente, temos um Windows Server 2003 x64 executando o Exchange 2007 SP2. Acabamos de atualizar para o SP2. Eu acredito que a pessoa que estava executando a atualização pode ter tentado instalá-lo duas vezes.

Nosso problema é que agora os serviços de Unificação de Mensagens imap4, pop3 e Microsoft Exchange não estão sendo iniciados.

Infelizmente, o Exchange 2007 não é o meu mais strong, se você pudesse me indicar se poderia começar a solucionar isso, seria bem-vinda. O Google não parece mostrar muito para o ambiente específico que eu tenho.

OWA também está fornecendo uma página de erro:

Server Error in '/owa' Application.

Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine.

Details: To enable the details of this specific error message to be viewable on remote machines, please create a tag within a "web.config" configuration file located in the root directory of the current web application. This tag should then have its "mode" attribute set to "Off".

Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's configuration tag to point to a custom error page URL.

O evento no log do aplicativo é

Event Type: Error
Event Source:   .NET Runtime 2.0 Error Reporting
Event ID:   1000
Description:
Faulting application microsoft.exchange.pop3service.exe, version 8.2.176.2, stamp 4a8b5a40, faulting module kernel32.dll, version 5.2.3790.4480, stamp 49c51cdd, debug? 0, fault address 0x000000000000dd50.

Event Type: Warning
Event Source:   ASP.NET 2.0.50727.0
Event Category: Web Event 
Event ID:   1309
Description:
Event code: 3005 
Event message: An unhandled exception has occurred. 
Event time: 5/6/2011 8:13:00 AM 
Event time (UTC): 5/6/2011 3:13:00 PM 
Event ID: 2bbdaec2ea304f67b79e9d522462df7d 
Event sequence: 3638 
Event occurrence: 3635 
Event detail code: 0 

Application information: 
    Application domain: /LM/W3SVC/1/ROOT/Autodiscover-1-129491252467161130 
    Trust level: Full 
    Application Virtual Path: /Autodiscover 
    Application Path: C:\Program Files\Microsoft\Exchange Server\ClientAccess\Autodiscover\ 
    Machine name: 

Process information: 
    Process ID: 2360 
    Process name: w3wp.exe 
    Account name: NT AUTHORITY\SYSTEM 

Exception information: 
    Exception type: FileNotFoundException 
    Exception message: Could not load file or assembly 'Microsoft.Exchange.Diagnostics, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified. 

Request information: 
    Request URL: https://fqdn:443/Autodiscover/Autodiscover.xml 
    Request path: /Autodiscover/Autodiscover.xml 
    User host address: x.x.x.x 
    User:  
    Is authenticated: False 
    Authentication Type:  
    Thread account name: NT AUTHORITY\SYSTEM 

Thread information: 
    Thread ID: 8 
    Thread account name: NT AUTHORITY\SYSTEM 
    Is impersonating: False 
    Stack trace:    at Microsoft.Exchange.Autodiscover.Global.Application_BeginRequest(Object sender, EventArgs e)
   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Event Type: Error
Event Source:   MSExchange Unified Messaging
Event Category: UMService 
Event ID:   1038
Description:
The Microsoft Exchange Unified Messaging service was unable to start. More information: "The service was unable to start listening for SIP calls. The connection manager was unable to listen using the address and port supplied."

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Warning
Event Source:   MSExchange Unified Messaging
Event Category: UMService 
Event ID:   1104
Description:
The Unified Messaging Service was unable to read the UM worker process retire time from the configuration data. The UM worker process retire time is being set to the default value, which is "1800". Reason: "Did not find the DialPlan object for server in the Active Directory. "



Event Type: Warning
Event Source:   ASP.NET 2.0.50727.0
Event Category: Web Event 
Event ID:   1309
Description:
Event code: 3005 
Event message: An unhandled exception has occurred. 
Event time: 5/6/2011 8:12:46 AM 
Event time (UTC): 5/6/2011 3:12:46 PM 
Event ID: 33c44d2c648f46af9b4dcb75eddc25cb 
Event sequence: 554 
Event occurrence: 551 
Event detail code: 0 

Application information: 
    Application domain: /LM/W3SVC/1/ROOT/EWS-1-129491252375894370 
    Trust level: Full 
    Application Virtual Path: /EWS 
    Application Path: C:\Program Files\Microsoft\Exchange Server\ClientAccess\exchweb\EWS\ 
    Machine name:  

Process information: 
    Process ID: 7900 
    Process name: w3wp.exe 
    Account name: NT AUTHORITY\SYSTEM 

Exception information: 
    Exception type: FileNotFoundException 
    Exception message: Could not load file or assembly 'Microsoft.Exchange.Diagnostics, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35' or one of its dependencies. The system cannot find the file specified. 

Request information: 
    Request URL: https://fqdn:443/EWS/Exchange.asmx 
    Request path: /EWS/Exchange.asmx 
    User host address: x.x.x.x 
    User:  
    Is authenticated: False 
    Authentication Type:  
    Thread account name: NT AUTHORITY\SYSTEM 

Thread information: 
    Thread ID: 9 
    Thread account name: NT AUTHORITY\SYSTEM 
    Is impersonating: False 
    Stack trace:    at Microsoft.Exchange.Services.AuthorizationModule.Init(HttpApplication context)
   at System.Web.HttpApplication.InitModulesCommon()
   at System.Web.HttpApplication.InitInternal(HttpContext context, HttpApplicationState state, MethodInfo[] handlers)
   at System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext context)
   at System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext context)
   at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
    
por Nixphoe 06.05.2011 / 17:31

1 resposta

2

Parece haver alguns erros que o sistema não pode encontrar assembly "Microsoft.Exchange.Diagnostics". Isso pode indicar que a instalação foi corrompida. Você pode querer tentar desinstalar e reinstalar a função de acesso do cliente e ver se isso corrige o problema.

Além disso, o erro de unificação de mensagens parece meio ameaçador - está relatando que não é possível localizar os objetos de plano de discagem no diretório ativo. Se você já tinha uma infraestrutura de UM em execução, é possível que os objetos de plano de discagem tenham sido corrompidos de alguma forma no AD.

Eu consideraria seriamente ligar para o suporte da Microsoft para obter ajuda neste ponto, se esse for um sistema de missão crítica.

    
por 06.05.2011 / 18:07