Não sou proficiente em solução de problemas de rede. Eu tentei muitas etapas, mas não consegui resolver isso.
Eu posso conectar meu PC a dois componentes diferentes de roteador sem fio. Quando estou conectado ao roteador sem fio-modem 1, posso ter uma conexão normal com a Internet e acesso total aos recursos do Skype.
Quando me conecto ao roteador sem fio-modem 2, posso ter o mesmo nível de conectividade que o número 1, mas não consigo acessar o Skype completamente. Eu consigo fazer o login, posso fazer ligações telefônicas, mas não consigo conversar, enviar arquivos nem transmitir e ver o status das pessoas (nem mesmo o meu).
Eu corri ipconfig /all em ambas as redes, e é isso que eu recebo:
Roteador sem fio para modem nº 1
Windows IP Configuration
Host Name . . . . . . . . . . . . : David-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 2A-A3-C4-61-30-35
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter ConexÆo local:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : E8-9A-8F-32-E7-33
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter ConexÆo de Rede sem Fio:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 68-A3-C4-61-30-35
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::58b8:85de:e748:6654%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, April 11, 2017 6:48:30 AM
Lease Expires . . . . . . . . . . : Tuesday, April 11, 2017 12:46:48 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 292070340
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-2B-FE-DD-E8-9A-8F-32-E7-33
DNS Servers . . . . . . . . . . . : 2001:12e0:0:4004:a080::2
8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter VirtualBox Host-Only Network:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 0A-00-27-00-00-10
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d949:547c:dc0f:5086%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 503971879
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-2B-FE-DD-E8-9A-8F-32-E7-33
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{12D69EF1-9E35-4DCC-98CD-35345BA3E3C8}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{AAD8A270-BBC2-4EEF-828A-D39B96DE549A}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Roteador sem fio para modem nº 2:
Windows IP Configuration
Host Name . . . . . . . . . . . . : David-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 2A-A3-C4-61-30-35
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter ConexÆo local:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : E8-9A-8F-32-E7-33
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter ConexÆo de Rede sem Fio:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Qualcomm Atheros AR9285 Wireless Network Adapter
Physical Address. . . . . . . . . : 68-A3-C4-61-30-35
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::58b8:85de:e748:6654%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.101(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, April 11, 2017 10:54:26 AM
Lease Expires . . . . . . . . . . : Tuesday, April 11, 2017 12:55:38 PM
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 292070340
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-2B-FE-DD-E8-9A-8F-32-E7-33
DNS Servers . . . . . . . . . . . : 2001:12e0:0:4004:a080::2
8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled
Ethernet adapter VirtualBox Host-Only Network:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
Physical Address. . . . . . . . . : 0A-00-27-00-00-10
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d949:547c:dc0f:5086%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 503971879
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-2B-FE-DD-E8-9A-8F-32-E7-33
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{12D69EF1-9E35-4DCC-98CD-35345BA3E3C8}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{AAD8A270-BBC2-4EEF-828A-D39B96DE549A}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{8B510449-AB1C-4605-9729-B88283F7DAE3}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:78cf:3060:205:36b1:760(Preferred)
Link-local IPv6 Address . . . . . : fe80::3060:205:36b1:760%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Eu gostaria de poder ter o mesmo acesso ao Skype em ambas as redes. Você pode fazer o download das informações acima para ter uma visão mais clara aqui: link
Meu PC é um laptop Lenovo z470 com Windows 7, x64 bits.
Resultado de / dumpmsnp na rede 2:
MSNP: Connection Data (MSNP24):
* Status: NetStateConnecting.Backoff
* Server Current: s.gateway.messenger.live.com
* Server Saved: s.gateway.messenger.live.com
* Login: cid-(1680853830051884009)@outlook.com (Token)
* Skypename: accutestsystems [linked]
* EPID: 6d62f065-2724-27b1-41fc-adbe71c57993
* ClientVersion: 0/7.33.0.105//
* OSVersion: Windows 6.1 Service
* Time: TZ: UTC-3, Server: 1492012308, Local: 1492012304
* Connection: IF: 0 DC: 0 RC: direct
* B:0 CS:[B:1 S:1] MO:yes CWB:1 Q:0[F:0 I:0] PMN:1
* Recent connect: s.gateway.messenger.live.com @ 2017-04-12T15:46:38Z
* Recent connect: msg.skype.com @ 2017-04-11T17:10:56Z
* Recent connect: msg.skype.com @ 2017-04-11T15:54:29Z
* Recent connect: msg.skype.com @ 2017-04-11T15:29:04Z
* Recent connect: co4-s.gateway.messenger.live.com @ 2017-04-11T11:55:07Z
* Push: None (Unregistered)
Resultado de / dumpmsnp na rede 1:
MSNP: Connection Data (MSNP24):
* Status: NetStateConnected
* Server Current: s.gateway.messenger.live.com
* Server Saved: s.gateway.messenger.live.com
* Login: cid-(1680853830051884009)@outlook.com (Token)
* Skypename: accutestsystems [linked]
* EPID: 6d62f065-2724-27b1-41fc-adbe71c57993
* ClientVersion: 0/7.33.0.105//
* OSVersion: Windows 6.1 Service
* Time: TZ: UTC-3, Server: 1492012521, Local: 1492012517
* Connection: IF: 0 DC: 3 RC: direct
* B:0 CS:[B:1 S:1] MO:yes CWB:1 Q:0[F:0 I:0] PMN:1
* Recent connect: s.gateway.messenger.live.com @ 2017-04-12T15:55:18Z
* Recent connect: s.gateway.messenger.live.com @ 2017-04-12T15:46:38Z
* Recent connect: msg.skype.com @ 2017-04-11T17:10:56Z
* Recent connect: msg.skype.com @ 2017-04-11T15:54:29Z
* Recent connect: msg.skype.com @ 2017-04-11T15:29:04Z
* Push: None (Unregistered)
Tudo parece bem na sua parte do PC a partir do que posso dizer com esta informação.
Seria possível que um firewall esteja interferindo na segunda conexão? Bloqueando algumas das portas que o skype usa?
Por favor, abra um chat com qualquer pessoa e digite o seguinte "/ dumpmsnp".
Por favor, compartilhe a saída.
Tags networking windows windows-7 skype