A restauração do Windows Server 2012 R2 Essentials falha ao ser montada

Question

Estou configurando o Windows Server 2012 R2 Essentials pela primeira vez. Eu sou capaz de fazer backup de um cliente de teste que executa o Windows 7 Ultimate. Todas as Atualizações da Microsoft disponíveis foram aplicadas ao cliente e ao servidor.

Quando tento restaurar a partir de um backup usando o Painel do Windows Server Essentials na máquina cliente, recebo um erro informando que a restauração parou de funcionar.

Também estou vendo dois erros no log de eventos.

Erro # 1

Application: MountBackupWizard.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: Microsoft.WindowsServerSolutions.DataProtection.PCBackup.ObjectModel.PCBackupClientProviderException

Server stack trace: 
   at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.ObjectModel.PCBackupClientManager.CallSyncOperation(Action'1 operation)
   at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.ObjectModel.PCBackupClientManager.StartMountBackup(String user, Byte[] password, String machineSid, Int32 jobIndex, Guid volumeGuid)
   at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
   at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
   at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(System.Runtime.Remoting.Messaging.Message, Boolean)
   at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(System.Object, System.Runtime.Remoting.Proxies.MessageData ByRef)
   at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.ObjectModel.PCBackupClientManager+StartMountBackupWorkerEventHandler.EndInvoke(System.IAsyncResult)
   at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.ObjectModel.PCBackupClientManager.StartMountBackupAsyncDone(System.IAsyncResult)

Exception Info: System.Reflection.TargetInvocationException
   at Microsoft.WindowsServerSolutions.DataProtection.UI.MountBackupWizard.backupClientManager_StartMountBackupAsyncCompleted(System.Object, System.ComponentModel.AsyncCompletedEventArgs)
   at Microsoft.WindowsServerSolutions.DataProtection.PCBackup.ObjectModel.PCBackupClientManager+<>c__DisplayClass2f.<StartMountBackupAsyncDone>b__2e(System.Object)

Exception Info: System.Reflection.TargetInvocationException
   at System.RuntimeMethodHandle.InvokeMethod(System.Object, System.Object[], System.Signature, Boolean)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(System.Object, System.Object[], System.Object[])
   at System.Delegate.DynamicInvokeImpl(System.Object[])
   at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry)
   at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry)
   at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
   at System.Windows.Forms.Control.WndProc(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.Control+ControlNativeWindow.OnMessage(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.Control+ControlNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.NativeWindow.DebuggableCallback(IntPtr, Int32, IntPtr, IntPtr)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
   at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
   at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
   at Microsoft.WindowsServerSolutions.DataProtection.UI.Program.Main(System.String[])

Erro # 2

Faulting application name: MountBackupWizard.exe, version: 6.3.9600.16384, time stamp: 0x52156f60
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23392, time stamp: 0x56eb2fb9
Exception code: 0xe0434352
Fault offset: 0x0000845d
Faulting process id: 0xbfc
Faulting application start time: 0x01d1bcf8214eedba
Faulting application path: C:\Windows\System32\Essentials\MountBackupWizard.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 658061e9-28eb-11e6-85e2-00155da01813

Encontrei alguns relatórios antigos do ano passado informando que a atualização do Windows KB3023562 era o problema, mas não houve alteração após a desinstalação do patch. Eu também tentei desligar o firewall no cliente e no servidor, mas isso não mudou nada. Eu fiz um reparo no banco de dados de backup e nenhum erro foi encontrado.

Eu nunca montei um backup com sucesso, então não sei qual poderia ser o problema.

    

Answer 1

Instalar o patch KB3045682 link .................................................. ...........................